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Welcome to the official website of Fairmont Mayakoba!
The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
#FairmontMoments #FairmontEats #MeetMeInMayakoba
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The Riviera Maya boasts the world's second largest coral reef, which is easily reached from Cozumel, a short trip from the resort. The warm, gentle Caribbean currents ensure the area is a popular destination for scuba diving and snorkeling.
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Accor announced an innovative strategic partnership with AXA, a global leader in insurance and assistance, to provide medical support to guests across the 5,000 Accor hotels worldwide.
Guest Assist provides assistance and guidance to domestic and foreign tourists visiting the state of Quintana Roo, in situations affecting their physical integrity or personal property. Please visit this link. Fairmont Mayakoba obtains the certificate in health protection and prevention granted by the Ministry of Tourism of Mexico.
Guest Room
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
One king bed or two queen beds. Mangrove view.
One king bed or two queen beds. Water canal view.
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
One king bed or two queen beds. Garden View.
One king bed or two queen beds. Resort View.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
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Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com
Valet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
We have bundled together our most popular amenities and activities under one resort experience fee of USD 30 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences: $20 Credit to Sweet Spot at El Pueblito per room per stay*$25 Credit to Sports Activities (Yoga, Fitness Classes) per room per stay* $40 Credit for a Relaxing Massage at the Fairmont Spa per room per staycredit per room per stay*Complimentary high-speed internetComplimentary Valet Parking24/7 on-property transportation via chauffeured golf cartsGuided catamaran tourUse of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys*Beach volleyball, Beach games, and competitionsOn-property birdwatching boat tour*Use of bicycles throughout the resortTransportation to El Pueblito, El Camaleon, and other Mayakoba resorts*
*Some services are subject to schedule.*Some restrictions may apply
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments2. Capture unique moments with the on-property birdwatching boat tours3. Ride a bike throughout the resort with your family4. Join to the Coral Reef Reforestation snorkeling activity5. Have a drink at Cielo Rooftop overlooking the Mexican Caribbean6. Start your day with Yoga at the Beach7. Ask for a Habanero Margarita at Brisas Terrace8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMomentsDownload our Resort Map
Download the full Mayakoba complex brochure
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhogBaby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon from which it takes its name, the over 7,000 yards course designed by golf great Greg Norman. Home of PGA Mayakoba Golf Classic.
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In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Fairmont Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy.
Enjoy an invigorating massage under the leafy canopy of our private treatment rooms, overlooking the treetops of the mangrove forest.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
The region of Riviera Maya is famous for its miles of soft beaches, Mayan ruins, and world-class scuba diving. For the adventurous, the recreational activities are endless such as scuba diving with electric rays among giant sponges and stony corals, ziplining over beautiful jungles, jetskiing miles across the Caribbean waters, and swimming with dolphins at Delphenus in Playa del Carmen. Visiting cenotes is another experience unique to this area. Cenotes are sinkholes filled with fresh water, typically found in caves that the Mayans believed were sacred places.
TOP 10 DESTINATIONS
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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4.5/5
Reviewed 2023-01-22
The facilities were extraordinary, and very family friendly. The main issue we had was that for the amount of money we were paying ($1,000 per day, per person) we certainly expected a higher level of service. It took over an hour to check in, room service took forever and was often late, long lines for the breakfast buffet, waits for shuttles to the beach were very long, and again long waits for help to get beach towels and pool chairs set up. Waiters were very kind and attentive, but clearly were overstretched and trying to serve too many tables. The worst part was checkout when we found out that unauthorized tips and bills from other people had been charged to our room, and it took over 3 hours to correct (again very slow, unmotivated front desk staff) and we missed our last evening on the beach as a result. Not good value. If you go, budget a lot of time to review your bill before checkout.
We had a good stay. Food and housekeeping were a bit uneven.
Great weather, pools, beach, services. Very poor food overall, except for breakfast. Need a sundry for snacks, soda, newspapers. Overall too costly.
The staff was amazing, the grounds were absolutely beautiful.
We enjoyed a four day luxury vacation at your resort.
Stayed for a week and the choice of facilities - restaurants , beach , pools , spa , gym and planting made us feel well looked after and with plenty of space to not be bothered by other people !
We were there for a friend's wedding and had a wonderful time. We loved the variety of beautiful sitting areas, luxurious pools, restaurant options and the beautiful beach. Every one we met, who worked there was hospitable, helpful and professional. We can't wait to return!
Reviewed 2023-01-21
Great visit. Latest beach area enhancements are beautiful. Staff here is awesome. Always happy, always welcoming..
This was our second stay at Fairmont Mayakoba. The new renovations are outstanding. It is such a relaxing place with 5 star plus staff. In particular, at Hix Lobby Bar—Francisco and Juan Reyes ; at La Laguna—Adrian and Eddie and at Tauro Steak House—Angel and Brian. We had a Signature King Casita and it was great. We liked it better than our Beach Area casita 3 years ago. All the food and wine were exceptional, particularly at Hix and Tauro.
Lovely room.easy to get around on tram. The bathroom at the beach is ver far.that’s my only complaint
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