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Guest Room
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
One king bed or two queen beds. Garden View.
One king bed or two queen beds. Resort View.
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
One king bed or two queen beds. Water canal view.
One king bed or two queen beds. Mangrove view.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
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Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com
Valet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
We have bundled together our most popular amenities and activities under one resort experience fee of USD 30 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our concierge to enjoy all these memorable experiences:
$20 Credit to Sweet Spot at El Pueblito per room per stay*$25 Credit to Yoga and Fitness Classes per room per stay*$40 Credit for a Relaxing Massage at Fairmont Spa per room per stay* (Not applicable to Body Treatments, Facials or Beauty Salon Services)High-speed InternetValet ParkingOn-property Transportation (chauffeured golf carts)On-property Bird Watching Boat TourWater Sport Activities - Catamaran Tour, Kayaks, Stand-up Paddleboards, Snorkeling Masks and Boogie BoardsBeach Activities - Beach Volleybal, Soccer Tournaments, Sand Toys and Beach GamesUse of Bicycles throughout the resortTransportation to El Pueblito, El Camaleón and other Mayakoba resorts*
*Some services are subject to schedule.*Some restrictions may apply
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES
1. Start your day with Yoga at the Beach2. Ride a bike throughout the resort with your family3. Enjoy a delicious buffet breakfast at La Laguna4. Capture unique moments with the on-property birdwatching boat tour5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop6. Have lunch at Brisas with an astonishing view overlooking the calming beach7. Try out different water activities such as the stand-up paddle boards and kayaks8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment9. Experience an exquisite dinner at the signature seafood restaurant Gaia 10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean
Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments
Download our Resort Map
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Baby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon, from which it takes its name, the course offers constantly changing views over 7,000 yards, designed by golf great Greg Norman, is the home of world class tournaments.
Discover
From May 15th to December the spa, salon, and fitness center services will be relocated to guarantee the best experience for our guests.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
The region of Riviera Maya is famous for its miles of soft beaches, Mayan ruins, and world-class scuba diving. For the adventurous, the recreational activities are endless such as scuba diving with electric rays among giant sponges and stony corals, ziplining over beautiful jungles, jetskiing miles across the Caribbean waters, and swimming with dolphins at Delphenus in Playa del Carmen. Visiting cenotes is another experience unique to this area. Cenotes are sinkholes filled with fresh water, typically found in caves that the Mayans believed were sacred places.
TOP 10 DESTINATIONS
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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4.5/5
Reviewed 2023-11-27
Wonderful anniversary celebration. Outstanding service and great room.
EXCELLENT
Staff was amazing. Luis is the man.
Reviewed 2023-11-26
Won an employer trip and this was the destination. Was incredible stay. The entire experience was awesome. Room, staff, food, and drinks all were very good.
Reviewed 2023-11-23
Reviewed 2023-11-22
Stayed for our anniversary, enjoyed delicious cocktails and food. Had a wonderful couples massage, coffee every morning from the little cafe. A paradise to relax.
Arrived at the hotel at 2pm, an hour before check in, and was told the room wouldn't be available until 3pm which was the actual check in time. Totally understandable and completely fine. My wife and I went to one of the restaurants to have lunch and hang until the room was available at 3pm and we were assured that the keys would be delivered to us. We didn't receive our keys until 4.30pm, meaning we missed the chance to change into swimwear, visit the pool and sunbathe. Pretty disappointing after arriving tired on your first day. Once we accessed our room, we moved one of the bed pillows and saw a dead cockroach on our bed. Called reception to have the bed sheets changed. Another 45 minute wait until someone arrived to sort the problem and another delay on our first day. After the helpful cleaning lady had left, I went to put our passports/valuables into the safe. The battery on the safe was dead and I had to make another call to reception. By this time, I had spent more time talking to reception than my wife. After two days in the room, my wife and I came back in the evening to find our keys weren't working. The battery on the door lock had run out. Queue another wait to have someone arrive and fix the lock issue and give us access to the room. Finally, our room included breakfast during our stay. Breakfast was great and the service was lovely. What's strange is that despite having breakfast included in our stay we had to sign for breakfast each time. When you provide your room number, staff should be able to confirm that breakfast is included in your stay and then there's no need to sign for anything. Seems simple to me. Overall, I wouldn't recommend the Fairmont Mayakoba. We didn't have the best experience and were left pretty disappointed in the hotel.
Major renovation resulting in a five-diamond resort with still some finishing touches missing. Good to very good food but not at a four-diamond level. Great employees but not well managed. Hotel does not manage the beach or rain well.
Hotel is beautiful and all service was top notch
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