Welcome to Fairmont Heritage Place, Mayakoba

Fairmont Heritage Place, Mayakoba is located in the heart of Mexico's Riviera Maya, inside one of the most prestigious resort developments in the Mexican Caribbean: Mayakoba.

Fairmont Heritage Place, Mayakoba consists of ultra-luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners have access.  The residences were designed by the prestigious architectural firm SB-Architects, based in Miami and San Francisco, and interior design firm, VR Design Group based in Los Angeles. Both designers have extensive experience worldwide. The Fairmont Heritage Place, Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners. Read LessMore
Activities at Fairmont Heritage Place, Mayakoba

Guests at Fairmont Heritage Place, Mayakoba have privileged access to Fairmont Mayakoba's AAA-5 Diamond facilities, including exploring nature trails on foot or bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property’s five fresh water pools, non-motorized watersports (kayaks and catamarans), access to the Kids' Club, outdoor tennis and paddle courts and more! 

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
  • AV Equipment
  • The beauty salon at Willow Stream Spa
  • Bellman | Uniformed Services
  • Business Center
  • Car Rental
  • Babysitting Services
  • The Discovery Club & Adventure Camp
  • Shopping at Fairmont Mayakoba
  • Concierge Services at Fairmont Mayakoba

The Residences at Fairmont Heritage Place, Mayakoba

Ownership in Fairmont Heritage Place, Mayakoba represents much more than a superb vacation home in an excellent property. As a Private Residence Club, it also assures that you will enjoy quality time with family and friends, enhanced by services and facilities of uncompromising luxury.
Fairmont Heritage Place, Mayakoba is destined to be the most exclusive Private Residence Club in the Riviera Maya, providing Owners with special privileges and reciprocal use programs with over 300 of the world´s most desirable destinations. Mayakoba Owners also receive additional Privileges with their Mayakoba Privilege Card, which entitle them to Spa and Restaurant discounts when they visit the neighbor hotels Rosewood and Banyan Tree.
A connection to the Fairmont Mayakoba Hotel provides owners with access to the hotel’s exceptional amenities, such as the Willow Stream SPA, the Laguna Grill&Bar, Café Maya, Las Brisas beachfront restaurant & beach club, and a business & meeting center. A $25USD Resort Fee applies per day, per Residence.


24-hour concierge and valet

Special recognition within the loyalty program

Butler service

In-house car and chauffeur to transport around the Mayakoba Complex

Dedicated Owners’ Lounge and Dining Area

Kids and Youth Club (self service)

Club House Fitness Center

Paddle Court


The $25 USD Resort Fee entitles you to:

Water Sports (Kayak and Catamaran)

Beach & Pool

Discounts at Willow Stream Spa & Complimentary Fitness Access

Transportation within the hotel property

BMW Bikes

Kids Club – 3 complimentary hours (selected times only)


A dedicated Owner Services team who attends to your every request

Online Groceries available: Pre order your favorite culinary treats before your arrival

Daily Basic Housekeeping Services

One complimentary Deep Cleaning Housekeeping Services (Additional fee applies for any additional request)

Valet service upon your arrival

In-residence dining * Fee applies

Secure storage for your personal belongings (Two 24 Gallon Container per Owner)

Private wine storage for your favorite wine varieties

Audio Video system with flat screen HDTV

Air conditioning throughout


see our floor plans

Map & Information

Check-in 3:00 PM -
Check-out 12:00 PM .
  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) - www.maritur.com

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • We have bundled together our most popular amenities and activities under one resort experience fee of USD 25 per adult (ages 18+), per night plus tax. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences:

    $20 Credit to Hix Bar & Lobby Lounge per room per stay*
    $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay*
    $40 spa treatments credit per room per stay*
    Complimentary high-speed internet
    Complimentary Valet Parking
    24/7 on-property transportation via chauffeured golf carts
    Guided catamaran tour
    Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys*
    Beach volleyball, Beach games, and competitions
    Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
    On-property birdwatching boat tour*
    Use of bicycles throughout the resort
    Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts*

    *Some services are subject to schedule.
    *Some restrictions may apply

    Download our Special Activities Brochure
    *Some Activities are subject to change.

  • The moment when traveling with a pet completes your life journey

    The hotel accepts Cats or Dogs less than 25 lb.
    Housekeeping has specialized cleaning processes for rooms with pets.

    Download our Companion Animals Policy


    1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments
    2. Capture unique moments with the on-property birdwatching boat tours
    3. Ride a bike throughout the resort with your family
    4. Join to the Coral Reef Reforestation snorkeling activity
    5. Try our delicious chocolate chip ice cream cookie sandwich available at Brisas Restaurant
    6. Start your day with Yoga at the Beach
    7. Ask for a Habanero Margarita at Hix - Bar, Lounge & Terrace
    8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot
    9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop
    10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMoments

    Download our Resort Map
  • Enjoy your family vacations with the amenities that our resort offers you.

    Kids Menu
    Baby chairs
    Complimentary dining for kids under five years old
    Diaper changing table in the bathrooms
    Coloring books and crayons
    In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

    Guest Rooms:
    Slippers (1+ years old)
    Bathrobe (4+ years old)
    Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhog
    Baby's bathtub
    Baby bottle sterilizer
    Electric baby bottle warmer
    High Chair
    Diaper Pail
    Auxiliary benches to reach the sink


  • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

    Download our meeting brochure