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Welcome to
Fairmont Mayakoba

Welcome to the official website of Fairmont Mayakoba!

The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen. 

#FairmontMoments #FairmontEats #MeetMeInMayakoba  

BOOK DIRECT & SAVE

Become a Member of ALL - Accor Live Limitless and book your stay through our website to enjoy special benefits:

  • 5% OFF on your hotel rate
  • 10% OFF in Food and Beverage (applicable to Hotel Restaurants, Bars, Beach, Pools & In Room Dining)
  • 50% OFF on SPA Massages from 9 am to 3 pm. (Not applicable in Body Treatments, Facials or Beauty Salon Services)
  • Special Amenity upon arrival

 

 

Accommodation

With the majority of our accommodation set back from the sea and an exclusive collection of exquisite seaside suites – so as to be more environmentally sound – Fairmont Mayakoba’s 401 guest rooms (including 34 suites) lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, while some private suites stretch out to a pristine white beach.

Fairmont Room

Guest Room

436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m

One king bed or two queen beds. Garden View.

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Fairmont View Room

Guest Room

436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m

One king bed or two queen beds. Resort View.

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Signature Casita Room

Guest Room

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

One king bed or two queen beds. Water canal view.

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Deluxe Casita Room

Guest Room

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

One king bed or two queen beds. Mangrove view.

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Beach Front Casita Room

Guest Room

587 sq.ft. / 55 sq.m

Two queen beds. Butler Service.

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Beach Area Casita Room

Guest Rooms

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

One king bed or two queen beds. Water canal or garden view

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Map & Information

Check-in 3:00 PM -
Check-out 12:00 PM .

Hotel map location
Carretera Federal Cancun-Playa del Carmen Km 298. Solidaridad. Quintana Roo. Mexico, 77710.

  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN). 

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com 

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) - www.maritur.com 

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • We have bundled together our most popular amenities and activities under one resort experience fee of USD 30 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer.
    Contact our concierge to enjoy all these memorable experiences:

    $20 Credit to Sweet Spot at El Pueblito per room per stay*
    $25 Credit to Yoga and Fitness Classes per room per stay*
    $40 Credit for a Relaxing Massage at Fairmont Spa per room per stay* (Not applicable to Body Treatments, Facials or Beauty Salon Services)
    High-speed Internet
    Valet Parking
    On-property Transportation (chauffeured golf carts)
    On-property Bird Watching Boat Tour
    Water Sport Activities - Catamaran Tour, Kayaks, Stand-up Paddleboards, Snorkeling Masks and Boogie Boards
    Beach Activities - Beach Volleybal, Soccer Tournaments, Sand Toys and Beach Games
    Use of Bicycles throughout the resort
    Transportation to El Pueblito, El Camaleón and other Mayakoba resorts*

    *Some services are subject to schedule.
    *Some restrictions may apply

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy 

  •  TOP TEN EXPERIENCES

    1. Start your day with Yoga at the Beach
    2. Ride a bike throughout the resort with your family
    3. Enjoy a delicious buffet breakfast at La Laguna
    4. Capture unique moments with the on-property birdwatching boat tour
    5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop
    6. Have lunch at Brisas with an astonishing view overlooking the calming beach
    7. Try out different water activities such as the stand-up paddle boards and kayaks
    8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment
    9. Experience an exquisite dinner at the signature seafood restaurant Gaia
    10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean

    Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments

    Download our Resort Map

  • Enjoy your family vacations with the amenities that our resort offers you.

    Restaurants:
    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Cradle
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink

     

  • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

    Download our meeting brochure

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
  • AV Equipment
  • The beauty salon at Willow Stream Spa
  • Bellman | Uniformed Services
  • Business Center
  • Car Rental
  • Babysitting Services
  • The Discovery Club & Adventure Camp
  • Shopping at Fairmont Mayakoba
  • Concierge Services at Fairmont Mayakoba

Best of Two

Don't settle for less when you can have it all! Play golf in Riviera Maya El Camaleón course and get pampered at our world-class Fairmont Spa, the choice is yours!

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El Camaleón

Like the chameleon, from which it takes its name, the course offers constantly changing views over 7,000 yards,  designed by golf great Greg Norman, is the home of world class tournaments.

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New Fairmont Spa

The continued renovation will also include a transformed spa, salon, and fitness center. The reimagined spa and salon will become the largest salon in Mayakoba, featuring all-new furniture, a brand-new front desk, state-of-the-art massage beds, and more. In addition, as a new amenity, a botanical garden will allow guests to choose their own herbs for their treatments while learning about their benefits to the body.

 

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Renovation

From May 15th to December the spa, salon, and fitness center services will be relocated to guarantee the best experience for our guests.

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Where discovery Comes Naturally

Destination

The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.

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Events

One With Nature

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Memorable Meetings

Event

The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.

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Weddings

Event

When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.

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Social Events

Event

A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.

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Hotel Reviews

Special moments are meant to be shared.

4.5/5

2917 reviews

Unknown

Reviewed 2023-06-01

People were friendly but restaurants closed without notice

We booked an all-inclusive stay with the hotel. All restaurants on-site require reservations, we made the necessary reservations and the restaurants would be closed without notice.

