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Welcome to
Fairmont Mayakoba

Welcome to the official website of Fairmont Mayakoba!


Become a Member of ALL - Accor Live Limitless and book your stay through our website to enjoy special benefits: 

  • 10% OFF on your hotel rate
  • 10% OFF in Food and Beverage (applicable to Hotel Restaurants, Bars, Beach, Pools & In Room Dining)
  • 50% OFF on SPA Massages from 9 am to 3 pm
  • Special Amenity upon arrival 

#FairmontMoments #FairmontEats #MeetMeInMayakoba

The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.

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Please help us to prevent the spread of COVID-19; face masks' usage is mandatory in public areas; Lobby, Fitness Center, Kids Club, and Willow Stream Spa. Not required at the beach, pool and open spaces but social distancing is part of the protocols.  


With the majority of our accommodation set back from the sea and an exclusive collection of exquisite seaside suites – so as to be more environmentally sound – Fairmont Mayakoba’s 401 guest rooms (including 34 suites) lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, while some private suites stretch out to a pristine white beach.

Map & Information

Check-in 3:00 PM -
Check-out 12:00 PM .
  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental -

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) -

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • We have bundled together our most popular amenities and activities under one resort experience fee of USD 25 per adult (ages 18+), per night plus tax. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences:

    $20 Credit to Hix Bar & Lobby Lounge per room per stay*
    $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay*
    $40 spa treatments credit per room per stay*
    Complimentary high-speed internet
    Complimentary Valet Parking
    24/7 on-property transportation via chauffeured golf carts
    Guided catamaran tour
    Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys*
    Beach volleyball, Beach games, and competitions
    Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
    On-property birdwatching boat tour*
    Use of bicycles throughout the resort
    Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts*

    *Some services are subject to schedule.
    *Some restrictions may apply

    Download our Special Activities Brochure
    *Some Activities are subject to change.

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy


    1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments
    2. Capture unique moments with the on-property birdwatching boat tours
    3. Ride a bike throughout the resort with your family
    4. Join to the Coral Reef Reforestation snorkeling activity
    5. Try our delicious chocolate chip ice cream cookie sandwich available at Brisas Restaurant
    6. Start your day with Yoga at the Beach
    7. Ask for a Habanero Margarita at Hix - Bar, Lounge & Terrace
    8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot
    9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop
    10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMoments

    Download our Resort Map
  • Enjoy your family vacations with the amenities that our resort offers you.

    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhog
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink


  • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

    Download our meeting brochure

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
  • AV Equipment
  • The beauty salon at Willow Stream Spa
  • Bellman | Uniformed Services
  • Business Center
  • Car Rental
  • Babysitting Services
  • The Discovery Club & Adventure Camp
  • Shopping at Fairmont Mayakoba
  • Concierge Services at Fairmont Mayakoba


Make the most of this world-class destination with one of Fairmont Mayakoba’s special Riviera Maya resort deals and vacation packages. Explore the latest offers and options below, then make your Riviera Maya hotel reservations online in minutes with our best rate guarantee.

Best of Two

Don't settle for less when you can have it all! Play golf in Riviera Maya PGA El Camaleón course and get pampered at our world-class Willow Stream spa, the choice is yours!

Willow Stream Spa

In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy.


Where discovery Comes Naturally


The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.

Hotel Reviews

Special moments are meant to be shared.

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Sustainable Responsibility

  • Awarded to hotels that benefit local communities, ecosystems and wildlife.
  • "Melipona" bees produce a type of honey that's known for its medicinal purposes.
  • Fairmont Mayakoba cultivates precious acropora parmalat to be integrated into the Mesoamerican Reef.
  • Our water management program is an integral part of our comprehensive sustainability program.
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