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Welcome to the official website of Fairmont Mayakoba!
The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
#FairmontMoments #FairmontEats #MeetMeInMayakoba
BOOK DIRECT & SAVEBecome a Member of ALL - Accor Live Limitless and book your stay through our website to enjoy special benefits:
The Riviera Maya boasts the world's second largest coral reef, which is easily reached from Cozumel, a short trip from the resort. The warm, gentle Caribbean currents ensure the area is a popular destination for scuba diving and snorkeling.
Beware of fraudulent partners. If you book with a third party, please do it cautiously and choose from the top 5 travel sites. Often fraudulent accounts appear with good discounts to drive sales to their websites; sadly, some of these offers are not valid.
Accor announced an innovative strategic partnership with AXA, a global leader in insurance and assistance, to provide medical support to guests across the 5,000 Accor hotels worldwide.
Guest Assist provides assistance and guidance to domestic and foreign tourists visiting the state of Quintana Roo, in situations affecting their physical integrity or personal property. Please visit this link. Fairmont Mayakoba obtains the certificate in health protection and prevention granted by the Ministry of Tourism of Mexico.
Guest Room
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
One king bed or two queen beds. Mangrove view.
One king bed or two queen beds. Water canal view.
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
One king bed or two queen beds. Garden View.
One king bed or two queen beds. Resort View.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
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Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - www.maritur.com
Valet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
We have bundled together our most popular amenities and activities under one resort experience fee of USD 27 per adult (ages 18+), per night. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Contact our Concierge to enjoy all these memorable experiences: $20 Credit to Sweet Spot at El Pueblito per room per stay*$25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay* $40 spa treatments credit per room per stay* Complimentary high-speed internet Complimentary Valet Parking 24/7 on-property transportation via chauffeured golf carts Guided catamaran tour Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys* Beach volleyball, Beach games, and competitions Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm On-property birdwatching boat tour* Use of bicycles throughout the resortTransportation to El Pueblito, El Camaleon, and other Mayakoba resorts* *Some services are subject to schedule.*Some restrictions may apply
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES1. Indulge your senses in Willow Stream Spa with our local Melipona honey bee treatments2. Capture unique moments with the on-property birdwatching boat tours3. Ride a bike throughout the resort with your family4. Join to the Coral Reef Reforestation snorkeling activity5. Have a drink at Cielo Rooftop overlooking the Mexican Caribbean6. Start your day with Yoga at the Beach7. Ask for a Habanero Margarita at Brisas Terrace8. Take a walk to “El Pueblito” and try our Aldo’s Gelato exclusive flavors for Fairmont Mayakoba at Sweet Spot9. Go to the Camaleón Golf Course and play 18 holes or just book an induction lesson at the Pro-Shop10. Share your Fairmont Mayakoba experience and use our official hashtags. #FairmontMayakoba #FairmontMomentsDownload our Resort Map
Download the full Mayakoba complex brochure
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Ollie Baby Kit, includes: bubble bath, hair wash, body lotion, cleansing soap, and a stuffed groundhogBaby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon from which it takes its name, the over 7,000 yards course designed by golf great Greg Norman. Home of PGA Mayakoba Golf Classic.
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In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Willow Stream Spa at Fairmont Mayakoba—a mystical backdrop for an unforgettable spa experience that recalls the textures, colors and scents of ancient Mayan culture. In the shadow of the stones and trees the Mayans used to erect legendary monuments and temples thousands of years ago, you’ll find places to rest, reflect and find your energy.
Enjoy an invigorating massage under the leafy canopy of our private treatment rooms, overlooking the treetops of the mangrove forest.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
The region of Riviera Maya is famous for its miles of soft beaches, Mayan ruins, and world-class scuba diving. For the adventurous, the recreational activities are endless such as scuba diving with electric rays among giant sponges and stony corals, ziplining over beautiful jungles, jetskiing miles across the Caribbean waters, and swimming with dolphins at Delphenus in Playa del Carmen. Visiting cenotes is another experience unique to this area. Cenotes are sinkholes filled with fresh water, typically found in caves that the Mayans believed were sacred places.
