Maui Resort: Luxury Wailea Resort & Hotels Maui

Guest Services


Babysitting Services

Independent babysitting services are available on the Island of Maui. Please contact the Concierge desk for details.

Bell Staff

The Bell Staff are available at the Porte Cochere in the Main Lobby of the resort. They will be happy to assist you with valet parking, porterage and luggage storage.

Car Rental

Avis rental cars are available at the hotel for daily and weekly rentals.  Corporate discounts through Avis Car Rental may apply.  Contact our concierge desk for more information or to reserve a vehicle.

Check-In / Check-Out

Check-in time is 4:00 pm
Check-out time is 12:00 pm

Concierge

The Concierge staff is available from 6:00 am to 10:00 pm daily in the Main Lobby of the resort. They can help you arrange golf and dinner reservations and give you directions to major attractions.

Elevators

Guests have easy access to five elevators located throughout the resort. 

Housekeeping

The Housekeeping staff will be pleased to provide rollaways, extra pillows, blankets, towels, etc. to ensure comfort for all our guests.

Laundry Services

Laundry services are available through the Housekeeping Department including same-day dry cleaning. Complimentary washers and dryers are available on guest suite floors.

Parking

  • Overnight valet parking is available for $25/night
  • Overnight self-parking is included in the daily resort charge

Pet Policy

Well-behaved dogs weighing 20 lbs. or less from within the state of Hawaii are welcome to the resort for an additional $25 per night.  Out-of-state dogs are also welcome, but must pass Hawaii State Laws regarding quarantine.  For more information contact Hawaii Animal Quarantine at 808-483-7171 or click here.  

All dogs must be leashed while on property and if left unattended in the suite, must be kept in a carrier. 

Seeing Eye Dogs and Service Dogs are permitted without charge and without quarantine provided Hawaii State Laws are met.

Please contact our concierge for more detailed information regarding Fairmont Kea Lani's Pet Policy.

Shopping

The following retail stores are available on property: 
 

  • The Fairmont Store
    This store has all you need, from casual resort wear, to Havaiana flip-flops, swimwear, Maui Jim sunglasses, books, and made-on-Maui gifts.  A large selection of jewelry, handbags and linens by local designers is also featured.
  • Caffe Ciao Bakery & Deli
    Caffe Ciao Bakery & Deli offers freshly made gourmet coffee, pastries and salads along with sundries, local and national newspapers, and a wide variety of unique gifts

Wheelchair Accessibility

Wheelchair accessible suites are available at the resort. These suites feature wide doorways, lower peepholes, lower climate control and lower closet pole.  Handicap parking stalls are available in the front and back of the resort. 

Resort Charge

The Fairmont Kea Lani has introduced a $30 resort charge per room, per night (plus applicable tax) that includes the following; access to self- parking, basic internet access, local and domestic long distance calls, 1-hour snorkel equipment rental and more. For full details click here.

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