Welcome to
Fairmont Maldives

J S. F.

Reviewed 2023-09-18

Excellent location

Really good stay, butler hassan was particularly good. Airport transfer team were also extremely helpful. Stayed for one week for the start of our honeymoon before moving onto another island.

Naveed A. Q.

Reviewed 2023-09-18

Exceptional Customer service and off the grid location!

Exceptional and courteous service by every single team member we had the pleasure to interact with. From the moment we disembarked the plane to the point we boarded our return flight, we were taken care of most professionally and courteously. As soon as we arrived at the resort, our Villa host (Ninni) ensured we were set up for a relaxing holiday. Steven, the manager, was exceptionally polite and ensured he interacted with every guest; what a fantastic ambassador for Canadian values and Fairmont! Zee at the Azure restaurant was warm and welcoming and confirmed that our culinary experience was as best as possible. Ajjet was so warm and welcoming every time he saw us at the Raha Market, and Pankaj’s French toast at the breakfast was divine! Azam ensured that our villa was in pristine condition when we returned and the level of cleanliness was top-notch! Martin (Yoga Instructor) was so polite and friendly, although I missed his subsequent sessions! KK alluded to his passion for wellbeing and one of his projects. He took time to show us around and even explained the rules of playing ‘Darts, although my wife seemed to be a secret champion as she kept beating me, the final tally, four times in a row! She even won the ‘Crab Race! What a fantastic time we had! Neus at the sustainability lab showcased the exceptional work the team are doing to recycle plastic and support the rehabilitation of the wildlife abundant in the local reef, especially the gorgeous turtles, in collaboration with ‘The Oliver Ridley Project’. What she did next was to reassure us about venturing out of our comfort zone and considering snorkelling, which, after a day or two of reflection, we did, and OMG, was that an experience and a half! I am incredibly proud of my wife for doing something like this, and if it was not for Neus, we would have never explored and appreciated the fantastic wildlife and got to see Poppi. We then reminisced about the experience with David back at the sustainability lab. We were also given the complimentary video footage, and now my Instagram account is flush with videos of sea life! Overall, we were treated like a VVIP and didn't want to return home! Followimng tema member stood out for their professional and courteous service, Thank you Thank you Tank you! 1. Ninni- Host villa 2. Zee (Aseelah) 3. Ajeet 4. Shaamil 5. Pankaj (pancakes / french toast) 6. KK- Activity Manager 7. Martin (Yoga) 8. Nila - Raha Manager 9. Niishaan (breakfast) 10. Kaarki- (Coffee art/ Drinks) 11. Purni -Kata 12. Yazdhan 13. Steven Stefaniuk-General Manager

Minoru M.

Reviewed 2023-09-16

Romantic Island, Wonderful and Memorable Time

We celebrated our wedding anniversary along with another couple and my birthday. When the seaplane landed, staff were waving/smiling and we were welcomed by Stephen and his wonderful staff. They were playing the drums, clapping, dancing and served us coconut drinks. This made us feel so special and welcomed. When we arrived to the beach villa, the bed was beautifully decorated with flowers and wishes for our anniversary and my birthday. We were able to see the sunset from our villa to the beach and when we cycled (approx 5 minutes) to the other side of the island, we could see the sunrise. Our butler Sujad was amazing and very helpful with coordinating all the activities for us (this included the bubble bath, floating breakfast, romantic dinner and departure). He always ensured that we were booked together with our friends so that we could enjoy the time together, this made our trip so relaxing. The waiting staffs were all friendly and always smiling. Kudos to Chef Ari for sharing his knowledge of Japanese culinary and serving us the tastiest food, the presentation of each dish was highly recognized. Last but not least was snorkeling, this was the highlight of my trip. We will always have lasting memories of our stay at Sirru Fen Fushi.

Omar

Reviewed 2023-09-11

Schemed out of the experience I was promised

The Fairmont maldives website and the travel agent both stated I would have views of the sunset from the villa which is why I booked the Grand water sunset villa so that my religious wife can enjoy the sunset from the comfort of our villa as she would like without having to wear many layers. However we did not get this experience and I mentioned it to the staff within the first hour of us arriving into our villa yet they only moved us a couple villas down with the same issue. Then they did not try to resolve this issue until several days later by offering a two bedrooms villa OR an option for a floating breakfast along with a couples massage and a group fishing trip. This was not in the slightest equivalent to the $3300 difference I had paid for the difference in the sunrise and sunset view. Quite shameful that the staff kept saying the views were not guaranteed. If this was the case then it should have been mentioned on the website or I should have been told during the countless times I was in contact with both the fairmont maldives email team or the luxury escapes agents. But I was never told this and was under constant assumption we would have sunset views from our villa during the 6 months advance I had this trip booked for.

Unknown

Reviewed 2023-09-03

Nice spacious villa

Payal V.

Reviewed 2023-08-29

Picture Perfect

Our time at Fairmont Maldives was not just a holiday; it was a lifetime experience, replete with memories that we will cherish forever. As first-timers to the Maldives, Fairmont has given us a plethora of reasons to return again and again. A heartfelt thanks to the entire team for making our stay remarkably splendid. The Backbone: Lathika at Reservations - Behind every successful endeavor, there is someone steering the ship, and in our case, it was Lathika at the reservations office. Coordinating our stay down to the minutest details, he ensured that every aspect was executed flawlessly. The Anchor: Usha at the Front Desk - Seamless experiences are often underpinned by meticulous planning and execution. Usha, the front desk manager, was our go-to person for everything, right from check-in to room upgrades to check-out. His consistent presence and reliability made our stay hassle-free. The Heart and Soul: (Our Butler Zehan & Sujaad) - Hospitality is not just about offering services; it’s about making guests feel like they belong. And that’s precisely what our butler Zehan managed to achieve. Always ready to assist, his attention to detail and proactive approach made us feel royalty. The Culinary Odyssey - As a family of pure vegetarians with specific dietary needs, it can sometimes be a challenge to find dining experiences that cater to our preferences. However, Mr. Rakesh, the restaurant head, Chef Barish and Chef Aari at the Japanese fine-dining restaurant Kata have managed to offer our personalised meals tailored not just to us, but even to the tastebuds of our 3-year-old daughter and infant, speaks volumes about their commitment to excellence. Not To forget About The Housekeeping Team - they have amazing team who does their things amazingly making sure that whenever guests return to their room they find the perfect place to rest.. The Morning & evening turndown service makes your room the picture perfect each time 😃 The Only Set Back - Though It didn’t bother us much but might be for some, the only setback that can make some people disappointed is the service time. If you have placed any request let say in villa Dinning or so, expect them to take at least 30-45mins.. even at times depending on your request even at restaurants expect 20-30 mins to arrive your order.. but remember you are here for a relaxing vacation and this this time duration should not bother you much..

John R.

Reviewed 2023-08-29

very relaxing stay

a very relaxing stay with perfect attention given by all the staff.

Saurabh

Reviewed 2023-08-27

Good stay

It was marvellous.. no doubt.. peaceful, beautiful, green n clean.. food was delicious.. staff was friendly.. ninz was our buttler..most of d time was available but sometimes not.. but overall good.. but one n only problem was it's cost.. we spent 4.85 lac inr for 3 days... other options were not Dat costly but we're not available at Dat time.. thanks 😊

Catherine R.

Reviewed 2023-08-24

A magical stay

The warmth of the staff, the location and offering by the Fairmont was nothing short of first class. We had a magical time, made special memories and long to return.

Fraser C.

Reviewed 2023-08-24

Challenging

Confusing, uncertain, consistency, unorganised