Book with Confidence : Flexible cancellation and safety protocols
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Toll Free room reservations only + 800 1160 777 (from KSA only)
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Active slide: slide number 01
Fairmont Gold
172 sq.m / 1851 sq.ft.
172m², Room with king size bed , 1 Full Bath, 1 Guest toilet, Separated living room
Suites
138 sq.m / 1485 sq.ft.
92 sq.m / 990 sq.ft.
92m² , Room with king size bed , 1 Full Bath , 1 Guest toilet, Separated living room
Gold
42 sq.m / 452 sq.ft.
42m², Room with Twin Bed , Full Bath , 32" LCD/TV, Coffee/Tea Refreshment Center and Pantry, In room Speakers For Haram Audio
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Check-in 2:00 PM - Check-out 12:00 PM.
Unwind the steam room, sauna, Jacuzzi, Gym, Kid’s Club and relish our exclusive healing and therapy.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
03
Event
For the first time, enjoy world-class meeting facilities and services from the heart of the Holy City.
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For Muslims across the world there is nothing more special than beginning and blessing a marriage in the Holy City of Makkah.
Every personal event should be a memorable one-of-a-kind occasion. In this divine setting, our skilled team creates inspiring setups.
Total number of slides:
4.2/5
Reviewed 2023-01-26
Friendly cooperative staff Great location Great hospitality Amazing breakfast
The service was very hard to get hold of and it was hard to communicate with staff. Most of all, the room was not clean and we found a cockroach in our room that the housekeeping tried to capture but was not able to. That made us feel really uncomfortable and we were not provided any help or assistance with this. In addition, the lock on our room did not work our entire stay and we kept getting locked out of our room which was very frustrating, and my parents kept having to go back to the lobby to get another key made or get help which wasted a lot of time for us. I also had extended my stay by one day and the hotel made me call the Fairmont reservation center over the phone to make the booking (no one at the hotel could help me do this) and were not aware that I had extended my stay by another day so I was constantly being harrassed by the staff as to why I was not leaving my room when I told them I am extending the room by one day and followed their steps. Finally I had to go down to the lobby even though I was not feeling well and give my reservation number for the extension and then they got it. This should have been handled over the phone without so much back and forth. Overall, it was not a good stay and not a clean hotel.
No view for Kaaba, very complicated and unfriendly signs for the lifts a very bad experience when checking out as i was asked to pay SAR 160 for a dinner already paid in cash and the discussion was unpleasant and disappointing until it was confirmed by the accountant that it was paid.
An okay experience. Bathroom was poorly designed and has a lot of water damage and a weird smell.
Reviewed 2023-01-25
I was impression there should be a seprate reception as a All Accor member. I was treated as a regular geust line up waiting on reception. There was a clogged sink and shawer hot water direction was not described.
Excellent but room service needs improvement
One of the best hotels in Makkah, Nearest to the Haram.
The service is excellent and the quality of the rooms is good the only confusion with my booking was at check in. When I arrived I got to learn that one of my rooms was booked and the other was cancelled as you thought the card belonged to someone else, which it did not do. This was a great inconvenience after a long flight.
Staff are veey attentive, friendly, professional
1. Very helpful Reception desk 2. Excellent staff serving meals 3. Rooms very well appointed and clean.
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