Your Safety in Mind

Your Safety in Mind

Your Safety in Mind
The top priority remains the safety, care and wellbeing of our Claremont Club & Spa family. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are” said Paul Tormey, Claremont General Manager & Regional V.P. “At this moment, this means keeping our guests, colleagues and club members safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry”.

The new operational standards being implemented at Claremont and at Accor properties across North & Central America were developed and vetted by a team of expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens, including COVID-19, with oversight by Bureau Veritas, a world leader in testing, inspections and certification; Dr. Amesh Adalja, Senior Scholar at the Johns Hopkins University Center for Health Security & Fellow with the Infectious Diseases Society of America; and Ruth Petran, Ph.D., CFS, Senior Corporate Scientist, Food Safety and Public Health, for Ecolab, global leaders in cleaning and hygiene, and trusted advisors to the CDC.

Extensive measures are being taken to protect members, guests and colleagues, including physical distancing; mandatory screening for all hotel guests and colleagues, which may include a temperature check; masks provided to hotel guests and worn by all colleagues; increased frequency of cleaning & disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19. Hands-on training for all colleagues, a dedicated on-property rollout committee and a formal audit program, validated under the global ALLSAFE Cleanliness label, ensure initial and continued compliance.

As we welcome you back to the Claremont, please be assured that we are also looking ahead, through and past the COVID-19 pandemic, to ensure that our valued guests, colleagues and members will always be looked after with the highest degree of safety, care and comfort.

Here is what you can expect when you visit us at the Claremont. For more information on Accor’s ALLSAFE guidelines, click here.