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Welcome to the official website of Fairmont Mayakoba!
The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
#FairmontMoments #FairmontEats #MeetMeInMayakoba
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The Riviera Maya boasts the world's second largest coral reef, which is easily reached from Cozumel, a short trip from the resort. The warm, gentle Caribbean currents ensure the area is a popular destination for scuba diving and snorkeling.
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Accor announced an innovative strategic partnership with AXA, a global leader in insurance and assistance, to provide medical support to guests across the 5,000 Accor hotels worldwide.
Guest Assist provides assistance and guidance to domestic and foreign tourists visiting the state of Quintana Roo, in situations affecting their physical integrity or personal property. Please visit this link. Fairmont Mayakoba obtains the certificate in health protection and prevention granted by the Ministry of Tourism of Mexico.
Guest Room
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
One king bed or two queen beds. Mangrove view.
One king bed or two queen beds. Water canal view.
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
One king bed or two queen beds. Garden View.
One king bed or two queen beds. Resort View.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
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Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com
Valet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
We have bundled together our most popular amenities and activities under one resort experience fee of USD 27 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences: $20 Credit to Sweet Spot at El Pueblito per room per stay*$25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay* $40 spa treatments credit per room per stay* Complimentary high-speed internet Complimentary Valet Parking 24/7 on-property transportation via chauffeured golf carts Guided catamaran tour Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys* Beach volleyball, Beach games, and competitions Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm On-property birdwatching boat tour* Use of bicycles throughout the resortTransportation to El Pueblito, El Camaleon, and other Mayakoba resorts* *Some services are subject to schedule.*Some restrictions may apply
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments2. Capture unique moments with the on-property birdwatching boat tours3. Ride a bike throughout the resort with your family4. Join to the Coral Reef Reforestation snorkeling activity5. Have a drink at Cielo Rooftop overlooking the Mexican Caribbean6. Start your day with Yoga at the Beach7. Ask for a Habanero Margarita at Brisas Terrace8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMomentsDownload our Resort Map
Download the full Mayakoba complex brochure
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhogBaby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon from which it takes its name, the over 7,000 yards course designed by golf great Greg Norman. Home of PGA Mayakoba Golf Classic.
Discover
In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy.
Enjoy an invigorating massage under the leafy canopy of our private treatment rooms, overlooking the treetops of the mangrove forest.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
The region of Riviera Maya is famous for its miles of soft beaches, Mayan ruins, and world-class scuba diving. For the adventurous, the recreational activities are endless such as scuba diving with electric rays among giant sponges and stony corals, ziplining over beautiful jungles, jetskiing miles across the Caribbean waters, and swimming with dolphins at Delphenus in Playa del Carmen. Visiting cenotes is another experience unique to this area. Cenotes are sinkholes filled with fresh water, typically found in caves that the Mayans believed were sacred places.
TOP 10 DESTINATIONS
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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4.5/5
Reviewed 2022-11-23
10 out of a 10!
Erick made my stayed in the beach area amazing. Henhas gave usbamazing service at aqua. Room service was slow. My daughter is 3 and I was charged for a lot of her meals even though I read it was free for 3 and under.
out of the way -bad service-way over priced for the rooms-food way over priced
Very relaxing and the grounds were great, all the staff was very nice but we got caught in the middle of a worker shortage/strike according to some people there. We got lucky and booked taro the first night but without warning it was closed down later. It was obvious that some of the workers were within their first week if not first day or 2. We were not in a hurry for anything but I don’t think the service lived up to your own expectations. The Italian restaurant seemed to be closed down the whole time we were there and looked to be a rotation of restaurants that did the same, if we were staying longer it would have become an issue. All that being said we did have a nice time and would go back and the upgrades being put in were very nice. I run the 7th largest distribution center in the world so I understand associate issues and everyone that you had fill in did so with a smile and tried their best including what you could tell were management team members so we really appreciated them.
We stayed at the Fairmont Mayakoba for our honeymoon for 10 nights in November and we had a really great experience. The staff was extremely kind and accommodating and the resort was beautiful. We also loved the connection to the other three Mayakoba resorts on the property. We had one concern come up during our visit and reached out to Guest Relations and they were so kind and resolved things immediately. My husband and I would recommend this resort for future honeymooners and plan to go back in the future! One thing I will note is that it's not adults only so if you don't go during off-season, you may encounter a lot of children - just in case that's not your thing. :)
Reviewed 2022-11-22
Reviewed 2022-11-20
Best resort I’ve ever stayed at, location, food, attention to detail were all amazing
Reviewed 2022-11-16
We were there for 6 days for the WWT Mayakoba PGA event and the service was second to none the entire stay
Really enjoyed the property, excellent (and more importantly, authentic/genuine) service from the staff across the board. Room was nice, but true shining star here is the staff.
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