Welcome to
Fairmont Heritage Place Mayakoba

Thank you for choosing Fairmont Heritage Place Mayakoba as your home away from home. We respect the trust you place in us each time you choose to stay with us. We believe that trust is earned. Please know that we are taking every precaution to remain a safe space for all who visit. Following all protocols set by global, national and local health authorities, we have heightened our already rigorous cleaning and disinfection procedures, and introduced supplemental preventative measures as advised by an international team of experts in hygiene and safety. Our hotel has also adopted more flexible conditions to help our guests shift their travel plans as needed. We appreciate, value and thank you for your continued support of Fairmont Heritage Place Mayakoba.

The use of face masks at the Resort and in the state of Quintana Roo is now voluntary. Social distancing is recommended.

Accommodation

Explore the exclusive villas at Fairmont Heritage Place Mayakoba.

Exclusive 3 bedroom Villa Ground Floor

Residence

4603 sq.ft. to 4603 sq.ft. / 428 sq.m to 428 sq.m

These exclusive three-bedroom residences offer a beautiful design aesthetic and high-end finishings. Revel in exclusivity and unparalleled sophistication, unbeatable quality of life and, of course, the sense of peace only Mayakoba can give you.

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Exclusive 3 bedroom Villa Mid Floor

Residence

3094 sq.ft. to 3094 sq.ft. / 287 sq.m to 287 sq.m

These exclusive three-bedroom residences offer a beautiful design aesthetic and high-end finishings. Revel in exclusivity and unparalleled sophistication, unbeatable quality of life and, of course, the sense of peace only Mayakoba can give you.

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Penthouse, 3 bedrooms Villa

Residence

3094 sq.ft. to 3094 sq.ft. / 287 sq.m to 287 sq.m

When the quality and exclusive design of a Fairmont Heritage Place Residence combines with a wonderful destination such as Mayakoba, the result is a beautiful penthouse located in the perfect location.

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Penthouse, 4 bedrooms Villa

Residence

6300 sq.ft. to 6300 sq.ft. / 585 sq.m to 585 sq.m

When the quality and exclusive design of a Fairmont Heritage Place Residence combines with a wonderful destination such as Mayakoba, the result is a beautiful penthouse located in the perfect location.

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Getting Here

Check-in 3:00 p.m. -
Check-out 12:00 p.m..

Hotel map location
Carretera Federal Chetumal, Puerto Juarez 298, Solidaridad, 77710 Playa del Carmen, Q.R., Mexico

  • Taste the best in inspired Mexican, global and fusion cuisine at our acclaimed restaurants, lounges and swim-up pool bars. Discover more!

    Brisas Coastal Grill & Bar

    El Puerto Restaurant

    Ki Beach Bar & Korean BBQ

    La Laguna Restaurant

    El Patio - Mexican Cevicheria, Taqueria & Cantina

    HIX Bar & Lobby Lounge

    In Room Dining 

    Taste summer, celebrate spring or bask in a winter sun vacation — join memorable resort excursions and events year-round. I want to know more 

  • Fairmont Heritage Place Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com

    Parking
    All Fairmont Heritage Place Mayakoba guests have Parking included in their stay.

  • We have bundled together our most popular amenities and activities under one resort experience fee of USD 30 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences:

    $20 Credit to Sweet Spot at El Pueblito per room per stay*
    $25 Credit to Sports Activities (Yoga, Fitness Classes) per room per stay*
    $40 spa treatments credit per room per stay*
    Complimentary high-speed internet
    Complimentary Valet Parking
    24/7 on-property transportation via chauffeured golf carts
    Guided catamaran tour
    Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys*
    Beach volleyball, Beach games, and competitions
    On-property birdwatching boat tour*
    Use of bicycles throughout the resort
    Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts*

    *Some services are subject to schedule.
    *Some restrictions may apply

    Download our Special Activities Brochure 
    *Some Activities are subject to change.

