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Welcome to

Fairmont Empress

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Authentically Victoria
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada,  this is the ideal location to explore all the natural beauty of Vancouver Island.

Important Fairmont Empress Renovation notice: From October 1, 2016 to approximately May 31, 2017 the hotel will be embarking on Phase Two of our iconic restoration project. During this time, the work will be focused on the north wing, which includes the main lobby, health club, spa, and 229 guestrooms.

The newly renovated south wing will remain largely unaffected by the work taking place. Our check-in location over this period will be in the Victoria Conference Centre Pavilion located off Douglas Street (please see directions below). Our Pool and Health Club will be open normal hours until November 1. The Willow Stream Spa will re-open and resume business as usual on April 1, 2017. For all hotel guests we have secured access to the pool and health club at the nearby Parkside Hotel to use at your convenience and transportation to the Parkside Hotel is available upon request.  We will also have a selection of cardio equipment available within the hotel. Tea at The Empress and access to Q at The Empress restaurant and bar will remain fully functional and operate at normal hours. Rest assured, we are making every effort to ensure that any disruption is kept to a minimum throughout this process. For more information on these exciting plans, we invite you to visit our renovations page.

Check-in Directions:
Follow the Trans-Canada Highway (Douglas Street) south past Humboldt Street and turn right immediately after the Victoria Conference Centre. Check-in will be located on your right hand side in the Victoria Conference Centre Pavilion. There will be signage and Fairmont Empress Staff there to assist with luggage, directions and to answer any questions you may have. 

Willow Stream Spa at Fairmont Empress 
Willow Stream Spa features full-service spa experiences and is regarded as one of the best spas in Canada. Perfect for bridal showers and private events, the nail salon provides the perfect backdrop for any occasion. Let us help you find your energy at Willow Stream Spa.

Meetings and Events 
Fairmont Empress is Vancouver Island's largest convention and events destination. Unparalleled venue facilities onsite, proximity to the Victoria Conference Centre and sustainable meeting options making Victoria the ideal location for the most discerning planner.  Planning a wedding? Fairmont Empress' team will create a fairy tale wedding for you.

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