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Family Travel

  • family travel Riviera Maya


  • Cribs available upon request
  • Connecting rooms available, please make this request at time of reservation, connecting rooms are subject to availability
  • Babysitting services


Complimentary amenity kits for Babies & Tots include an Ollie the Otter stuffed animal, no-tears hair wash, cleansing soap, toothbrush & paste, bubble bath and gentle lotion.

Babysitting services

Fairmont Mayakoba has certified nannies to care for your children while you relax. Please note the following:

  • Reservations must be made 24 hours in advance at extension 0 or by calling (984) 206 3000
  • Minimum service is for two hours
  • Services after 11:00 pm will incur an additional hourly charge to cover transportation expense
  • Hourly rates for babysitting are:
    • For one or two children $20 USD
    • For three children $24 USD
  • Babysitting is available for infants under 6 months through our Nurse Service for $40 USD* per hour

Payment can be made in local currency at the hotel’s exchange rate of the day when the service is rendered. Booking is required at least 24 hours in advance and will be charged to the guest’s room account. A nanny can supervise a maximum of three children. For services of 7 hours or more, a meal is to be provided by the guest for the babysitter. If a babysitting service is cancelled within 3 hours prior to the service, there will be a cancellation charge of 2 hours of service.





At all Fairmont hotels, children ages 5 and under eat free from the children’s menu while children ages 6-12 eat for half price when ordering from the regular menu. New this year: The expansion of the brand’s Lifestyle Cuisine program to children’s menus - offering a healthy twist on the usual kid-friendly favorites such as chicken strips, pizza, spaghetti with meatballs and even chocolate mousse. Chefs are in the process of swapping out refined flour for whole wheat, incorporating fruits and vegetables into recipes to help meet the recommended daily fiber allowance, and employing alternative cooking methods to help ensure healthier choices are made available to young diners.

The following restaurants feature a "Kids-Only" section:

El Puerto Restaurant
La Laguna Restaurant
Brisas Restaurant

Kids Club, Fairmont Fit and Babies´Room.

Children ages 4 to 12 enjoy epic adventures at the Discovery Club, where every day brings a new activity!

  • Mayan day
  • Aquatic adventure
  • Mexican fiesta
  • Summer day!
  • Ahoy matey! Pirate games
  • Heroes and princesses
  • And more!

Three hours per day, per child are offered no extra cost. Parents can select from 9:00 AM to 12:00 PM or from 5:00 PM to 8:00 PM . Additional hours can be booked at an additional cost.


Babies´Room. Activity center for children ages 4 and under. This is an indoor social place for parents, babies and toddlers to play and have endless hours of fun. Located adjacent to the Discovery Club, the Babies´ Room is a complimentary service for our guests available daily from 9:30 am to 7:30 pm. Here you will find toys, balls, giant puzzles and more! Please note that this space is unsupervised and parents must be present at all times.

For more information, please contact us:

Information * if applicable
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