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Fairmont Le Château Montebello

Unknown

Reviewed 2022-11-22

Unfortunate circumstances with the boiler breakdown and therefore no heat or hot water.

My rating is based on the unfortunate event during the evening at the hotel. Everyone on the staff were very pleasant, but I feel the administration should have been more pro active. When it was discovered that the no heat/no hot water was not a short term problem, the guests should have been advised of the complimentary breakfast and the reduction of fees without hearing about them or having to ask about them at the front desk.

Heather C.

Reviewed 2022-11-21

Very comfy atmosphere

Was there for our 16th wedding anniversary. Very enjoyable. The only thing I would like to have had was more then one restaurant.

Unknown

Reviewed 2022-11-21

I have been at Chateau Montebello many times in the past. This time the pool was not open (although I had been assured when I reserved in July that it would be open in November). So that was a disappointment.

Rosemary L.

Reviewed 2022-11-21

Just what the doctor ordered. Great food, relaxing, lots of places to be alone if you wanted, or lots of places to people watch if you wanted. The caliber of staff is outstanding. Can't do enough for you.

We were looking for a quiet getaway for a couple of nights. We didn't leave the resort. Loved having a drink in the lobby, meals were great, especially love the breakfast. Sat outside the dining room on comfy chairs with an outdoor blanket (provided by kind staff) and read a book. Made a promise to come back every quarter.

Unknown

Reviewed 2022-11-21

Not as I expected.

Gabe B.

Reviewed 2022-11-21

Beautiful Building

2 night stay for friends wedding on location

Michael L.

Reviewed 2022-11-20

Lovely room, friendly staff, wonderful location and surroundings

On the whole, a positive experience. The food was not up to scratch.

Mathieu L.

Reviewed 2022-11-20

Amazing stay!

Cozy room, good service, and such a beautiful hotel.

Thy D.

Reviewed 2022-11-17

So so stay

The hotel is impressive and we liked the size and comfort of our king room as well as the outdoor activities including fire pit. However, for the price of accommodation and food, quality was lacking. The in room dining is very limited, very expensive and to be frank lacking in flavour. There are no poultry options so it’s either seafood or beef available or spaghetti. Although children eat free, it is only applicable at the restaurant. We were trying to be COVID safe so stick to in room dining but it got very boring after 2 days. Tv signal was always off so you could not get a decent channel to work for most of the time. Hotel should really upgrade to streaming services. Staff are friendly and courteous but no one masks. Not one single staff person was wearing a mask throughout the hotel. This was our second stay and it really was not the same. I would not stay here again.

Mike

Reviewed 2022-11-16

Excellent time, as always

Had a wonderful one night stay at Montebello. Food and atmosphere was great. Had a wonderful chat with Nicholas who always makes us feel welcome at the Montebello.