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Active slide: slide number 01
Guest Room
377 sq.ft. / 35 sq.m
One King, One Queen or Two Twin Beds
280 sq.ft. to 323 sq.ft. / 26 sq.m to 30 sq.m
One King, One Queen, or Two Twin Beds
01
Check-in 12:00 p.m. - Check-out 10:00 a.m.
A revitalizing spa retreat in the heart of Nairobi.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
Event
Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.
Total number of slides:
4.7/5
Reviewed 2022-09-29
I love the new look and upholstery. The hotel feels rejuvenated
Its a great hotel with amazing breakfast. However please clean the air vents for the aircon, and your curtains in the rooms need a update.
The room was nice and comfortable and all of the meals were well prepared with a lot of great variety.
Reviewed 2022-09-27
Fantastic welcome by the one and only Cornelius Lugonzo, who is an absolute asset to the company. I hope he soon is promoted to Front Office Manager. Exceptional service provided by the following individuals: * At LDT: Liz, Pauline, Lydia, Joseph, Janet, Jane and Ruth * At Cin Cin: Margaret * Room service: Kennedy * Concierge: Jacob, Chris and Sydney
It was a beautiful facility even though we were there just overnight. We enjoyed the nostalgic feel of the hotel. The food was excellent at the restaurant.
Reviewed 2022-09-24
The service is very high. Your staff is professional
We only stayed for one night on our way to Amboseli. The room was nice and clean; the grounds were immiculate and beautiful; and the breakfast was out of this world! We loved it! The tiny rhino on our pillows was a very nice touch!
Reviewed 2022-09-22
Hotel was of excellent standard unfortunately I didn’t think service at buffet dinner matched food not replenished unless asked then had to wait over 5mins for some and 15 mins for desert rice also table dirty dishes not removed when we had finished a course
Everyone was so nice and accommodating. Wonderful staff at the hotel. We were disappointed that the nice restaurant was closed though.
I stayed one night and the quality of the service was 12/10. Everyone was incredible and went above and beyond. I stayed another night later that week and the service was just adequate. Mixed feelings about the lack of inconsistency.
10
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