Welcome to
Fairmont The Norfolk

A beloved landmark dating back to 1904, Fairmont The Norfolk has played a pivotal role in Kenyan history as the town and later the modern city of Nairobi grew up around it. Today, it offers guests a sophisticated retreat blending old-world charm and elegant contemporary design near Nairobi National Museum and The Maasai Market. Our luxury rooms and suites overlook tranquil tropical gardens, while dining experiences range from lavish breakfasts at the iconic Lord Delamere Terrace to African tapas and cocktails at society favorite, Cin Cin Bar.

Accommodation

Whether passing through on business or at the start of a Kenyan safari adventure, our 5-star hotel in Nairobi is a peaceful haven for discerning travellers. Set amid lush tropical gardens, our 108 rooms and 17 suites are rendered in tones of chocolate, cream and caramel, with African-inspired fabric and artworks. Standard amenities include premium bath products, while upgraded rooms offer the luxury of a private, furnished terrace. Suites combine a separate living area with touches of colonial grandeur.

Deluxe room

Guest Room

35 sq.m / 377 sq.ft.

Its luxuriously furnished, giving it a spacious and inviting atmosphere. It features a lavish king or twin beds, coffee  lounge table, in-room business facilities, internet service and a digital safe. The room fashions a private 3 or 4 piece, en-suite marble bathroom.

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Deluxe Courtyard

Guest Room

35 sq.m / 377 sq.ft.

One King, One Queen or Two Twin Beds

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Fairmont Room

Guest Room

30 sq.m / 323 sq.ft.

One King, One Queen, or Two Twin Beds

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Deluxe Veranda

Guest Room

35 sq.m / 377 sq.ft.

One King, One Queen, or Two Twin Beds

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Information

Check-in 12:00 p.m. -
Check-out 10:00 a.m.

Hotel map location
P. O. Box 40064, Harry Thuki Road, Nairobi, Kenya, 00100

  • The closest airports to Fairmont The Norfolk are Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL). Jomo Kenyatta International Airport, Nairobi's primary airport, is located 20 kms away from Fairmont The Norfolk. Wilson Airport is located 15 km from the hotel.

    We provide a service of taxi from both airports to Fairmont the Norfolk for $ 55 one way.

    Fairmont The Norfolk is situated only 3 km from the heart of the city centre, 5 km from the Nairobi Railway Station, 3 km from the main convention center and trade fair grounds.

     

Guest Services

Since opening its doors in 1904, Fairmont The Norfolk; a secluded gem in the heart of Nairobi has remained a celebrated Kenyan landmark with 17 luxurious suites and 108 rooms set around tranquil tropical gardens, a modern health club with an heated pool and unique dining facilities.
  • Baby sitting
  • Concierge
  • High Speed Internet
  • Laundry Services
  • Wheelchair Accessibility
  • Currency Exchange
  • Enanai boutique
  • Bell Staff

Spa at Fairmont The Norfolk

Pambo Spa is a sanctuary located at the heart of the hotel and far removed from the frenetic energy of the city outside. Expect organic, earthy tones and luxurious finishes, with separate facilities for men and women – from the changing rooms to the showers, steam bath and sauna. Settle into one of our private treatment rooms for an indulgent, infinitely soothing spa experience at the hands of one of our caring therapists. From healing massages to age-defying facials and restorative body wraps, your vacation starts here.

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Pambo Spa

A revitalizing spa retreat in the heart of Nairobi.

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Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Events

Fairmont The Norfolk is a Kenyan landmark steeped in heritage and sophistication. It’s also one of the best business hotels in Nairobi, with six elegant venues capable of hosting everything from board meetings for six to lectures for up to 100. We also offer a choice of wedding packages, whether you’re planning a cocktail reception or a gourmet dinner and dancing. Our breathtaking, 220-capacity ballroom is the most romantic venue in town – while gorgeous tropical gardens and a vintage car collection offer unrivaled opportunities for wedding photography.

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Weddings

Event

Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.

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Meetings

Event

10 well-appointed meeting spaces of various sizes including an elegant ballroom to host meetings, conferences, launch of a product...

 

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Honeymoon

Event

Our experienced team will help to orchestrate a seamless and memorable experience to start your lives together.

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Hotel Reviews

Hotel reviews

4.6/5

rating 4.6
1272 reviews

Mk

Reviewed 2023-11-26

rating 5

Terrific hotel, perfect service, delicous food, lovely spa

Ashwin R.

Reviewed 2023-11-25

rating 0.5

You charged me twice for my stay

You charged me twice for my stay. I was charged online when I booked the reservation, then you made me pay in person while saying I never paid online. I checked my bank statement later and I saw I was charged for my stay twice. Completely dishonest and they won't respond to my emails asking for a refund.

Nancy G.

Reviewed 2023-11-24

rating 5

Mrs Nancy G.

When I asked for help with room, someone was there quickly to my reply.

Sam S.

Reviewed 2023-11-23

rating 1.5

Shabby hotel with great staff

The staff is amazing, the landscaping is lovely, but the rooms seem years past an update. Stained and worn carpets, broken vase, shower door that doesn’t close, shower house spraying water out the side, broken vase, dead centipede… This is not the standard I usually expect at a Fairmont

Cheryl W. L. T. A. -. D. T.

Reviewed 2023-11-23

rating 5

LOVE the Norfolk!

I booked my group with Micato Safaris and this was a great way to begin our adventure!

M.

Reviewed 2023-11-22

rating 4.5

Peaceful stay

Professional and friendly staff. Clean and quiet rooms.

Sandra K.

Reviewed 2023-11-20

rating 5

Lovely old hotel

I loved this hotel. Everyone was pleasant and helpful without being patronizing. The building itself was brought into the 21st century without losing the character of earlier times.

Lee W.

Reviewed 2023-11-17

rating 5

Excellant staff

The staff were perfect and was always happy to help

Clive J.

Reviewed 2023-11-17

rating 4.5

The only place to stay in Nairobi!

This was a winning gift from Kia UK, and they did us proud in finding this wonderful hotel in Nairobi. Great food and welcome, and the pool was lovely and warm for a November swim.

Berit P.

Reviewed 2023-11-16

rating 5

Very good but short stay.

We just had 1 night before our flight next morning, but our experience with dinner , overnight and "take-away" breakfast all was very fine. We recommend this hotel with it´s charm and friendly staff.

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Stay up to date on the Fairmont The Norfolk

Sustainable Responsibility

  • Energy management systems
  • Banned used of plastic bags and recycling of used plastics
  • Donating used oil to Nairobi biodiesel organization
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