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Welcome to
Fairmont Mayakoba

Welcome to the official website of Fairmont Mayakoba!

We are thrilled to share that our highly anticipated hotel refurbishment begun on Feb. 20, 2021, with the expected completion on Sep. 15, 2022. To minimize the impact, we worked on strategic planning to close some sections of our 98.8 acres on specific dates. To care for you is our top priority, and we know that despite our efforts to make your stay the most memorable experience. We want to offer our sincere thanks for your patience and support.

Click to learn more about the refurbishment.

If you have questions related to your upcoming stay, please contact us at myk.reservations@fairmont.com or call us at 1-800-540-6088

For renovation questions, please email us at Mayakoba.marketing@fairmont.com

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Please help us to prevent the spread of COVID-19; face masks' usage is mandatory in public areas; Lobby, Fitness Center, Kids Club, and Willow Stream Spa. Not required at the beach, pool and open spaces but social distancing is part of the protocols.  

Accommodation

With the majority of our accommodation set back from the sea and an exclusive collection of exquisite seaside suites – so as to be more environmentally sound – Fairmont Mayakoba’s 401 guest rooms (including 34 suites) lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, while some private suites stretch out to a pristine white beach.
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Map & Information

Check-in 3:00 PM -
Check-out 12:00 PM .
Hotel map location
Carretera Federal Cancun-Playa del Carmen Km 298. Solidaridad. Quintana Roo. Mexico, 77710.

  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) - www.maritur.com

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • We have bundled together our most popular amenities and activities under one resort experience fee of USD 25 per adult (ages 18+), per night plus tax. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences:

    $20 Credit to Hix Bar & Lobby Lounge per room per stay*
    $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay*
    $40 spa treatments credit per room per stay*
    Complimentary high-speed internet
    Complimentary Valet Parking
    24/7 on-property transportation via chauffeured golf carts
    Guided catamaran tour
    Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys*
    Beach volleyball, Beach games, and competitions
    Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
    On-property birdwatching boat tour*
    Use of bicycles throughout the resort
    Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts*

    *Some services are subject to schedule.
    *Some restrictions may apply

    Download our Special Activities Brochure
    *Some Activities are subject to change.

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy
  •  TOP TEN EXPERIENCES

    1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments
    2. Capture unique moments with the on-property birdwatching boat tours
    3. Ride a bike throughout the resort with your family
    4. Join to the Coral Reef Reforestation snorkeling activity
    5. Try our delicious chocolate chip ice cream cookie sandwich available at Brisas Restaurant
    6. Start your day with Yoga at the Beach
    7. Ask for a Habanero Margarita at Hix - Bar, Lounge & Terrace
    8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot
    9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop
    10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMoments

    Download our Resort Map

  • Enjoy your family vacations with the amenities that our resort offers you.

    Restaurants:
    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Cradle
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhog
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink

     

  • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

    Download our meeting brochure

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
  • AV Equipment
  • The beauty salon at Willow Stream Spa
  • Bellman | Uniformed Services
  • Business Center
  • Car Rental
  • Babysitting Services
  • The Discovery Club & Adventure Camp
  • Shopping at Fairmont Mayakoba
  • Concierge Services at Fairmont Mayakoba

Offers

Make the most of this world-class destination with one of Fairmont Mayakoba’s special Riviera Maya resort deals and vacation packages. Explore the latest offers and options below, then make your Riviera Maya hotel reservations online in minutes with our best rate guarantee.
Food & Drink

Up To 20% Off With All Inclusive Package

Fairmont Mayakoba
Offering value and convenience, with this inclusive package you will dive into your next culinary adventure. Experience our award-winning restaurants and indulge on creative cuisine with delectable menus curated by our chefs, all on an unlimited basis.
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Golf

Unlimited Golf Getaway Offer

Fairmont Mayakoba
Discover our PGA golf course designed by the legendary and world-renowned Australian golfer Greg Norman
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Take Your Time

Take Your Time

Fairmont Mayakoba
Take your time, enjoy the beauty of nature, wildlife and first-class service at Fairmont Mayakoba, and save up to 20% off in your upcoming stay.
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Spa

The Best Wellness Retreat

Fairmont Mayakoba
At Fairmont Mayakoba, we know the impact that nature gives on our daily lives,
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Pack for a Purpose

Pack for a Purpose with 30% Off

Fairmont Mayakoba
When traveling to our resort you can give back and help create smiles for disadvantaged local children or promote a culture of non-violence towards animals. We invite you to Pack for a Purpose by bringing an item that will be donated to local community centers.
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Get Real – Experience it ALL

Get Real – Experience it ALL

Fairmont Mayakoba
Once you’re ready to experience everything the real world has to offer again, make the most of it with up to 20% off your stay.
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Best of Two

Don't settle for less when you can have it all! Play golf in Riviera Maya PGA El Camaleón course and get pampered at our world-class Willow Stream spa, the choice is yours!
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El Camaleón
Like the chameleon from which it takes its name, the over 7,000 yards course designed by golf great Greg Norman. Home of PGA Mayakoba Golf Classic.
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Willow Stream Spa

In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy.

 

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Spa Willow Stream

Enjoy an invigorating massage under the leafy canopy of our private treatment rooms, overlooking the treetops of the mangrove forest.

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Where discovery Comes Naturally

Destination

The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.

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Events

One With Nature
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Event
Memorable Meetings
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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Event
Weddings
When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
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Event
Social Events
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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Hotel Reviews

Special moments are meant to be shared.
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Sustainable Responsibility

  • Awarded to hotels that benefit local communities, ecosystems and wildlife.
  • "Melipona" bees produce a type of honey that's known for its medicinal purposes.
  • Fairmont Mayakoba cultivates precious acropora parmalat to be integrated into the Mesoamerican Reef.
  • Our water management program is an integral part of our comprehensive sustainability program.
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