Fairmont Mayakoba

Name: Fairmont Mayakoba
Address: Carretera Federal Cancún, Playa del Carmen Km 298, RIVIERA MAYA, 77710, Mexico
Telephone: +52 9842063000
Rating: 4.6

Your paradise awaits, Where Discovery comes Naturally

Lush jungle and turquoise waters. Moonlit pathways and a serene lagoon. Vibrant ecosystems and ancestral wisdom. At Fairmont Mayakoba, celebrate the rhythm of nature as you reconnect with yourself.

GUEST SERVICES

MAP & CONTACTS

YOUR PRIVATE SANCTUARY IN THE HEART OF THE RIVIERA MAYA

Deeply rooted in both nature and culture, Fairmont Mayakoba is a spectacular beachfront haven surrounded by 595 acres of abundant jungle bursting with life. Thoughtful service, a tantalizing array of culinary experiences, a playful and conscious collection of experiences, and accommodations that invite restorative relaxation are set against a backdrop of crystal-clear canals, starry skies, a tranquil lagoon, hidden cenotes and an endlessly blue shoreline.

VIRTUAL TOUR

Relax in a tranquil beach

Lose yourself in idyllic views

Immerse yourself in nature

Indulge in Spacious Comfort

Find energy in movement

Stay Close to Nature in Spacious Accommodations

Rest your head just steps from the beach. Bask in natural light. Nestle into lush tropical gardens. Plunge into your private infinity pool. Let your Butler handle everything. We invite you to explore our 401 modern rooms and suites to find the perfect haven for your escape to paradise.

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ROOM
BEACH AREA CASITA 2 Queen- 504SF,46SM, overlooking the lagoon or garden, Balam Butler service.
- Queen size bed(s) x2
- 42 m²/452sqft
- 4 persons
- Lagoon view
Located a few steps away from the beach, this room offers lagoon or garden views, Balam Butler service, and exclusive activities.

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ROOM
BEACH FRONT CASITA 2 Queen- 504SF,46SM, private stairway to beach and Balam Butler service.
- Queen size bed(s) x2
- 46 m²/495sqft
- 4 persons
- Ocean sea view
Panoramic ocean view with beach access, featuring a spacious bathroom with a tub. Enjoy Balam Butler service for exclusive activities.

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ROOM
FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
- King size bed(s) x1
- 40 m²/430sqft
- 3 persons
- Garden side
Elegant and conveniently located near the lobby, this room features large windows for maximum natural light. Connecting rooms available for added flexibility.

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ROOM
FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.
- Queen size bed(s) x2
- 40 m²/430sqft
- 4 persons
- Pool side
Distinguished by sweeping views and a prime location in the Bambu building adjacent to the lobby, this room category offers connecting rooms for added flexibility.

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ROOM
SIGNATURE CASITA King- 458SF,42SM, lagoon view, furnished terrace and Balam Butler service.
- King size bed(s) x1
- 42 m²/452sqft
- 2 persons
- Lagoon view
Nestled in the tropical gardens, this inviting room offers beautiful lagoon views and a select itinerary of exclusive activities with Balam Butler service.

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ROOM
SIGNATURE CASITA 2 Queen- 504SF,46SM, lagoon view, furnished terrace and Balam Butler service.
- Queen size bed(s) x2
- 42 m²/452sqft
- 4 persons
- Lagoon view
Nestled in the tropical gardens, this inviting room offers mesmerizing lagoon views and a select itinerary of exclusive activities with Balam Butler service.

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ROOM
DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.
- King size bed(s) x1
- 42 m²/452sqft
- 3 persons
- Garden side
Surrounded by lush tropical gardens, this room offers large windows for natural light and a furnished terrace. Connecting rooms are also available for convenience.

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ROOM
FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.
- Queen size bed(s) x2
- King size bed(s) x1
- 88 m²/947sqft
- 6 persons
- Lagoon view
Amidst the tropical gardens, this inviting room offers mesmerizing lagoon views and a select itinerary of exclusive activities with Balam Butler service.

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ROOM
FAIRMONT 2 Queen- 480SF,44SM, balcony with garden view, tub and shower.
- Queen size bed(s) x2
- 40 m²/430sqft
- 4 persons
- Garden side
Conveniently located near the lobby, this room features large windows for maximum natural light. Connecting rooms available for added flexibility.

