Check-In and Check-Out
Check-in time is 3:00 p.m.
Check-out time is 12:00 p.m.
The Concierge is available for assistance with dinner reservations, event tickets, tours and directions or any other request that will ensure a pleasant and enjoyable visit.
The following shops are located at the hotel:
- The Fairmont Store Logo Shop
- Island Sunsations (resort wear and accessories)
- The Tennis Pro Shop
- Spa Without Walls Retail Shop
- The Orchid Beach Club
- Orchid Jewelers
- Lamont's Gift and Sundry Shop
- The Spa Without Walls Salon
The Fairmont Orchid offers daily housekeeping service to ensure the best possible comfort to all our guests.
Laundry services are available daily except for holidays. Please contact the Housekeeping department for more details.
Parking is available at the hotel. Self parking is $17 USD per night and valet parking is $22 USD per night with unlimited access.
The Fairmont Orchid welcomes well-behaved canine companions. The State of Hawaii enforces a pet quarantine and laws have changed recently to become less stringent on animals traveling from outside the state of Hawaii. Please click here for detailed information, then contact your veterinarian. An additional charge of $25 USD per night and certain rules apply. Please call (808) 885-2000 for more information.
Safe Deposit Boxes
Vaults for the safe keeping of personal valuables are located at the Reception Desk.
From Kona International Airport- Call The Fairmont Orchid Concierge staff at (808) 887-7320 to book a reservation with Air Taxi (fees apply).
Complimentary on-demand 24-hour shuttle service within Mauna Lani Resort. Contact the Bell Desk.