Welcome to
Fairmont St Andrews, Scotland

Vivien R.

Reviewed 2022-12-02

Our “ happy place “

Always have excellent service in all areas , reception , concierge ( Tam we know from visits over the years ) , both bars , food amazing , pool lovely .. can’t fault anything . Even extra mile gone for a special occasion birthday chocs in room.

Jennifer Y.

Reviewed 2022-12-02

Return trip

Excellent checkin service with Ewan who provided us with rooms with lovely views to make my mums first trip for a special birthday a lovely experience. This attention to detail continued through you our stay. Rooms well appointed and clean. All amenities you’d expect. Breakfast is lovely with a good mix of cold and hot plates. Bar is hit and miss. Service slow despite not many guests. Most staff really friendly and helpful. Food at Kittocks ok. The star was the Cullen Skink. Italian restaurant La Cucina is poor. Bruschetta was good however seafood linguine was awful with seafood pasty like it had been frozen or was old. Pork steak Main didn’t look appealing. The prices don’t reflect what you get however servers were lovely and friendly. Spa is beautiful and relaxing. Spa therapy was lovely. I like that you’re not time restricted like the other 5* in St Andrews which was really important to me. You can book a courtesy bus into town and this was easy to do with the doormen. Bus was convenient and driver very pleasant and punctual. We have stayed a few times in the past year and would return as we love the hotel, location, staff and breakfast however we’d be less inclined to use the restaurants for dinner but it is convenient if you have mobility issues or can’t be bothered going out. Kittocks is better overall than La Cucina.

George R.

Reviewed 2022-12-02

Relaxing and friendly

We were looking for a quick night away to get away from a busy couple of months , it was the perfect tonic , the hotel is lovely and well kept , staff friendly , room was great and overall just a fantastic relaxing evening , can`t wait to go back .

Stephen

Reviewed 2022-11-30

Manor House - Perfect Stay

We stayed in the Manor Home which was an amazing experience. From start to finish we could not fault it. The house & settings are perfect & would highly recommend.

Tom M.

Reviewed 2022-11-27

Excellent location for golfers

Staff were 1st class , they accommodation excellent and looking forward to my next visit 2023 👍

Al…

Reviewed 2022-11-27

Great vibe

Fantastic

Unknown

Reviewed 2022-11-27

Conference

Great hotel , comfortable, poor food

Bob C.

Reviewed 2022-11-27

Stayed for a conference

I recently stayed at the hotel for a conference - I have no complaints about the room, the hotel or the stay itself. The comments I do have are: - the volume of bar staff , particularly on the Monday night, was very low and unable to cope with the volume of people - Electric car charging facilities - or lack thereof. For a hotel of this stature and at this price point, I was genuinely astonished to discover when phoning ahead that there were no car charging facilities for guests and that the chargers were reserved for staff only. This is frankly unacceptable, and to be advised that I should ‘get the bus into town to get my car once it’s charged’ is laughable. In this day and age, and with the focus on reduction of carbon emissions etc , I expect better from a global hotel brand.

James

Reviewed 2022-11-27

Room was nice and comfy but tv kept dropping out in the room. Very frustrating when watching the football.

Patrick W.

Reviewed 2022-11-27

Not 5 stars

I had booked this hotel as it was a gift from my children and I used it for my wife's birthday letting the hotel know my wife was disabled and could not walk very far. Arrived at the hotel and my wife decided to walk in thinking we did not have far to walk to our room. Fairmont put us on the 3rd floor and our walk from the lift to our room was quite far. Fairmont was also having massive work being done on the lower floor for some hospitality event which restricted movement, which we would have done using a wheelchair. We ordered breakfast in our room for the following morning at 10 am and this never happened. I complained to the hotel and they were very good with their response and apologized for their service and compensated us for breakfast.