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy

  • TOP TEN EXPERIENCES

    1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments
    2. Capture unique moments with the on-property birdwatching boat tours
    3. Ride a bike throughout the resort with your family
    4. Join to the Coral Reef Reforestation snorkeling activity
    5. Try our delicious chocolate chip ice cream cookie sandwich available at Brisas Restaurant
    6. Start your day with Yoga at the Beach
    7. Ask for a Habanero Margarita at Hix - Bar, Lounge & Terrace
    8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot
    9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop
    10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMoments

  • Enjoy your family vacations with the amenities that our resort offers you.

    Restaurants:
    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Cradle
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhog
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few residences in the world offer the wealth of services, scenery and hospitality of Fairmont Heritage Place Mayakoba, Riviera Maya.
  • Beauty Shop
  • Dining Offers for Children

Best of Two

Don't settle for less when you can have it all! Play golf in Riviera Maya PGA El Camaleón course and get pampered at our world-class Willow Stream spa, the choice is yours!

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El Camaleón

Like the chameleon, from which it takes its name, the course offers constantly changing views over 7,000 yards,  designed by golf great Greg Norman, is the home of world class tournaments.

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Willow Stream Spa

In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy. Download the ongoing activities.

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Spa Willow Stream

Enjoy an invigorating massage under the leafy canopy of our private treatment rooms, overlooking the treetops of the mangrove forest.

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Destination Guide

Destination Guide

The Riviera Maya boasts the world's second-largest coral reef, which is easily reached from Cozumel, a short trip from Fairmont Heritage Place. 

Discover

Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Hotel Reviews

Reviews

4.6/5

607 reviews

Unknown

Reviewed 2023-03-19

Lots of pool and dining options

Rene C.

Reviewed 2023-03-14

well located

Very nice stay like other times but people on the unit below (301) var very noisy every night.

B. R.

Reviewed 2023-03-07

wonderful responsive staff

The resort is lovely. Staff is wonderful. We had a residence that had a few problems. The dip pool lost water and was below jets so it became loud. Staff responded but not a fix and was filled as we alled (when it got low it was very noisy). Sensor for A/C was a problem with kids room being hot ...two visits later...one until 10 pm (although we were at dinner until our return at 10 ) it got fixed. Electric outlet in kids room was loose from wall and non working. We were all adults and understood infrastructure requires maintenance. Just this unit had more than normal at my home resort in Colorado. That said, staff was professional, very nice and it is SUCH a lovely place all good. Unit 311 if you want to know.

D.

Reviewed 2023-03-07

Paradise!

Love the facility, pools, beach and all the restaurants but the best is the service! Would have given you a 10 but only got to play golf once due to LIV. Need black out dates in advance in the future!

Frankie

Reviewed 2023-03-03

Beautiful new Bech club

We are owners at heritage place since 2015. We love all the new upgrades on the property. Personal remain fabulous.

J. B.

Reviewed 2023-03-03

Amazing property

We visited on family vacation. Everything about the property and service was first rate. Our family was extremely cared for during our stay. The spaciousness of the 3 bedroom unit was a real bonus.

Alexandra C.

Reviewed 2023-02-28

five star property and service

Th Fairmont Heritage place is absolutely gorgeous. Everyone is friendly and helpful. The condos are beautifully designed and appointed. We typically dont go back to resorts more than once, because there are so many places to visit in the world. But this time, we came back after being here last year already. The food is outstanding, the service is excellent and the surroundings are beautiful. The construction of the new beach club was a huge improvement and the new restaurants are also top rated. Hard to go back anywhere else after coming to this resort.

Unknown

Reviewed 2023-02-21

Amazing stay

We stayed for a week at FHP and had a fabulous time. Guilman was incredible.

Unknown

Reviewed 2023-02-15

Overall ok

Everything was very nice, except two things. One, the car line at the complex entrance was very long (although I was just informed that I may use a resident's card next time). Second, room service is a disaster. The food is mediocre. Service takes forever. And many times they do not even answer the phone.

Stella

Reviewed 2023-02-09

good privacy, rooms and service

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