FAQ

FAQ

FAIRMONT LE MANOIR RICHELIEU – Winter 2022

We are excited to welcome you to Fairmont Le Manoir Richelieu. As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit ALLSafeandWell.com.

In compliance with the most recent Quebec Government health measures and further to the vaccination passport, we have adjusted our services as follows:

List of services and activities currently available (subject to change), click here:  


RESTAURANTS

  • In-Room Dining available daily from 7:00 am to 10:00 pm. 
  • Take-out kiosk available on Friday from 5:00 p.m. to 10:00 p.m., Saturday from 7:00 a.m. to 10:00 p.m. and Sunday from 7:00 a.m. to 3:00 p.m.
  • Online Take-out Menu available daily from 9:00 am to 7:00 pm.
  • Take-out express Menu available daily 24 hours (at front desk). 

    Closed : Restaurant Le Bellerive, Restaurant Le Saint-Laurent and Bar La Brise.

    Days and hours of operation are subject to change. 

MOMENT SPA

For more information or reservations, visit Moment Spa at Fairmont Le Manoir Richelieu or contact us at 418 202-0722.

VIA FERRATA La Charlevoix (in collaboration with Projet Vertical)

For information or for reservations, visit Projet Vertical - Fairmont Le Manoir Richelieu – Winter or call 418-997-8368. 

LE MARCHÉ D'HIVER DU MANOIR

Le Marché d’Hiver du Manoir on our promenade is back for a second edition ! Open from February 26th to March 5th, 2022 from 3:00 p.m. to 7:00 p.m. *Schedule subject to change.

SNOWMOBILE

For information and reservations, visit Centre d’Expérience Nord Expé.

CASINO DE CHARLEVOIX

The Casino de Charlevoix is closed until further notice. For more information, visit Casino de Charlevoix.

WELLNESS CENTER AND POOLS

Outdoor pool*: Open from 7:00 a.m. to 10:00 p.m.
Indoor pool : Open from 7:00 a.m. to 10:00 p.m. – (one family bubble).
Rental counter for sports equipment: Open from 7:00 a.m. to 9:00 p.m.

Due to current health standards, outdoor and indoor swimming pool capacity restrictions are in place. Please note that wearing a mask is compulsory when moving around.

Please note that indoor and outdoor hot tubs, steam bath, arcade room, exercise room, games room will be closed until further notice.

* The outdoor swimming pool remains available to everyone.

OUTDOOR ACTIVITIES ON-SITE – in compliance with sanitary measures/restrictions may apply

Snowmobiling / ice fishing / snowshoeing / hockey rink and oval ice ring / skates, hockey sticks and pucks available for rental / tubing / giant snow volleyball  / snowmobile carriage ride / Sentiers Ludiques and much more!

ACTIVITIES IN HOTEL PROXIMITY/REGION – contact our concierge team for informations and reservations

Le Mont Grands-Fonds : downhill skiing, cross-country skiing, snowshoeing
Le Massif de Charlevoix : downhill skiing, luge
Les Sources Joyeuses : cross-country skiing, snowshoeing, skating
Le Chenil du Sportif, La Reine et le Millionnaire, Descente Malbaie : dogsledding
Parc des Grands-Jardins (SÉPAQ) : cross-country skiing, snowshoeing
Parc des Hautes Gorges (SÉPAQ): cross-country skiing, snowshoeing, fatbike, ice climbing, the ‘’Ice Valley’’
Katabatik Aventures : winter kayak Grande Traversée : canoe on ice
Les Écuries Entre Monts et Marées : winter horseback ride
Héli-Charlevoix helicopter tours
Route des saveurs guided visits with zofaexcursions.com
Musée de Charlevoix
Village de Baie St-Paul
Isles-aux-Coudres
Port-au-Persil
Tourisme Charlevoix 

OTHER SERVICES

Boutique La Découverte                Open according to variable hours

Visit our website www.fairmont.com/richelieu-charlevoix regularly for up-to-date information on our services and activities.