Visiting the Spa
Preparing for your Reflections Spa Experience
Our spa experiences last at least one full hour as we want you to take time to find your energy. You will receive a robe and sandals to wear between spa treatments and a locker for your personal belongings. We encourage spa guests to relax longer and take full advantage of our spa facilities, including the tranquil Reflections Lounge; Eucalyptus Steam Room and a Spa Boutique that offers a variety of products to extend your spa experience at home. Ideal for groups or pampering parties, spa-goers can also enjoy selections from our lifestyles cuisine menu while you relax.
Spa Arrival and Etiquette
We recommend that you arrive 45 minutes prior to your first scheduled appointment to familiarize yourself with the facilities and relax before your treatments.
Please note: all treatments end on time, regardless of start time, valuables should be left in your room safe or hotel safe. Further expedite your check-in process by completing your health questionnaire prior to your visit and bring it with you to The Spa.
Reflections Spa is an adult sanctuary. Guests must be 18 or older to enjoy the facility. For your peace and privacy, smart phones and other electronic devices are not permitted.
If you must reschedule or cancel an appointment, please notify the spa at least 24 hours in advance by calling (780) 852-6014. Cancellation of a package requires 48 hours notice. Failure to show for an appointment will result in a 100% charge for the service.
Hours of operation
Spa Facility 8:00am - 8:00pm
Health Club 7:00am - 10:00pm (July and Aug open until 11pm)