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ROOM
BEACH AREA CASITA King- 458SF,42SM, overlooking the lagoon or garden, Balam Butler service.
- King size bed(s) x1
- 42 m²/452sqft
- 2 persons
- Lagoon view
Located a few steps away from the beach with lagoon or garden views, this room includes Balam Butler service and exclusive activities.

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ROOM
FAMILY GARDEN CONNECTING ROOMS King plus a 2 Queen connecting- 962SF, 98SM and garden view .
- Queen size bed(s) x2
- King size bed(s) x1
- 88 m²/947sqft
- 6 persons
- Garden side
Set in tropical gardens, this room boasts large windows for natural light and a furnished terrace that connects you to nature.

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ROOM
FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.
- King size bed(s) x1
- 40 m²/430sqft
- 2 persons
- Pool side
Featuring resort views and a prime location in the Bambu building next to the lobby, this room category includes connecting rooms for enhanced flexibility.

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ROOM
DELUXE CASITA 2 Queen- 504SF,46SM, garden view, furnished terrace, tub and shower.
- Queen size bed(s) x2
- 42 m²/452sqft
- 4 persons
- Garden side
Nestled in lush tropical gardens, this room features large windows for natural light and a furnished terrace that connects you to nature.

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SUITE
BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.
- King size bed(s) x1
- 103 m²/1108sqft
- 4 persons
- Lagoon view
Located close to the beach, this suite features a living area with a sofa bed, a rooftop plunge pool, and Balam Butler service for exclusive activities.

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SUITE
CAMALEON PRESIDENTIAL 2 BEDROOM SUITE- 2205SF,204SM,beach front,pool and Balam Butler service.
- Queen size bed(s) x1
- King size bed(s) x1
- 204 m²/2195sqft
- 7 persons
- Ocean sea view
Scenic ocean views, infinity pool, living room and dining area. Enjoy Balam Butler service. Optional connecting Beach Front casita as 3rd room.

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SUITE
SIGNATURE CASITA SUITE 1 King- 915SF,85SM, lagoon view, living room and Balam Butler service.
- King size bed(s) x1
- 85 m²/914sqft
- 4 persons
- Lagoon view
This suite showcases the beauty of our landscapes with a living room featuring a sofa bed, a wrap-around balcony, and access to exclusive activities.

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SUITE
SIGNATURE CASITA SUITE 2 Queen- 1003SF,93SM, lagoon view,living room and Balam Butler service.
- Queen size bed(s) x2
- 85 m²/914sqft
- 5 persons
- Lagoon view
This suite showcases the beauty of our landscapes with a living room featuring a sofa bed, a wrap-around balcony, and access to exclusive activities.

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SUITE
BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.
- King size bed(s) x1
- 99 m²/1065sqft
- 3 persons
- Ocean sea view
This exquisite suite offers remarkable ocean views with a private stairway leading down to the beach, includes Balam Butler service with exclusive activities.

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SUITE
BAMBU SUITE King- 1853SF,172SM, Panoramic view, terrace, plunge pool, Balam Butler service.
- King size bed(s) x1
- 172 m²/1851sqft
- 4 persons
- Ocean sea view
On top of Bambu building with living room, dining and Infinity pool, add a Fairmont Room to create a 2BR Suite, includes Balam Butler service tailored activities.

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SUITE
BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.
- King size bed(s) x1
- 89 m²/957sqft
- 4 persons
- Ocean sea view
Experience stunning ocean views from your private terrace with an infinity pool. This suite includes a living room, two bathrooms, and Balam Butler service.

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SUITE
TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.
- King size bed(s) x1
- 197 m²/2120sqft
- 3 persons
- Lagoon view
Private setting surrounded by lagoon view, infinity pool and separate living area. Add 1 or 2 Signature Casitas to create a 2 or 3 Bd suite. Includes Butler service.

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SUITE
CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.
- King size bed(s) x1
- 138 m²/1485sqft
- 3 persons
- Lagoon view
Surrounded by tropical gardens with lagoon view, enjoy Balam Butler service with a selection of exclusive activities. Add a connecting room to create a 2BR Suite.

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Featured Offers

Enjoy exclusive experiences crafted to elevate your escape.

SEE ALL OFFERS

Endless Summer Memories

Up to 30% off your stay

Booking Dates: Available from May 15th to September 15th, 2025

Fairmont is a part of ALL - Accor Live Limitless, Accor’s loyalty program. Sign in to enjoy an additional discount of up to 10% with our Member Rates, among other perks & benefits. Not a member? Enroll now

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Save Up to 30% Off with All-Inclusive Package

Save up to 30% with our all-inclusive package

Booking Dates: Available through December 31, 2025

Enjoy unlimited dining and premium beverage service at restaurants and bars, at 30% off our all-inclusive package. With all the ease of an all-inclusive experience, indulge in endless gourmet meals and premium drinks – all crafted by our celebrated chefs. Imagine poolside cocktails, beachfront bites, and unforgettable evenings.

