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Guest Services

Bell Staff

Bellmen are located at the hotel's concierge desk in the Main Lobby. They are available to assist with porterage, luggage storage and on-site shuttle service.

Check-In / Check-Out

Check-in time is 4:00 p.m.
Check-out time is 1:00 p.m.

24 hours cancellation notice is required.


The Concierge desk is located in the main lobby and is open between 7:00 a.m. and 11:00 p.m. each day (please note that hours may vary). One of our concierge is a member of Les Clefs d'Or, the prestigious international association of Concierge who champion the delivery of the highest quality of service. 

The Concierge staff of Fairmont Washington, D.C., Georgetown can guide you through the city, assisting with the following:

  • Purchasing tickets to theater and sporting events                                    
  • Arranging transportation                                    
  • Booking city tours                                    
  • Recommending restaurants and shopping venues                                    
  • Directing you to special attractions or events                                    
  • Confirming hours of operation for the city's most cherished museums and monuments
  • To assist with pre-arrival requirements please contact Our Concierge Team.


Guests have easy access to elevators in the Main Lobby.


The Housekeeping staff is pleased to offer twice-daily maid service to ensure the best possible comfort of all our guests.

Internet Access

Wi-Fi connectivity is available in all guestrooms, public and meeting spaces.

Standard - $14.79 USD (for 24 hours)
Premium - $25.39 USD (for 24 hours)

Laundry Services

Laundry and dry cleaning is available seven days a week at Fairmont Washington, D.C., Georgetown.  There is also valet service and complimentary shoe shine available.

Mail Services

If you would like to mail a package to hotel guests, our security team will collect the package. Please make sure to note the guests' name clearly on the outside of the package. Fairmont Washington, D.C., Georgetown does not assume responsibility for any lost or stolen personal property.


The cost for parking at Fairmont Washington, D.C., Georgetown is:

  • $20 for the first hour
  • $20 for one to two hours
  • $30 for two to three hours
  • $35 for all day, three to ten hours
  • $56 for after ten hours/overnight 

*All rates are quoted in USD.

Pet Policy

VID, Very Important Dog, treatment at Fairmont Washington, D.C., Georgetown 

Dogs checking in to the hotel, with their owners, are greeted with handmade treats and bottled water. As part of our “Puppy Love Package”, each time a guest stays at the hotel with their pet, $25 is donated to the Guiding Eyes for the Blind.

Fairmont Washington D.C., Georgetown's no-charge Pet Program includes lots of other practical items like walking maps to nearby parks and a list of nearby, pet-friendly restaurants, cafes and stores, even loaner leashes and collars, just in case you forgot to pack. The finishing touch, a special sign for your door - the green paw means, 'please service room, animal companion exploring city.' Flip sides to the red paw and Spot can slumber on, 'do not disturb, animal companion napping.'  

Pets must be leashed or crated while in public areas, and are not to be left unattended in the guestroom.  Housekeeping will provide proper service in the guestroom while your pet is out walking or you are in the room with your leashed or crated pet.  Upon arrival, guests are required to sign a damage waiver and agree to the specified restrictions.

Safe Deposit Boxes

All guest rooms are equipped with an in room safe for your convenience.  There are also safety deposit boxes located at the Front Desk.

Wheelchair Accessibility

Fairmont Washington, D.C., Georgetown is fully ADA compliant and wheelchair accessible, with nine ADA guestrooms in the Fairmont room type.  These rooms feature sound and light fire/life/safety systems, grab bars and lowered towel racks in the bath, lowered peep holes in the doors, lowered closet bars and one of our ADA guestrooms has a roll-in shower.

* if applicable
Fairmont is part of Accor © Copyright 2019