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Fairmont Fujairah Beach Resort

Bjoern

Reviewed 2023-01-25

Not quite the expected Fairmont standard

Amazing and friendly staff! Rather «isolated» location. Surprised to find that there was service Outlet (except for the smoke-filled sports bar (which was not included in the all inclusive package) after 10 pm. No bar inside the Hotel and no inside public offers after 10 pm.

Sherif K.

Reviewed 2023-01-19

Great location and service

service team very friendly, great room tidiness and cleanliness Lunch buffet menu and beach activities could use some improvement, Bathroom flooring very slippery!

Asmae B.

Reviewed 2023-01-13

Good Stay

Thanks for sharing this survey... the experience went well overall, but still need improvements ... I have connected with Ms. Doaa and brief her about our delegates journey... I can share few points: 1- Furniture in Canvas Restaurants need to be replaced... some of the chairs are broken. 2- Poor Hygiene standards,,, vessels smells horrible and Restaurant as well. 3- Check out flexibility... i.e. to extend the guests check out was almost impossible, reason given that a big corporate group is coming, and hotel is fully sold out. By coincidence come to know from my team that Siemens group of 10 people are using the next meeting room :) 4- Special thanks to the Ex. Chef Mostafa to offer a good food selection and did best efforts especially on our GALA Dinner. 5- Plumbing works needs to be conducted on some of your rooms. I will share my room number: 602 6- Funny part, they tried to charge a DDR of 15 guests instead of 13 guests :(

Name C. B. P.

Reviewed 2023-01-04

Awful all inclusive - we left 4 days early. Would NOT recommend.

The staff are excellent and work hard. The rooms are nice and clean. The pool is good. The drinks and food offered on the all inclusive are NOT acceptable for this standard of hotel. The pool towels are a disgrace and a lot of the umbrellas by the pool don't actually work. The public toilets are not cleaned frequently enough and end up dirty. When requested toilet roll it wasn't replaced all morning so we had to go to our room to use the bathroom when by the pool. Some of the doors are too big for the frames in the toilets by the pool - which means you can't actually shut them to use the toilet! There is also a lack of actual plastic glasses at the pool bar - you have to wait for the short staffed bar staff to go and collect dirty glasses before you can have a drink as there are insufficient glasses. I'd say we waited 10-15 minutes every time we wanted a drink. They also frequently run out of drinks (tea bags, lemonade, juice at 10.30am!) and you are just told they've run out - no action to get more?! I'm following up with Emirates directly to discuss this disaster of a holiday. The staff work hard and were accommodating - especially the head chef. This hotel has potential but changes need to be made.

Darren K. S.

Reviewed 2023-01-04

Enjoy every moment

I felt very special ever since I put my feet on the reception.... they welcome me like a VIP and the customer service is phenomenal.... Kudos to Mr. Mohamed Abdelsalam and to his team... My family really enjoyed our stay,,,

Michal

Reviewed 2023-01-01

Fantastic location, very quiet.

Overall extremely good experience. Got upgrade, room with extremely large terrase. Upon arrival the pool accessible to children was closed for cleaning. Loud Russian music was annoying.

M.’s

Reviewed 2022-12-31

Lovely holiday but not what we expected

The hotel was lovely, the food was tasty and the staff were really helpful and friendly. We did have a really nice time. However, we do not think it was value for money. It was sold as a luxury 5 star spa holiday and advertised as mostly an adult resort. It was a very expensive holiday and we’d even got the price in a sale so god knows how much it would have costed full price. But the whole stay mainly had families and children everywhere which was not how we expected to spend our honeymoon. The restriction on drinks was quite frustrating for all inclusive. We’ve been to many all inclusive 5 star resorts and never had this many restrictions. There was also no entertainment for adults in the evenings which was a shame, especially over the Xmas period. And if there was anything on, it wasn’t advertised well if at all. Finally, we had to queue for quite a few meal times. Once or twice we didn’t mind but it started to become a regular occurrence which was annoying and not what we expected. Having been to other 5 star all inclusive resorts, this hotel was not up to the same standard. There were too many small things that just didn’t make that luxury quality we had paid for. It was a nice holiday but not the value for the money we spent.

Suzanne C.

Reviewed 2022-12-31

Relaxing staycation

Very nice and clean hotel! The staff are all very professional and friendly.

Amal A. Y.

Reviewed 2022-12-26

excellent lication and services

i love fourmont and very loyal to come and stay in the hotel. i need to get free vacation as a good and loyal guest

Swanand

Reviewed 2022-12-26

It was a nice stay.