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service DETAILS AT CARTON HOUSE

World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, booking tours and activities, and providing recommendations. Your comfort and convenience are our top priorities.

Guest information

Check-in 3:00 PM - Check-out 12:00 PM.

Complimentary guest wireless internet access is available throughout all public areas of the resort and bedrooms. 

Secure company connections for conferencing available upon request.

Carton House is proud to confirm that we are a fully accessible hotel.

Carton House is a Fairmont Managed Hotel and welcomes all guests of Accor's loyalty programme ALL.

From our very own apiary of Bees,  to innovative water-reduction techniques, we’re proud to be recognized as having one of the most comprehensive eco-friendly programs in the hotel industry. We challenge everyone – guests, hotel colleagues, partners, and property developers – to take measurable actions to minimize our hotel’s impact on our planet. Programs addressing reforestation, water conservation, energy savings and food waste reduction are an integral part of our hospitality DNA. As we look to the future, our hotels pledge to continue promoting long-term sustainability and stewardship in each of our communities. The Green Key certificate is a goal we are currently trying to achieve with sustainable practices in place. The Green Key certificate is a leading standard of excellence in the field of environmental responsibility and sustainable operation within the tourism industry. 

A most impressive conferencing destination, Carton House has a selection of audio visual technology on site. We also work closely with our local provider to source any additional equipment that may be required by clients. 

In support of Fairmont Hotels & Resorts sustainability initiative, you can now charge your hybrid or electric cars at Carton House, Fairmont.

Carton House offers complimentary car parking on resort for all guests and visitors.

Valet parking available upon request, subject to additional charge.

Guest Services

Full-time Resort Concierge available for guests to ensure every aspect of your stay is taken care of.

Baby sitting service can be arranged upon request with qualified child minders.

To ensure your relaxation starts from the very second you arrive on the resort, a valet service is available for guests (subject to an additional charge).

Join ALL - the lifestyle hotel loyalty program

Unlock exclusive benefits

  • Member rate
  • Room upgrades
  • Free nights
  • Limitless experiences & partners

Your loyalty benefits

  • Member rate
  • Room upgrades
  • Free nights
  • Limitless experiences & partners
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A stay that will fit your way of traveling

CARTON FOR FAMILIES

From additional babies care to custom itineraries for families including complimentary games, it’s our pleasure to arrange bespoke family-travel itineraries, activities just for kids and babysitting services. Let us help you make the most of your travel with your loved ones.

Explore More

  • DINING

    From fine dining to casual fare, our award-winning restaurants offer a delectable array of gourmet experiences. Savor locally sourced ingredients, expertly prepared by our talented chefs, while enjoying breathtaking views.

  • WELLNESS RETREATS

    Our wellness retreats offer a holistic approach to rejuvenation, combining luxurious accommodations, personalized treatments, and immersive experiences. Immerse yourself in the beauty of while nurturing your mind, body, and soul.