Nicole H.

Reviewed 2023-06-01

My happy place!

Stepping into the Fairmont Mayakoba is like diving into a luxurious ocean of tranquility and indulgence. This 100-acre paradise, blooming with vibrant mangrove trees and elegant casita suites, serves as a serene backdrop to the enthralling array of experiences that await the discerning traveler. The hotel exemplifies the quintessence of 'luxury meets nature,' blending the ethereal charm of its surroundings with unparalleled comfort. Every corner of this expansive property whispers a unique tale, making each turn an intriguing discovery. From the stunning vistas to the intimate, lavish suites, the Fairmont encapsulates the essence of the perfect holiday getaway. What truly distinguishes this place from others is the remarkable team, who have crafted a guest experience that effortlessly transcends the norm. The dedicated butler team of Fernanda, Rodrigo, and Alejandro have perfected the art of hospitality. Fernanda's warm welcome is the kind of heartfelt gesture that instantly transforms guests into family. Her passion and commitment to guests' comfort are matchless and have set the benchmark for every visit. Similarly, Heber and Filiberto, our beachside attendants, ensured we basked in VIP treatment throughout our stay. Heber's thoughtful gift remains a cherished token that brings back the Fairmont sunshine into our daily routine. A special mention for the bell desk staff - Alfonso, Ulysses, and Irving. Their valuable insights into exploring the resort made our arrival and departure incredibly seamless. The unparalleled service provided by the restaurant crew at Tauro enhanced our gastronomical journey. Paulette's warm greetings, coupled with Alfonso and Uleses's stellar cocktail service, were the ideal starters to our evenings. If you're considering a boat tour, Juan is your go-to expert. His extensive knowledge about the property and the most captivating ways to uncover the beauty of Mayakoba left us awe-inspired. As we prepared to depart, another Juan, this time at Hix, gave us a memorable farewell, adding the perfect ending to our stay. The Fairmont Mayakoba doesn't just offer a vacation - it curates an unforgettable journey brimming with personal touches, remarkable experiences, and warm friendships. I look forward to returning to this paradise, my true 'happy place,' this coming December.

Jon H.

Reviewed 2023-05-31

Fabulous Resort

Huge estate, great rooms, fantastic beach and pools and the staff are all so helpful. Service in the restaurants was very slow in the evenings and the worst rib eye steak I’ve ever had.

Lauren

Reviewed 2023-05-30

relaxing, fun with nature

wonderful trip. the boat guide and kayak tour guide were so nice and helpful...highlights of our trip

Steve C.

Reviewed 2023-05-30

Beautiful resort

It was a great trip. Wonderful property.

Unknown

Reviewed 2023-05-30

Eco-Conscious/Gorgeous Resort. Excellent Service.

A beautifully designed resort, practicing and honoring integral ecolgy. That alone put a smile on my face. The Signature Casita was fresh with a view of the Lagoon. I really love how they integrated the wood and limestone accents. The lemon bath salt was a nice touch. All of the staff gave Platinum Service. The food was Excellent and had many vegan options. The ladies at the Coffee Spot were so sweet and made an excellent Chai. And the vegan gelato and ice cream was divine. Had an incredible massage, cant wait to go back and see the new gym and spa they are working on. Took a complimentary boat tour around the lagoon, loved our guide, learned a lot and he was quite the story teller, made me laugh and it was soo relaxing. Of course the beach was crystal clear and beyond gorgeous, and their was a beautifully designed pool that overlooked the beach with the cutest cabanas. I am excited to book my next trip. 100% worth going again and again.

Gabriel D.

Reviewed 2023-05-30

Once in a lifetime service!

This was the best service I've ever received in my life. I was with my girlfriend and friends and we all said the same thing. The food is amazing, nothing like I've tasted before. I will recommend this hotel to everyone I know.

Tim R.

Reviewed 2023-05-30

Very disappointed

We paid nearly $400 USD per night. This property was not worthy of that rate. Our room smelled of mildew and seemed damp the entire time. The sheets felt like they'd not been dried all the way. Parts of the property smelled of sewage. There were tiles loose and missing for the swimming pool and I cut my foot. We were there for a family wedding. During the check in process, the young man behind the desk told me that our family agreed to move to a casita and that we could join them for only an extra $100/night. This was not the case. In fact, it was an outright LIE. The young man read all the names of our party and said they were all moving to the casitas. We declined. We paid premium prices and do not feel like we received premium service nor do we feel like we stayed at a premium resort. We were extremely disappointed.

R A.

Reviewed 2023-05-30

Relaxing stay

This was our 3rd stay at Fairmont Mayakoba and it was a good stay. We have had better experiences before but the overall stay was satisfactory.

Unknown

Reviewed 2023-05-29

Excellent service

Wonderful stay and excellent service throughouty stay.

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Sustainable Responsibility

  • Awarded to hotels that benefit local communities, ecosystems and wildlife.
  • "Melipona" bees produce a type of honey that's known for its medicinal purposes.
  • Fairmont Mayakoba cultivates precious acropora parmalat to be integrated into the Mesoamerican Reef.
  • Our water management program is an integral part of our comprehensive sustainability program.
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