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Welcome to the official website of Fairmont Mayakoba!
The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
#FairmontMoments #FairmontEats #MeetMeInMayakoba
BOOK DIRECT & SAVEBecome a Member of ALL - Accor Live Limitless and book your stay through our website to enjoy special benefits:
The Riviera Maya boasts the world's second largest coral reef, which is easily reached from Cozumel, a short trip from the resort. The warm, gentle Caribbean currents ensure the area is a popular destination for scuba diving and snorkeling.
As always, caring for you is our top priority, and our property is ALLSAFE certified with some of the most stringent cleaning standards in the hospitality industry. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, visit ALLSafeandWell.com.
The use of face masks at the Resort and in the state of Quintana Roo is voluntary. Social distancing is recommended. You safety is first *safety protocols. Learn MoreFairmont Mayakoba obtains the certificate in health protection and prevention granted by the Mexican Ministry of Tourism. The Guest Assist Program provides assistance and guidance to national and foreign tourists who visit the state of Quintana Roo in situations that affect their physical integrity or personal property. To know more, click hereBeware of fraudulent partners. If you book with a third party, please do it cautiously and choose from the top 5 travel sites. Often fraudulent accounts appear with good discounts to drive sales to their websites; sadly, some of these offers are not valid.
Accor announced an innovative strategic partnership with AXA, a global leader in insurance and assistance, to provide medical support to guests across the 5,000 Accor hotels worldwide.
Guest Assist provides assistance and guidance to domestic and foreign tourists visiting the state of Quintana Roo, in situations affecting their physical integrity or personal property. Please visit this link. Fairmont Mayakoba obtains the certificate in health protection and prevention granted by the Ministry of Tourism of Mexico.
Guest Room
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
One king bed or two queen beds. Mangrove view.
One king bed or two queen beds. Water canal view.
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
One king bed or two queen beds. Garden View.
One king bed or two queen beds. Resort View.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
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Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com
Valet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
We have bundled together our most popular amenities and activities under one resort experience fee of USD 27 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences: $20 Credit to Sweet Spot at El Pueblito per room per stay*$25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay* $40 spa treatments credit per room per stay* Complimentary high-speed internet Complimentary Valet Parking 24/7 on-property transportation via chauffeured golf carts Guided catamaran tour Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys* Beach volleyball, Beach games, and competitions Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm On-property birdwatching boat tour* Use of bicycles throughout the resortTransportation to El Pueblito, El Camaleon, and other Mayakoba resorts* *Some services are subject to schedule.*Some restrictions may apply
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments2. Capture unique moments with the on-property birdwatching boat tours3. Ride a bike throughout the resort with your family4. Join to the Coral Reef Reforestation snorkeling activity5. Have a drink at Cielo Rooftop overlooking the Mexican Caribbean6. Start your day with Yoga at the Beach7. Ask for a Habanero Margarita at Brisas Terrace8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMomentsDownload our Resort Map
Download the full Mayakoba complex brochure
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhogBaby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon from which it takes its name, the over 7,000 yards course designed by golf great Greg Norman. Home of PGA Mayakoba Golf Classic.
Discover
In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy.
Enjoy an invigorating massage under the leafy canopy of our private treatment rooms, overlooking the treetops of the mangrove forest.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
The region of Riviera Maya is famous for its miles of soft beaches, Mayan ruins, and world-class scuba diving. For the adventurous, the recreational activities are endless such as scuba diving with electric rays among giant sponges and stony corals, ziplining over beautiful jungles, jetskiing miles across the Caribbean waters, and swimming with dolphins at Delphenus in Playa del Carmen. Visiting cenotes is another experience unique to this area. Cenotes are sinkholes filled with fresh water, typically found in caves that the Mayans believed were sacred places.
TOP 10 DESTINATIONS
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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4.5/5
Reviewed 2022-08-12
Service is so good!! Food is excellent and the beach is so amazing!! People owensome!
Reviewed 2022-08-09
Reviewed 2022-08-05
It was a good holiday the hotel is nice and the staff very friendly. It was disappointing that only 1 pool was open and that there was no service at this pool until midday. We would have liked to have known before arrival that the facilities were so limited.
Reviewed 2022-08-04
we went to this property before it was fully released out to the public. the renovations are in full force. what little part we will have access to it was fabulous. The food was amazing and the staff was amazing as well.
Reviewed 2022-07-23
We were frustrated that the concierge didn't seem to follow through on requests. They emailed before the stay as well seeming like they wanted to help but didn't reply when I replied and it was overwhelming how many emails I received from multiple staff, to which I replied for help to each and did not receive it. We even made a dinner reservation with the concierge yet when we went to the restaraunt we didn't have the reservation. Also, our AC was broken the whole stay so we slept terribly hot and the pillow support was horrible so I literally couldn't move my neck each day and was in a lot of pain. Also, the construction was frustrating because the main pool and other restaurants were unavailable during our stay. Lastly, I was disappointed that our stay wasn't specialized / customized for us - for example, I had told someone in an email this trip was to celebrate an anniversary and yet when we arrived nothing was in the room or anything.
Everyone was so kind, attentive, and warm. Overall, it was a great stay! My family and I really enjoyed it. The property is beautiful, and has great amenities. The only damper was that my daughter got food poisoning.
Reviewed 2022-07-20
Best customer service, great experience
Vacation with friends
Reviewed 2022-07-16
highly recommended for kids/family
Reviewed 2022-07-15
The Fairmont Mayakoba stands out for its beautiful property surrounded by lush nature, serene beaches, a state-of-the-art golf course, a large selection of restaurants and finally an amazing team and service standard, which make every guest feel welcomed.
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Members' rate available: Save up to 10% at participating hotels with our loyalty programme.
The use of face masks at the Resort and in the state of Quintana Roo is now voluntary. For guests traveling to the US, we offer an Antigen tests at our resort. Click here to learn more.