Visiting the Spa
Hours of Operation
Willow Stream Spa, the Fitness Centre and Aquatic Centre at The Fairmont Banff Springs resort hotel are open daily from 6 a.m. to 10 p.m. for your enjoyment.
Spa appointments are available from 8 a.m. to 8 p.m.
Spa Treatment Menu
Spa Price List
Spa Access Fees
Willow Stream Spa access is complimentary with the purchase of most spa services, excluding Salon. Daily spa access without a treatment is $79, and $69 for hotel guests. Wellness happy-hour spa access (after 4:00 p.m.) is available for $49. Twilight spa access is available after 7pm for $29. Hotel guests who are members of our Fairmont President's Club receive access for a fee of $49 Monday to Friday and $59 Saturday and Sunday.
* Please note that during peak times over holidays and weekends, access to the spa facility is subject to availability and staff discretion.
Fitness Centre access is complimentary for hotel guests and open 24 hours daily.
Aquatic Centre access is complimentary for all guests of the hotel. Our outdoor aquatic pool has been converted to run on a salt water system. The benefits you will enjoy are softer water, less eye irritation and the elimination of the chlorine odour on your skin upon exiting the pool.
Minimum age of 18 for the spa and 16 for the Fitness Centre.
In order to ensure that your favourite Banff spa experience will be available during your visit, we recommend that you make your appointments prior to arrival. Please call 1 (800) 404-1772 or email Spa Reservations.
For a gift to “experience the journey to wellness”, purchase a Willow Stream spa gift card that will never expire! Call our Experience Coordinators at 1-800-404-1772 today.
If you must reschedule or cancel an a la carte appointment, please notify the spa four hours in advance. Cancellation of a package requires 24 hours notice. Failure to show for an appointment will result in a 100% charge for the service.