Stay Safe

Your Safety in Mind

We respect the trust you place in us each time you choose to stay with Fairmont Copley Plaza. Welcoming, safeguarding and taking care of our valued guests and employees is at the very heart of what we do and who we are. To learn more about our extensive safety measures, visit

Hotel Entrance:
Upon arrival, guests are requested to enter through the St. James Avenue entrance.

Parking: Overnight Valet Parking is available for $65 per night.

Bell Desk: A Bell person is available to assist you with your luggage, at your request.


Face Mask: As of March 5, 2022, the City of Boston's indoor mask mandate ends. Guests will no longer be require to wear a mask or face covering inside. You are more than welcome to wear one if you would feel more comfortable or need to for health reasons. The hotel is pleased to provide a mask for guests who would like one.

For additional information on the City of Boston's response to the COVID-19 pandemic, please click here.

Hand Sanitizing: Hand Sanitizing Stations have been placed in key common areas throughout the hotel.

Housekeeping: Your guest room will be thoroughly cleaned and disinfected with EPA-registered cleaning products. Turndown service is temporarily unavailable.

Room Amenities: Notepads, pens, alarm clocks, and refreshment centers have been removed for your safety, and newspapers are temporarily unavailable. Coffee and tea kettles are still placed in guest rooms for your enjoyment. Guest folios will be emailed. Bathrobes and slippers are available only upon request.

In-Room Dining: In-room dining is available daily. You may order breakfast from 7 to 11 a.m. and all-day dining from 11 a.m. to 10 p.m. Menus will be electronically presented on guest room TVs. Contactless delivery options are available. 

Pet Policy: Pets of all sizes are welcome in the hotel for a one-time fee of $50 USD per pet (taxes not included).

OAK Long Bar + Kitchen: Our lobby restaurant is open daily for seating inside the dining room. For more information, visit our OAK dining page.

Fitness Center: Open daily, 24 hours a day

Services not available at this time: In-Room Refreshment Centers

Has your question or concern not been answered? Please call our Royal Service Team at 617-267-5300 or email for further information.