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Guest Services


Babysitting in guest rooms is available at the resort.

 3 hours4 hours5 hours6 hours7 hours
 1 child$45$55$70$85$95
 2 children$50$65$80$95$115
 3 children$65$80$100$120$140
 4 children$75$100$125$150$175

Please note that the babysitting fee is modified during the following periods, according to the below grid. 

  • Statutory holiday weekends
  • Ontario and Quebec spring break weeks
  • Summer period from June 15 to September 15, 2019
  • Holiday period from December 23, 2019 to January 3, 2020
 3 hours4 hours5 hours6 hours7 hours
 1 child$65$85$105$125$145
 2 children$70$95$115$140$165
 3 children$85$115$145$175$205
 4 children$95$130$160$190$225

A minimum of three hours is required. Please contact the concierge at 819 423 6341 to confirm a babysitter at least 24 hours before services are required.

Bell Staff

Full Bell staff services are available for luggage storing or porterage.

Check-In / Check-Out

Check-in time is 4:00 p.m.
Check-out time is 12:00 p.m.


There is an Activity Desk located in hotel lobby that is open from 9:00 a.m. to 5:00 p.m., seven days a week. Let our concierge team help you plan the most memorable getaway. To reserve activities, to make dinner reservations or to learn more about our different services, please contact our team at 819 423 6341 or directly by email.


Elevators can be found at the entrance of each wing.

Gift Shops

There are two gift shops located on the main level of the hotel, selling baseball caps, T-shirts, magazines and much more.


Housekeeping will be happy to provide extra towels and toiletries on request.

Laundry Services

24-hour return service is available, five days a week.


  • Outdoor self-parking for non-hotel guests is $25 per day plus taxes, does not include in-and-out privileges.
  • Valet parking is also available for $22 per day plus taxes, with unlimited in-and-out privileges. 
  • Free parking for guests with an electric or hybrid car. 

The Fairmont properties in the Québec province have installed electric vehicle charging stations in partnership with Hydro-Québec’s Electric Circuit. Electric vehicle users can now drive worry-free, knowing that a public network of charging stations is available to meet their needs. Our charging station is located in our parking lot. For more information, please click here.

Pet Policy

It is a pleasure to welcome you and your pet to Fairmont Le Château Montebello!

Please make sure to browse our Pet Services to find out about the rules to follow, daily pet fee as well as different activities and services.

Resort Experience Fee

Château Montebello offers you the resort experience! We have bundled together our most popular amenities and activities under one Resort Experience Fee of $28 plus taxes per room, per night* that will be added to your stay. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Click here for the complete list of inclusions.

*Please note that starting January 7th, 2020, the Resort Experience Fee will pass to $30 plus taxes per room, per night.

Safe Deposit Boxes

Safety deposit boxes are available in all guest rooms.

Wheelchair Accessibility

The hotel has three specially designed rooms that have wider door entrance and bars in the bathroom near the toilet and in the shower. One wheelchair is available, for emergency use only.

* if applicable
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