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All-Inclusive Summer Kids Eat & Stay Free

Unlimited dining & drinks

Booking Dates: Book by October 25, 2025

Multigenerational travel lets you create unforgettable summer memories, and this offer brings it to you with ease, as kids eat free and the whole family can enjoy a culinary journey unlike any other.

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Grand Romance Package

25% off accommodations

Booking Dates: Available through December 31, 2025

Celebrate love in paradise with special touches, romantic ambiance, and unforgettable moments. Every detail is designed to bring you closer and make your stay truly magical.

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Special offer for locals

Unique pricing

Booking Dates: Until October 24th, 2025

Exclusive offer for local residents to enjoy an unforgettable luxury escape to Fairmont Mayakoba. With bespoke watersports, curated cultural activities, exceptional dining and serene surroundings in the heart of the Riviera Maya.

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TEE OFF IN PARADISE

Daily breakfast buffet

Booking Dates: Available through December 31, 2025

Play with a stunning backdrop with our special golf offer, allowing you to discover El Camaleón Golf Course at Mayakoba. Book your tee time and enjoy breakfast at La Laguna, unlimited golf rounds with a cart and bottled water.

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CAA / AAA Members Offer - Save 15%

Save 15% on accommodations

Booking Dates: Available through December 31, 2025

Unlock exclusive savings for AAA & CAA members. Save up to 15% on your stay at Fairmont Mayakoba.

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Discover the Ultimate Escape in the Heart of Nature

Immerse yourself in curated seasonal experiences designed to awaken your senses, or craft your own picture perfect getaway tailored to your desires. Whether you seek relaxation, exploration, or a bit of both, every moment is yours to design in this unforgettable paradise.

Seasonal Activities

Celebrate each season with thoughtfully designed activities and immersive experiences.

EXPLORE EVENTS & HAPPENINGS

Culinary Explorations with Character

From the vibrant flavors, textures, and freshness of Mexico’s rich culinary heritage, to global cuisines that celebrate ingredients and technique, enjoy every bite—and every sip—of your gastronomical journey.

EXPLORE

Happenings at Fairmont Mayakoba

Here, where nature’s rhythm and ancient traditions converge with a timeless energy, discover year-round activities, emotive cultural celebrations and unforgettable festive events.

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Summer with Us Program

Whether flowing with the waves through watersports or relaxing beneath an infinitely blue sky, our summer program has an activity for everyone.

Discover the summer program

Private Yacht Charters

Few places are as captivating as the Caribbean Sea, especially when gliding through it in exceptional style and sophistication on Mayakoba’s sleek, private 55’ VanDutch yacht.

Coral Reef Snorkeling

Board a catamaran and prepare for a breathtaking adventure on the Mesoamerican Reef, the largest barrier reef in the Caribbean, situated along our shoreline. Participate in a coral restoration activity for a truly meaningful connection with the sea.

The Ultimate Kids' Experience

At our two Kids’ Clubs—Coati and B’alam—play and movement are all about fun, discovery, and connection. Games, activities, and challenges inspire and entertain young guests.

Cultivate your Culinary Curiosity

From authentic Mexican recipes to mixology lessons, from classes to demonstrations, our culinary workshops invite you to savor the delight of discovery.

Join ALL - the lifestyle hotel loyalty program

Unlock exclusive benefits

Member rate
Room upgrades
Free nights
Limitless experiences & partners

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Room upgrades
Free nights
Limitless experiences & partners

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Location & Contact

HOTEL LOCATION

Address

Carretera Federal Cancún, Playa del Carmen Km 298 77710 RIVIERA MAYA Mexico

Parking Lot

Details Parking included

Space 400 Parking spaces

Parking type Outdoor parking

HOTEL CONTACT

Telephone +52 9842063000

Email mayakoba@fairmont.com

TOLL FREE ROOM RESERVATION

Telephone +52 984 206 3000

Vue Map

Frequently Asked Questions

Fairmont Mayakoba is located at 298 Riviera Maya, Playa del Carmen, Quintana Roo, Mexico, 77710..

Cancun International Airport (CUN) is located approximately 30 miles (48 kilometers) from Fairmont Mayakoba.

