FAQ

FAQ

FAIRMONT LE MANOIR RICHELIEU – Winter 2020/2021

We are excited to welcome you to Fairmont Le Manoir Richelieu. As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit ALLSafeandWell.com.

In compliance with the most recent Quebec Government health measures applicable until February 8th, we have adjusted our services as follows:


List of services and activities currently available (subject to change):

RESTAURANTS
In-Room Dining :  Available daily from 7:00 a.m. to 9:00 p.m.
Online take-out Menu : Available daily from 7:00 a.m. to 7:30 p.m. (pick up order at front desk)
Take-out Menu express : Available daily 24 hrs (at front desk)

Days and hours of operation may be subject to change.

Please note that our restaurants Le Saint-Laurent, Le Bellerive as well as our bar La Brise will be closed until further notice. Please note that all the restaurants in town are also closed and only take out or delivery options are allowed.

LE MARCHÉ D'HIVER DU MANOIR

Le Marché d'Hiver du Manoir on our Bellerive Terrace will be back on operation as of Saturday February 13th, from 4:00 p.m. - 8:30 p.m., and then every Sathurday until March 20th.* Schedule subjet to change.


MOMENT SPA
Moment Spa at Fairmont Le Manoir Richelieu will be closed until February 8th. For more information on the packages and treatments or for reservations, visit Moment Spa at Fairmont Le Manoir Richelieu or contact us at 418 202-0722.


VIA FERRATA La Charlevoix (in collaboration with Projet Vertical)
For information or for reservations, visit Projet Vertical - Fairmont Le Manoir Richelieu – Winter or call 418-997-8368.

CASINO DE CHARLEVOIX
The Casino de Charlevoix is closed until further notice. For more information, visit Casino de Charlevoix.

WELLNESS CENTER AND POOLS
Outdoor pool, sports rental equipment counter (on demand).
Open daily from 7 a.m. to 7:30 p.m.
Rental counter (on demand).
Please note our indoor pool as well as outdoor and indoor whirlpools, steam bath, exercise room and arcade section are closed until further notice.

OUTDOOR ACTIVITIES ON-SITE – in compliance with sanitary measures/restrictions may 

Snowmobiling / ice fishing / snowshoeing / hockey rink and oval ice ring / skates, hockey sticks and pucks available for rental / tubing/ giant snow volleyball / snowmobile carriage ride and much more!


ACTIVITIES IN HOTEL PROXIMITY/REGION
Le Mont Grands-Fonds : downhill skiing, cross-country skiing, snowshoeing
Le Massif de Charlevoix : downhill skiing, luge
 Les Sources Joyeuses: Le Chenil du Sportif , La Reine et le Millionnaire dogsledding
Parc des Grands-Jardins (SÉPAQ) : cross-country skiing, snowshoeing
Parc des Hautes Gorges (SÉPAQ) : cross-country skiing, snowshoeing, fatbike, ice climbing, the ‘’Ice Valley’’
Katabatik Aventures : winter kayak
Héli-Charlevoix helicopter tours
Route des saveurs guided visits with zofaexcursions.com
Musée de Charlevoix
Village de Baie St-Paul
Isles-aux-Coudres
Port-au-Persil
Tourisme Charlevoix

OTHER SERVICES
Boutique des Vergers Pedneault Closed until February 8th (on-line orders only)
Boutique La Découverte Closed until February 8th

Visit our website www.fairmont.com/richelieu-charlevoix regularly for up-to-date information on our services and activities.