SPA ACCESS
The minimum age requirement to access the Spa and Fitness Centre is 16 years old.
RESERVATIONS
Advanced reservations are recommended in order to avoid disappointment. Please arrive at least 30 minutes prior to your scheduled appointment time in order to complete a brief health consultation and enjoy the Spa facilities. Please advise us of any health conditions that may affect your Spa experience at the time of reservation. Treatments are invoiced when making the appointment. No reimbursement may be made for treatment cancellations or modifications not made 24 hours in advance.
MOBILE PHONES AND ELECTRONIC DEVICES
For the enjoyment of all guests using the Spa facilities, please ensure that all mobile phones and devices are switched off upon arrival at the Spa.
PET POLICY:
Pets (dogs & cats) are welcome at our hotel up to 1 pet per room and a maximum weight of 20 kgs. Pets must be supervised and on a leash at all times and are not allowed at the Spa, Fitness Centre, Kids’ Club and all areas serving food and drinks, with the exception of service dogs.
Special cleaning fees may apply.