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Our team’s mission is to make you feel at home and we will ensure everything runs smoothly from your arrival to your departure.
Thanks to our resort experience fee, enjoy numerous activities at Fairmont Le Manoir Richelieu! For only $ 25 per room and per day, discover a wide range activities for all, kids, family, friends or colleagues. At Fairmont Le Manoir Richelieu we know how to make memorable stays for everyone!For hours of operation, please check our FAQ.
This hotel has accessible rooms and assistive devices.
Guest Room
200 sq.ft. to 220 sq.ft. / 19 sq.m to 20 sq.m
Overlooking the Manor grounds
200 sq.ft. to 225 sq.ft. / 19 sq.m to 21 sq.m
Astonishing view on Saint-Lawrence River
250 sq.ft. to 290 sq.ft. / 23 sq.m to 27 sq.m
Amazing Saint-Lawrence River view
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Check-in 4:00 pm - Check-out 11:00 am .
The Aéroport Jean Lesage (Québec City airport) is located approximately 120 minutes west of Fairmont Le Manoir Richelieu. - Most major Canadian and American airline companies fly into Jean Lesage International Airport - There is no shuttle service - guests can either take a taxi, limousine, or bus or they can rent a car. - Telephone: (418) 640-2760 The Aéroport de Charlevoix is a private airport approximately 15 minutes from Fairmont Le Manoir Richelieu, located at Saint-Irénée. It primarily services private and charter flights. - The airport is operational only during the summer. - The Aéroport de Charlevoix offers charter flights from Montreal - Telephone: (418) 452-3417
A unique Quebec golf experience!
Discover
Take a fresh start of the day!
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From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Fairmont Le Manoir Richelieu, a dream location for your outstanding wedding in Charlevoix, Quebec.
Fairmont Le Manoir Richelieu, is the perfect location for every kind of events in Charlevoix!
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4.3/5
Reviewed 2022-08-04
Friendly service but major problems with housekeeping. Food was good but if you are going to increase the price of your dishes, you need to increase the quality. All dishes were good but you can get a better clubhouse sandwich in most local diners.
We found the overall experience to be quite expensive for a one night visit. With room, taxes, supper and a very small pre-dinner snack it was more than $500. Supper was acceptable but my wife found her fish dinner to be quite bland - needs work. The room and bed were comfortable but the shower didn't work. When I reported this the response from Juliette was basically "try harder". I'm 6 feet tall and weigh 200 lbs - if I tried any harder I would have ripped the tap out of the wall. Lubrication might help. Also the exhaust fan looks like it hadn't been cleaned in 20 years - a fire hazard. The resort fee was unexpected and annoying Even though I had "checked in" on line we still had to wait in line to check in with a clerk, whose English could be improved
The location, view, buildings and grounds are wonderful. However, the experience we had at the hotel was not what you would expect for the price one pays at a well known resort. The drinks were expensive and the dinner menus were not particularly interesting as compared to what was available at several of the better local restaurants. It was difficult to find out information as to what was going on in the hotel: limited information provided on check-in, brochure provided later after requesting what was happening, and website not particularly helpful.
We would definitely return!
The check-in staff are very friendly and helpful. The hotel service was very good and the facility very nice, clean and well maintained. We appreciated the pools a lot. A few issues during our stay: - the coffee machine in the room was not working - one of the phones (fixed phone) in the room was not working - the second phone (black wireless appareil) was not clean; had white scale all over so I was not comfortable using it - but it was cleaned the second day - it was not possible to order drinks or food at the pool until after 2:30pm, which was very constraining (one had to make the trip out to get beverages or food) - we had a very negative experience at the restaurant Bellerive on the second night. Our reservation was at 7:30pm but we did not get our food until 9:20pm; no one was up for eating at that point. We spoke to the manager at that time (Ms. Louise Botella) who was nice and apologetic but did not offer any measure to address the situation. She waived the hot drinks fees (and one of the drinks came wrong!) but we paid more than 300$ (we were a party of 6) for food that we did not eat nor enjoy. We were all disappointed with this experience especially that it happened the last night before we left. It would have been a nice gesture if at least 50% of the bill was taken out to compensate for this experience.
Deluxe room was amazing with great view, food was perfect with sweet staff, spa was very relaxing, in short, perfect 3 days stay!
Appreciating we booked a summer special - being a transplant patient I had hoped it would be possible to navigate the property without concern. Our room was in the 600 section so it included a transfer onto a very small elevator which was often packed - with intoxicated wedding guest unfortunately. The foyer had empty liquor bottles and glasses on surfaces - still early in the evening. The room had two lamps that didn’t work and material under the box spring torn and hanging. The casual restaurant was only OK. Outside was lovely but the food was average for the price. We have stayed in Montreal, Quebec and Ottawa before Richelieu so expectations were higher. Beautiful property and scenery but the race for parking - competing with casino guest- was not pleasant.
Excellent stay Excellent staff Parking accommodations are a real issue and truly incompatible with the hotel standing
A holiday within a family holiday in Quebec
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