Book with Confidence : Flexible cancellation and safety protocols
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Toll Free room reservations only + 800 1160 777 (from KSA only)
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Active slide: slide number 01
Fairmont Gold
172 sq.m / 1851 sq.ft.
172m², Room with king size bed , 1 Full Bath, 1 Guest toilet, Separated living room
Suites
138 sq.m / 1485 sq.ft.
92 sq.m / 990 sq.ft.
92m² , Room with king size bed , 1 Full Bath , 1 Guest toilet, Separated living room
Gold
42 sq.m / 452 sq.ft.
42m², Room with Twin Bed , Full Bath , 32" LCD/TV, Coffee/Tea Refreshment Center and Pantry, In room Speakers For Haram Audio
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Check-in 2:00 PM - Check-out 12:00 PM.
Unwind the steam room, sauna, Jacuzzi, Gym, Kid’s Club and relish our exclusive healing and therapy.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
For the first time, enjoy world-class meeting facilities and services from the heart of the Holy City.
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For Muslims across the world there is nothing more special than beginning and blessing a marriage in the Holy City of Makkah.
Every personal event should be a memorable one-of-a-kind occasion. In this divine setting, our skilled team creates inspiring setups.
Total number of slides:
4.3/5
Reviewed 2023-03-18
Access to the Haram and prayer areas facing the Kaaba
Reviewed 2023-03-16
The location is great, the breakfast is amazing, the staff are so friendly especially at the dinning areas anf concierge. The only thing I didn’t like was the room could have been remodeled to fix wear and tear especially since it’s a luxury hotel.
dears, what i face it was unbelivalbe to hotel 5 stars as rated. i have booked sweet for 6 adult, and i beed told by girl in reservation team only 2 people allow to enter this sweet which not fair as i booked this for 6 people or i have to pay again for the others. honestly the way the reservation team team treat me make me feel disappointed to book again in this hotel or to recomand this hotel for anyone.
Actually every thing was perfect from the first second we arrived until check out Thanks for every thing specially the staff from the reception to cleaner The resturant staff in floor 29th was amaizing ❤️
Reviewed 2023-03-14
Fancy hotel but drop off location is not convenient. Service and staffs are also average.
The reception was top notch, the room spacious and neat, and the food was good with varieties to select from. The location of the hotel makes going to the Haram seamless. It is a great hotel to stay if looking for classy, functional and friendly hotel that is barely 3 minutes walk to the Haram.
Happy with my stayed, felt like home and will do it again next time for Ummra inshAllah.
This hotel has policies from 1970 below is a summary of my experience: 1- booked on booking.com using my wifes user details, followed by my credit card details. I called casually cause i want to add a room for my mother who later decided to accompany us for umrah. They notify me that that booking needs to be canceled due to difference in names. Ofcourse the people on the phone had no authority so i had to call 16 times internationally spending over 100$ on phone bills to get a final answer saying eitherway we will not charge since theres a difference of names!! 2- my mother cannot check in since the room is under my name and she arrived 2 hours before even though i have insisted in every call that she be checked in and I authorize it. 3- i came in to check in at 4 and rooms where not ready! Moreover on the phone where i did my bookings they confirmed mecca rooms while when i arrived they where viewing on the worst possible view the other section of the building! Also I asked for non smoking rooms one was smoking and on different floors. 4- finally on checkout i prepared the bags in the room and went down to reception and asked them to get my bags from the room, they said its not possible i need to go back up and wait for bell boy. Then I went up and waited for the bell boy to collect the bags and he did i called over the phone asking to chrck me out to be informed its not possible over the phone i need to go back down to check out although there are no extra charges or whatsoever as she checked when i was down earlier. All in all service was horrific people where rude rooms where bad and I double booked with dar tawheed and stayed there the same time.
Good stay overall. The hot tub and spa were not working, this was very disappointing. I asked about the status of this prior to checking in, and was told that everything was functional, however, this was not the case.
Reviewed 2023-03-13
Good but poor elevator operation
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