Transfers to the airport are offered and can be arranged through the resort concierge myk.concierge@fairmont.com or directly at the travel agency reservationsfmt@mayakobaexperiences.com.

Yes. An emphasis on wellness is built into our philosophy of celebrating nature’s rhythms. At our Fairmont Spa, Maya-inspired traditions meet modern healing techniques. Additionally, we have a fitness center open 24 hours a day, 7 days a week.

On behalf of the entire Fairmont Mayakoba team, we warmly welcome you and your pet. To ensure a safe and pleasant stay for everyone, we kindly ask that you review and follow our pet policy guidelines below:

We welcome dogs and cats weighing up to 25 lbs.
A daily housekeeping fee of $25 USD applies.
Special housekeeping procedures are performed in rooms with pets.
For the safety of your pet and our staff, we kindly ask that you be present during cleaning services.
Pets are welcome to walk throughout the resort’s pathways and gardens when accompanied by their owner and on a leash at all times.
Due to local health and safety regulations, pets are not allowed inside enclosed restaurant areas. If you wish to dine with your pet, a table will be assigned to you on the restaurant terrace.
In accordance with federal health guidelines, pets are not permitted in the pool or beach areas. We appreciate your cooperation in helping us enforce this policy respectfully.
Pet-sitting services are available upon request through the Concierge, Front Desk, or your Balam host.
It is each guest’s responsibility to clean up after their pet during their stay. We appreciate your cooperation in helping us keep our shared spaces clean and enjoyable for all.
As we are surrounded by native wildlife, we kindly ask that you take special care to prevent your pet from interacting with local fauna, in order to avoid any incidents. Please note that the hotel is not responsible for any accidents or issues that may arise as a result.

In case of a veterinary emergency, we provide the following list of clinics located near our resort:

Castillo Canino – Phone: (984) 133-6638

Location: Av. Petempich Av.125 Mza. 001 Lote 009, Col. Ejido (La Cruz), C.P. 77710, Municipality of Solidaridad, Quintana Roo, Mexico

Petco – Phone: (984) 110-9700

Location: Plaza Las Américas, Playa del Carmen

Mundo Animal – Phone: (984) 147-0376

Location: Av. Chemuyil Mz. 14, Lt. 21, SM 70, Fraccionamiento Toscan

Valet parking is included in all Fairmont Mayakoba stays (one car per room). The resort does not have self-park parking lots.

MORE INFORMATION

Elevated Stays

Fairmont Mayakoba

Your paradise awaits, Where Discovery comes Naturally

YOUR PRIVATE SANCTUARY IN THE HEART OF THE RIVIERA MAYA

Stay Close to Nature in Spacious Accommodations

BEACH AREA CASITA 2 Queen- 504SF,46SM, overlooking the lagoon or garden, Balam Butler service.

BEACH FRONT CASITA 2 Queen- 504SF,46SM, private stairway to beach and Balam Butler service.

FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.

FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.

SIGNATURE CASITA King- 458SF,42SM, lagoon view, furnished terrace and Balam Butler service.

SIGNATURE CASITA 2 Queen- 504SF,46SM, lagoon view, furnished terrace and Balam Butler service.

DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.

FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.

FAIRMONT 2 Queen- 480SF,44SM, balcony with garden view, tub and shower.

BEACH AREA CASITA King- 458SF,42SM, overlooking the lagoon or garden, Balam Butler service.

FAMILY GARDEN CONNECTING ROOMS King plus a 2 Queen connecting- 962SF, 98SM and garden view .

FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.

DELUXE CASITA 2 Queen- 504SF,46SM, garden view, furnished terrace, tub and shower.

BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.

CAMALEON PRESIDENTIAL 2 BEDROOM SUITE- 2205SF,204SM,beach front,pool and Balam Butler service.

SIGNATURE CASITA SUITE 1 King- 915SF,85SM, lagoon view, living room and Balam Butler service.

SIGNATURE CASITA SUITE 2 Queen- 1003SF,93SM, lagoon view,living room and Balam Butler service.

BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.

BAMBU SUITE King- 1853SF,172SM, Panoramic view, terrace, plunge pool, Balam Butler service.

BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.

TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.

CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.

Featured Offers

Endless Summer Memories

Save Up to 30% Off with All-Inclusive Package

All-Inclusive Summer Kids Eat & Stay Free

Grand Romance Package

Special offer for locals

TEE OFF IN PARADISE

CAA / AAA Members Offer - Save 15%