Known for thoughtful and welcoming service, Fairmont Hotels & Resorts offers a distinctive service at select hotels with resident hotel dogs known as Canine Ambassadors. Travelers missing their own furry friend or looking for a companion while taking a walk can bring along the resident Fairmont dog for extra security and the comfort of home. Click on one of our much loved dogs below to find out more about their stories.
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The Fairmont Hotel Macdonald
Smudge
Smudge, a Golden Labrador Retriever, recently moved to Fairmont Hotel Macdonald in Edmonton. She welcomes guests in the lobby with a wag of her tail, making them feel right at home!
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Fairmont Le Manoir Richelieu
Jordy
Another new addition to the Fairmont canine family is Jordy, a Black Labrador Retriever, who is available for scheduled walks and runs, and also serves as a community liaison.
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Fairmont Chateau Lake Louise
Marcus
Marcus is a Golden Labrador Retriever, but is known to his friends as Marc, and is the new Director of Pet Relations at The Fairmont Chateau Lake Louise in the Canadian Rockies. He loves to hike and play fetch with guests.
marcus@fairmont.com
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The Fairmont Copley Plaza
Catie
A Black Labrador originally trained as a guide dog with the Guide Dog Foundation for the Blind in New York, she is now endearingly called Catie Copley. Such a delight with children, she has participated in story hour at the South End branch of the Boston Public Library, spent time with guests who are ill, and even been the star of two children’s books!
catie.copley@fairmont.com
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Fairmont Le Chateau Frontenac
Santol
Santol, the Canine Ambassador at Fairmont Le Chateau Frontenac is also becoming a star in his own right. The new book, Catie Copley’s Great Escape, is a follow up to 2007’s top-seller Catie Copley, and follows the adventures of Catie as she takes her first trip to Canada to visit Santol.
lcf.santol@fairmont.com
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The Fairmont Hotel Vancouver
Mavis & Beau
Mavis – Holly’s half-sister and also a Lab/Retriever mix – and Beau, a Yellow Labrador, at The Fairmont Hotel Vancouver, are also former BC Guide Dog trainees and were better suited to the social life of a hotel ambassador.
mavisthedog@fairmont.com
beauthedog@fairmont.com
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Fairmont Pittsburgh
Edie
Edie, a white Boxer/Labrador Retriever mix, named after Andy Warhol’s “superstar” Edie Sedgwick, provides guests with a warm welcome in the lobby and is readily available to accompany them on walks around the hotel.
edie.woof@fairmont.com
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Fairmont Mount Kenya Safari Club
Tusker & Grammy
Sisters Tusker and Grammy are a Labrador and Ridgeback mix and work at Fairmont Mount Kenya Safari Club. They can be found around the Club taking walks together, jumping into ponds and chasing birds over 100 acres of picturesque landscape.
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Fairmont Le Château Montebello
Monte
In Quebec, Fairmont Le Château Montebello’s Canine Ambassador Monte is a Golden Retriever who was originally trained as a seeing-eye dog by the Canadian Guide Dogs for the Blind in Ottawa. Monte stood out as having a ‘larger than life’ personality that made him the perfect fit for a new found life in hospitality.
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Fairmont Tremblant
Umi, joins the staff at Fairmont Tremblant after the Canadian Guide Dogs for the Blind decided his social skills and friendly nature were better suited for hotel life. He greets guests in the lobby, accompanies them on walks and makes them feel at home.
As personalized relationships are at the heart of Fairmont service, guests can stay in touch with their furry friends, by sending some "ani-mail" either by snail mail to the hotel or via their email addresses above. Guests who want to stay in touch with Catie, Smudge, Santol and Sonny can keep up with them on their own individual Facebook pages as well.