Welcome to
Fairmont The Palm

Claire M.

Reviewed 2023-12-03

Great stay

Overall we had a fantastic stay at The Fairmont. Everyone was extremely helpful & efficient. Such a nice gesture was breakfast delivered to our room as we had an early departure.

Nitin S.

Reviewed 2023-12-03

Great view

Everything was good except the wait during the checkin. But that was also completely comfortable as we got some juice n was offered a place to rest while everything was getting ready

Unknown

Reviewed 2023-12-03

Expensive stay thanks to COP28

Parviz at checkin was helpful as the room I made reservation for was not available - and it was after midnight. Rooms at seaside do not any more offer what they used to ( quiet nice view) - now there are beach clubs etc with loud music etc and buildings, towers, more to come!? I finally hot a hood room The day after and the 3rd change of the room. I paid too much money for these nights, thanks to the high, not realljustified prices ...have stayed in this hotel since years, never paid so much ,,( anywhere!).

Ammar

Reviewed 2023-12-03

Good Stay

Well,,, the staff seem to be very polite, the hotel is in a very good location close to everything, howver, only two remarks, but not deal breakers. 1-The furniture are a bit consumed 2-internet speed is slow

Unknown

Reviewed 2023-12-03

Music booming til 2:30 am

Loved the hotel hated the constant blaring of techno music on the beach corridor. The closed windows still could not stop the noice. Not sure there’s anything you can do about it . Possibly a curfew on the music.

Vinay S.

Reviewed 2023-12-03

Not a great experience and did not meet the standard of a fairmont

- Poor service at the front desk….. Allocated a room on level 1, even though I am a Diamond member. - Sub par guest service in the room…. Room cleaning not done till 2pm…. Had to make repeated request for items such a tea bags and it took on avg about 45mins to get anything send to the room. - room did not have enough lighting for night - very noisy because it was just opposite the kids pool

Nicholas H.

Reviewed 2023-12-02

I just keep coming back. Love it

Once again Fairmont have pulled it out the bag. From being greeted by Samanta at the front desk to check us in to Ashraf looking after us each day around the beautiful pool. I could name a 100 staff members that make the stay so enjoyable.

Paul H.

Reviewed 2023-12-02

Too much noise whilst attempting to relax on the very small beach, contributed to, principally, by surrounding beach bars

This was my wife's and my second visit to Fairmont On The Palm but I am afraid it will be our last. We do so love the hotel, it's location on The Palm, it's food offerings and the top quality levels of customer service. HOWEVER, one is consistently being bombarded by just too much noise from external sources. During the day, whilst trying to relax on the beach, one is constantly being 'attacked' by loud music from the beach club bar next door which started mid-morning and went on until the very early hours of the following morning. As this wasn't enough, the ongoing construction to the other side of the beach, which started early evening and continued right through the night, kept both myself and my wife awake for the large part of every single night until, at last, we were moved room.

Unknown

Reviewed 2023-12-02

Great stay

We stayed for a week and really enjoyed our time. The hotel was very nice and the rooms were very clean. The room had coffee in the room and water was stocked everyday. The breakfast buffet had many choices and was wonderful. Exceeded our expectations. Most of all the staff were so nice and attentive. I highly recommend!

Unknown

Reviewed 2023-12-02

Bad smell for from the bed Long process check in and check out, especially for get the luggage The bed sheets were torn