Welcome to Fairmont Heritage Place, Mayakoba

Fairmont Heritage Place, Mayakoba is located in the heart of Mexico's Riviera Maya, inside one of the most prestigious resort developments in the Mexican Caribbean: Mayakoba.

Fairmont Heritage Place, Mayakoba consists of ultra-luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners have access.  The residences were designed by the prestigious architectural firm SB-Architects, based in Miami and San Francisco, and interior design firm, VR Design Group based in Los Angeles. Both designers have extensive experience worldwide. The Fairmont Heritage Place, Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners. Read LessMore
Activities
Activities at Fairmont Heritage Place, Mayakoba

Guests at Fairmont Heritage Place, Mayakoba have privileged access to Fairmont Mayakoba's AAA-5 Diamond facilities, including exploring nature trails on foot or bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property’s five fresh water pools, non-motorized watersports (kayaks and catamarans), access to the Kids' Club, outdoor tennis and paddle courts and more! 

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
  • AV Equipment
  • The beauty salon at the Fairmont Spa
  • Bellman | Uniformed Services
  • Business Center
  • Car Rental
  • Babysitting Services
  • Kids Clubs
  • Shopping at Fairmont Mayakoba
  • Concierge Services at Fairmont Mayakoba

The Residences at Fairmont Heritage Place, Mayakoba

Ownership in Fairmont Heritage Place, Mayakoba represents much more than a superb vacation home in an excellent property. As a Private Residence Club, it also assures that you will enjoy quality time with family and friends, enhanced by services and facilities of uncompromising luxury.
Fairmont Heritage Place, Mayakoba is destined to be the most exclusive Private Residence Club in the Riviera Maya, providing Owners with special privileges and reciprocal use programs with over 300 of the world´s most desirable destinations. Mayakoba Owners also receive additional Privileges with their Mayakoba Privilege Card, which entitle them to Spa and Restaurant discounts when they visit the neighbor hotels Rosewood and Banyan Tree.
A connection to the Fairmont Mayakoba Hotel provides owners with access to the hotel’s exceptional amenities, such as the Willow Stream SPA, the Laguna Grill&Bar, Café Maya, Las Brisas beachfront restaurant & beach club, and a business & meeting center. A $25USD Resort Fee applies per day, per Residence.

FAIRMONT HERITAGE PLACE, MAYAKOBA AMENITIES:

24-hour concierge and valet

Special recognition within the loyalty program

Butler service

In-house car and chauffeur to transport around the Mayakoba Complex

Dedicated Owners’ Lounge and Dining Area

Kids and Youth Club (self service)

Club House Fitness Center

Paddle Court

RESORT AMENITIES

The $25 USD Resort Fee entitles you to:

Water Sports (Kayak and Catamaran)

Beach & Pool

Discounts at Willow Stream Spa & Complimentary Fitness Access

Transportation within the hotel property

BMW Bikes

Kids Club – 3 complimentary hours (selected times only)

IN-ROOM AMENITIES

A dedicated Owner Services team who attends to your every request

Online Groceries available: Pre order your favorite culinary treats before your arrival

Daily Basic Housekeeping Services

One complimentary Deep Cleaning Housekeeping Services (Additional fee applies for any additional request)

Valet service upon your arrival

In-residence dining * Fee applies

Secure storage for your personal belongings (Two 24 Gallon Container per Owner)

Private wine storage for your favorite wine varieties

Audio Video system with flat screen HDTV

Air conditioning throughout

Internet

see our floor plans

Map & Information

Check-in 3:00 PM -
Check-out 12:00 PM .

Hotel map location
Carretera Federal Cancun-Playa del Carmen Km 298. Solidaridad. Quintana Roo. Mexico, 77710.

  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN). 

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental.

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) - reservationsfmt@mayakobaexperiences.com

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • For the convenience of our guests aged 18 and above, we combined our top-rated amenities and activities into a comprehensive resort fee priced at USD 35 per adult per night. We aim to provide you with the ultimate value and ensure that you fully indulge in everything our resort has to offer.

    The resort fee includes the following: 
    • Valet Parking
    • High-speed Internet
    • Use of bicycles throughout the resort
    • On-property Bird Watching Boat Tour  
    • On-property Transportation (chauffeured golf carts)
    • USD 20 Spa Credit per room per stay applicable to selected treatments*
    • Transportation to El Pueblito, El Camaleón golf course, and other Mayakoba resorts* 
    • Beach Activities - Beach Volleyball, Soccer Tournaments, Sand Toys and Beach Games
    • USD 20 Credit to Sweet Spot (Candy Shop) located at El Pueblito (Mexican Town) per room per stay*   
    • Complimentary access to Kids Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm   
    • Water Sport Activities - Catamaran Tour, Kayaks, Stand-up Paddleboards, Snorkeling Masks and Boogie Boards      

    Daily Rituals specially crafted for you and your loved ones at 5 pm 

    • Mezcal and Tequila tasting experience at @La Cantina Bar  
    • Sustainable experience at Fuego Restaurant @The Beach
    • Hat painting activity @La Cantina Bar Mixology Class @Cielo Roof Top Bar overlooking the Caribbean Ocean.   

    Terms and Conditions.    

    Some services are subject to availability, and they can change without notice.

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy 

  •  TOP TEN EXPERIENCES

    1. Start your day with Yoga at the Beach
    2. Ride a bike throughout the resort with your family
    3. Enjoy a delicious buffet breakfast at La Laguna
    4. Capture unique moments with the on-property birdwatching boat tour
    5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop
    6. Have lunch at Brisas with an astonishing view overlooking the calming beach
    7. Try out different water activities such as the stand-up paddle boards and kayaks
    8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment
    9. Experience an exquisite dinner at the signature seafood restaurant Gaia
    10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean

    Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments

    Download our Resort Map

  • Enjoy your family vacations with the amenities that our resort offers you.

    Restaurants:
    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Cradle
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink

     

  • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

    Download our meeting brochure