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Active slide: slide number 01
Guest Room
280 sq.ft. to 323 sq.ft. / 26 sq.m to 30 sq.m
One King, One Queen, or Two Twin Beds
377 sq.ft. / 35 sq.m
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Check-in 12:00 p.m. - Check-out 10:00 a.m.
A revitalizing spa retreat in the heart of Nairobi.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.
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10 well-appointed meeting spaces of various sizes including an elegant ballroom to host meetings, conferences, launch of a product...
Our experienced team will help to orchestrate a seamless and memorable experience to start your lives together.
Total number of slides:
4.7/5
Reviewed 2023-03-17
very peaceful
Reviewed 2023-03-16
I believe my stay would not have been the same if it wasn't for some specific people. Let me start with Patricia. She was amazing! Very careful, attentive and cordial. Williams - he made sure he prepared the best vegetarian meals possible for me and my family. Samuel - he left our room spotless clean and left us some beautiful rhinos that made my children feel so appreciated, welcome and happy to be there. Angela at reception was a sweetheart, she always greated me with a smile and great disposition to help. Joseph - so dynamic, so full of life, big smile and always helpful... And the list goes on and on... every interaction was special as the staff is just amazing!
Reviewed 2023-03-15
Reviewed 2023-03-14
We stayed at the Norfolk for 3 nights before heading off to safari. The hotel is very well located and has a real sense of history. The facilities are excellent as was the restaurant and other dining facilities. However, it is the staff that really make the Norfolk stand out as a place to visit. Every single person to whom we spoke was charming, knowledgable, and really friendly; exceptionally nice people all round.
Reviewed 2023-03-13
Stayed only for one night here but very happy with the service.. The staff are very courteous and warm; rooms are extremely spacious !!
Reviewed 2023-03-11
As a world traveler I can say the customer service at Fairmont at the Norfolk ranks with the best I’ve experienced. Patricia at the breakfast area is one person that stands out as someone who has a laser focus on making sure everyone is satisfied. We felt that she tended to our every needs and made sure we left feeling great. Thank you for an amazing experience.
Was very nice , good room, good food, main restaurant was closed for renovations, walked down the street for a great meal.
Reviewed 2023-03-09
The property is dated, the mosquitoes are a problem, the food was good, the staff was warm and friendly, the check-in procedure was painful.
Reviewed 2023-03-08
Old room, dirty bathroom, check in took forever. Toiletries were very visibly used and opened. YUCK! Could not sleep all night because of swarms of mosquitos. Mosquitos EVERYWHERE. Barb wire around the pool, also no service at the pool at ALL. Would never return, such a disappointment.
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