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Fairmont Le Château Montebello

Unknown

Reviewed 2023-03-26

fun family vacation

Dan R.

Reviewed 2023-03-26

March Break Trip With Family - Overall Good

Spent three nights with Montebello with my wife, two small kids and grandmothers. Overall very nice. Food left something to be desired. And had to frequently ask for robes and slippers before finally getting them.

Greg G.

Reviewed 2023-03-25

A comfortable stay

Montebello...is a special place. Always gets you as soon as you walk in...truly unique in every sense. Such a warm welcome by staff and the structure itself.

Ed

Reviewed 2023-03-24

Still has original rooms

Enjoyed the original room with river view. Don't know why anyone would want one of the renovated rooms - where would the authentic charm be in that? The restaurant was the best of the central Canada Fairmont hotels that I've dined at in recent years. Best meal I've had at a restaurant in a long time.

Unknown

Reviewed 2023-03-24

Lovely nostalgic experience

We had a lovely time. The staff was excellent. Everyone was polite and accommodating. The facilities were warm, welcoming and wonderful but worn. Even the "newer updated" area where we stayed needs a refresh. We would definitely come again.

Carol C.

Reviewed 2023-03-21

A Nice Getaway

A nice getaway with friends for a couple of days.

Maria

Reviewed 2023-03-21

We arrived early on a Friday and luckily the room was available (between 1-2). 5 o’clock check in is far too late. The lobby atmosphere was lovely. Very warm and cozy. The room was clean but very warm to sleep. The food was delicious. Kids area was a hit! Movie night a great idea. The pool was too cold. We were looking for housecoats which we didn’t have in our rooms. Would be nice to store those in the closet so we don’t walk to the pool in our swimsuits. Disappointed that tubing didn’t open until 1 on the Saturday. Far too late in the day for that. Kids are up early and want to slide. The older lady at reception on Saturday was annoyed with us for asking about tubing. Acting like we disturbed her for asking twice. The first time we asked she said she’d know at 9. We went back at 9:30 and asked and she said she’d know at 9. I said it’s 9:30. She called someone and they said 1. She was very rude and short with us.

Kate H.

Reviewed 2023-03-21

Such A Special Hotel!

My husband and I spent three nights at the Chateau Montebello last week and we're ready to go back! This hotel is stunning--especially the famous lobby. We found the staff superb, the food terrific and the spa/pool so lovely. We were in one of the more rustic rooms (yet to be renovated) and we do think some updates to the bathrooms are required (mostly the shower) but that was minor compared to our overall spectacular stay. We'll definitely return!

Evan

Reviewed 2023-03-20

tough sleep

Everything but the bed was great. Our room 406 has a bed placed so that the head is lower than the feet. maybe add some shims so that is is level.

Fazal S.

Reviewed 2023-03-20

Great stay

Please in the games room have more games for older tweens and teenagers. So gaming consoles with TVs (PS5 or PS4, etc) and the appropriate fun games like hockey, car racing etc. Have more to do in that range. Also a way for tweens, teenagers to connect in a social atmosphere and do something fun!