TOP 10 DESTINATIONS
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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4.5/5
Reviewed 2022-09-25
I was attending ILTM and thought the staff was amazing and very hard working. The logistics and shuttles were a bit hit or miss. It would have been nice to have a breakfast closer to the main building, I didn't get to enjoy any. One thing I wanted to mention was the inconsistencies in the items that some of my colleagues received but myself and some others didn't. Mezcal, beach bags...etc. definitely not a big deal but not sure why that would happen and would love a response if possible.
Reviewed 2022-09-24
Was given a hard time at all the restaurants (except Tauro) when asking for what could be made vegan despite being told by my work before booking the personal portion that it wouldn’t be a problem. Ordered the vegan breakfast from the in-room service menu repeatedly because of lack of options available elsewhere and was served only half the items listed nearly every meal—really annoyed I paid $32+ USD for such a poor meal over and over again. You all definitely had things like fruit and potatoes that kept being left off, that was just inattention and laziness. Went into Playa del Carmen for vegan food and had no difficulty whatsoever. At the Hix bar I was even gaslit about a dish called the “vegan roll” not existing (it was on the menu, I pointed to it and showed it to the waitress) and had to push back several times before the wait staff relented and said they would see what they could do. Was only served half the dishes ordered there. The room I was put in, 4207, smelled very badly of mildew. When I brought up the issue a dehumidifier was dropped off, which I had to managed and empty myself throughout the stay. The staff insisted the smell was the mangrove trees despite the smell very obviously coming from the AC vents. The bathroom did not have a functioning vent fan, so that was probably part of the issue, but the air conditioner also smelled like it hadn’t been cleaned. Not 5-star service by any stretch of the imagination. Not coming back and telling other folks the same.
Reviewed 2022-09-23
Stayed here as part of a company offsite. The property itself is beautiful and well manicured, however after 5 nights the options available and open during lunch, or dinner became a bit repetitive. They could benefit from offering more options at each meal-time, however the food quality itself was great!
My wife and I stayed in a beachfront Casita and absolutely loved the time that we spent together there.
I recently stayed at the Fairmont Mayakoba (FM) for a vacation with my mother and sister. We live far away from one another and don't often get together, so this was a special trip for us. The location, facilities and especially the staff at the FM exceeded my expectations. My mother had recently injured her knee badly, and we had considered canceling the trip for fear that the injury would keep her from enjoying herself. Fortunately we didn't because the FM was so accommodating. We had transportation around the resort. The activities people (especially Jezer and Juan) made sure that my mother still got to participate in everything she wanted to. Their level of care really made the stay special. My mother is already talking about the next time we can come back, and so am I!
Reviewed 2022-09-22
My husband and I loved our stay at this resort. It is absolutely beautiful and the service at every level was outstanding!!
We booked through Travelzoo. As we arrived we were concerned about the ongoing renovations. There were a few concessions we made due to construction, but hardly noticed. We had a great time on the beach. Our favorite server was Luis Mendoza. We went to Puerto Morelos and Playa Del Carmen. Overall a fun, relaxing trip. The all inclusive package was great. We also explored the other properties and their restaurants. We will be back!
Shoutout to the staff and in particular Carlos at the guest support desk. Carlos is a rockstar.
I've spent a company retreat at Fairmont Mayakoba, and it's been an absolute blast. The resort is large, with plenty of great restaurants, bars, a beautiful beach, fantastic spa. My room was superb; I had a beautiful outdoor shower and plenty of space. I appreciated that the materials were high quality (what looks like wood is wood, what looks like stone is stone etc.), and the staff has been super friendly. I'd come back any day!
Reviewed 2022-09-18
Really enjoyed our stay at the Fairmont! The service was excellent, the renovated room was perfect. Special thanks to Fernanda! The staff at the front desk and Pool service was also outstanding, loved the ambiance of the new rooftop bar.
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Members' rate available: Save up to 10% at participating hotels with our loyalty programme.
The use of face masks at the Resort and in the state of Quintana Roo is now voluntary. For guests traveling to the US, we offer an Antigen tests at our resort. Click here to learn more.