Welcome to
Fairmont Heritage Place Mayakoba

Thank you for choosing Fairmont Heritage Place Mayakoba as your home away from home. We respect the trust you place in us each time you choose to stay with us. We believe that trust is earned. Please know that we are taking every precaution to remain a safe space for all who visit. Following all protocols set by global, national and local health authorities, we have heightened our already rigorous cleaning and disinfection procedures, and introduced supplemental preventative measures as advised by an international team of experts in hygiene and safety. Our hotel has also adopted more flexible conditions to help our guests shift their travel plans as needed. We appreciate, value and thank you for your continued support of Fairmont Heritage Place Mayakoba.

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Please help us to prevent the spread of COVID-19; face masks' usage is mandatory in public areas; Lobby, Fitness Center, Kids Club, and Willow Stream Spa. Not required at the beach, pool and open spaces but social distancing is part of the protocols.


Explore the exclusive villas at Fairmont Heritage Place Mayakoba.

Getting Here

Check-in 3:00 p.m. -
Check-out 12:00 p.m..
  • Taste the best in inspired Mexican, global and fusion cuisine at our acclaimed restaurants, lounges and swim-up pool bars. Discover more!

    Brisas Coastal Grill & Bar

    El Puerto Restaurant

    Ki Beach Bar & Korean BBQ

    La Laguna Restaurant

    El Patio - Mexican Cevicheria, Taqueria & Cantina

    HIX Bar & Lobby Lounge

    In Room Dining 

    Taste summer, celebrate spring or bask in a winter sun vacation — join memorable resort excursions and events year-round. I want to know more 

  • Fairmont Heritage Place Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com

    All Fairmont Heritage Place Mayakoba guests have Parking included in their stay.

  • We have bundled together our most popular amenities and activities under one resort experience fee of USD 25 per adult (ages 18+), per night plus tax. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences:

    $20 Credit to Hix Bar & Lobby Lounge per room per stay*
    $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay*
    $40 spa treatments credit per room per stay*
    Complimentary high-speed internet
    Complimentary Valet Parking
    24/7 on-property transportation via chauffeured golf carts
    Guided catamaran tour
    Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys*
    Beach volleyball, Beach games, and competitions
    Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
    On-property birdwatching boat tour*
    Use of bicycles throughout the resort
    Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts*

    *Some services are subject to schedule.
    *Some restrictions may apply

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy


    1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments
    2. Capture unique moments with the on-property birdwatching boat tours
    3. Ride a bike throughout the resort with your family
    4. Join to the Coral Reef Reforestation snorkeling activity
    5. Try our delicious chocolate chip ice cream cookie sandwich available at Brisas Restaurant
    6. Start your day with Yoga at the Beach
    7. Ask for a Habanero Margarita at Hix - Bar, Lounge & Terrace
    8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot
    9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop
    10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMoments

  • Enjoy your family vacations with the amenities that our resort offers you.

    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhog
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few residences in the world offer the wealth of services, scenery and hospitality of Fairmont Heritage Place Mayakoba, Riviera Maya.
  • Beauty Shop
  • Dining Offers for Children

Best of Two

Don't settle for less when you can have it all! Play golf in Riviera Maya PGA El Camaleón course and get pampered at our world-class Willow Stream spa, the choice is yours!

Willow Stream Spa

In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy. Download the ongoing activities.
Destination Guide

Destination Guide

The Riviera Maya boasts the world's second-largest coral reef, which is easily reached from Cozumel, a short trip from Fairmont Heritage Place. 

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