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Welcome to
Fairmont The Norfolk

A beloved landmark dating back to 1904, Fairmont The Norfolk has played a pivotal role in Kenya’s historical legacy notably as the town and later the modern city of Nairobi grew around the property. A hidden gem with alluring old-world charm and elegant contemporary design, Fairmont The Norfolk offers guests a sophisticated retreat in the city with easy access to key business districts of Gigiri, Westlands and Upperhill in addition to leisure hubs and the bourgeoning Nairobi art scene.

Accommodation

Whether passing through Nairobi Kenya for business, or at the start or end of a Kenyan safari adventure, Fairmont The Norfolk is a peaceful haven for all guests in our Nairobi luxury accomodations.

Deluxe Courtyard

Guest Room

377 sq.ft. / 35 sq.m

One King, One Queen or Two Twin Beds

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Fairmont Room

Guest Room

280 sq.ft. to 323 sq.ft. / 26 sq.m to 30 sq.m

One King, One Queen, or Two Twin Beds

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Deluxe Veranda

Guest Room

377 sq.ft. / 35 sq.m

One King, One Queen, or Two Twin Beds

CHECK AVAILABILITY

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Information

Check-in 12:00 p.m. -
Check-out 10:00 a.m.

Hotel map location
P. O. Box 40064, Harry Thuki Road, Nairobi, Kenya, 00100
  • The closest airports to Fairmont The Norfolk are Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL). Jomo Kenyatta International Airport, Nairobi's primary airport, is located 20 kms away from Fairmont The Norfolk. Wilson Airport is located 15 km from the hotel.

    Fairmont The Norfolk is situated only 3 km from the heart of the city centre, 5 km from the Nairobi Railway Station, 3 km from the main convention center and trade fair grounds.

Guest Services

Since opening its doors in 1904, Fairmont The Norfolk; a secluded gem in the heart of Nairobi has remained a celebrated Kenyan landmark with 27 luxurious suites and 143 rooms set around tranquil tropical gardens, a modern health club and unique dining facilities.
  • Baby sitting
  • Concierge
  • High Speed Internet
  • Laundry Services
  • Wheelchair Accessibility
  • Currency Exchange
  • Gift Shop
  • Bell Staff

Spa at Fairmont The Norfolk

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Pambo Spa

A revitalizing spa retreat in the heart of Nairobi.

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Find your perfect activities

Hotel Activities

Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Restaurants

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Events

We offer several meeting and event venues—and a dedicated conference and catering team.

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Weddings

Event

Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.

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Hotel Reviews

Hotel reviews

4.7/5

474 reviews

Unknown

Reviewed 2022-11-23

6 star service

Michelle N.

Reviewed 2022-11-22

Excellent service from exceptional staff!

My US-based team and I had a wonderful week-long stay at the recently reopened Fairmont Norfolk hotel. The service was impeccable from the initial inquiry and booking to the speedy Check-in upon arrival and the great service we received! I would like to commend Anne Gitiiya in Reservations, Jackton in Concierge, Sidney at the Restaurant, Cornelius and Margaret at the Reception, Aisha in Housekeeping as well as Elijah and Joseph for going over and beyond to make sure we had an awesome stay. The hotel's facilities are one thing, but with warm, caring, helpful, and sincere staff, the team at Norfolk will ensure that your stay in Nairobi is memorable! I will certainly be back!

Unknown

Reviewed 2022-11-20

Great staff and lovely hotel

Only stayed two nights but the hotel was lovely, nice choice at breakfast and a nice bar

Fee W. A.

Reviewed 2022-11-10

As anticipated

In preparation for Masi safaris

Judith

Reviewed 2022-11-08

Fabulous wonderful hotel! Great friendly accommodating staff Delicious food

Allan B.

Reviewed 2022-10-18

Beautiful Hotel

Stayed here for one night passing through Nairobi. Wanted to experience the hotel as it has a long history. The style of the hotel is beautiful, beautiful gardens / courtyard, excellent service and lovely rooms.

Dave W.

Reviewed 2022-10-15

FANTASTIC STAFF!

What a wonderful group of men and women- remarkable at every touch point!

Loretta

Reviewed 2022-10-12

Rooms were comfortable and clean. Staff friendly and helpful.

The hotel was beautiful. The room was clean and comfortable. The staff was friendly and helpful. I enjoyed my stay.

Henrik

Reviewed 2022-10-12

Quiet zone in busy Nairobi

Excellent service, but food and rooms etc was more 4 than five star.

Gerrit

Reviewed 2022-10-04

Beautiful location, unfortunalety our stay was only short.

We only arrived very late and had to leave early already. But the hotel is beautiful, the breakfast was very good and we enjoyed our stay.

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Sustainable Responsibility

  • Energy management systems
  • Banned used of plastic bags and recycling of used plastics
  • Donating used oil to Nairobi biodiesel organization
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