FAQ Services

FAQ Services

We are pleased to welcome you to Fairmont Le Château Montebello! As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit ALLSafeandWell.com.  

Please visit fairmont.com/montebello for more information or to make a reservation.

Please note that the hotel site, including its restaurants and hiking trails, is currently limited to registered guests of the hotel and members of the yacht club.

 

COVID-19 IMPORTANT!

Please note that vaccine passports will be introduced in Québec on September 1, 2021. Learn more at Quebec.ca. Our services have been adapted in compliance with the provincial government’s official ordinance. The Outaouais Region is currently a green zone (Vigilance).

Face coverings are mandatory in enclosed public spaces throughout Quebec. It is therefore mandatory to wear a mask inside the hotel at all times. The regulation applies to everyone aged 10 and up, although children as  young as two are also encouraged to wear a mask.

Along with the hotel, the following amenities and services are open:

 

HOUSEKEEPING

Housekeeping service is available upon request for the duration of your stay. Replenishment service for towels and other amenities is available at all times.

 

DINING (Vaccine passport REQUIRED)

Aux Chantignoles restaurant
Daily from 7:00 am – 11:00 am / 12:00 pm – 2:00 pm / 5:30 pm – 10:00 pm
An advanced reservation is required from 5:30 pm. Learn more

Bar Le Foyer
Daily from 4:00 pm – 11:00 pm
No reservation required. Learn more 

In-room dining and picnic baskets
Daily from 7:00 am – 10:00 pm
Vaccine passport NOT required for in-room dining service and picnic baskets. Please order your picnic basket before 9:00 am for same day delivery. Learn more

Please note that the hours of operation are subject to change and weather conditions. To make a reservation, please contact our dining team at 819 423 3021. Restaurants remain limited to registered guests of the hotel and members of the yacht club. Bistro La Seigneurie remain temporarily closed.

 

AQUATIC CENTER AND HEALTH CLUB (Vaccine passport REQUIRED)

Indoor pool, whirlpools, indoor tennis courts, squash court 

Daily from 7:30 am – 9:00 pm

Please note that the Aquatic Center and Health Club remain limited to registered guests and members of the yacht club. Hours of operation are subject to change. An advanced reservation is required to access the indoor pool, the indoor tennis courts and the squash court. Please contact our team at 819 423 6341 or at montebelloconcierge@fairmont.com.

Fitness center

Daily from 7:30 am – 9:00 pm

Please note that the Aquatic Center and Health Club remain limited to registered guests and members of the yacht club. Hours of operation are subject to change. No reservation required. Guests must sign in to access the facilities. Wearing a face covering is mandatory when moving from one machine or space to another and a physical distance of 2 meters must be maintained at all times.

 

OUTDOOR POOL & CABANAS (Vaccine passport NOT required)

Saturday and Sunday (weather dependent) from 10:00 am – 6:00 pm 

No reservation required for the outdoor pool. Please note that the Outdoor Pool & Cabanas remain limited to registered guests and members of the yacht club. The hours of operations are subject to change and weather.

Rate private cabana
$200 per cabana, per day for up to 6 guests

Taxes are not included. An advanced reservation is required for the private cabanas. Please contact our team at 819 423 6341 or at montebelloconcierge@fairmont.com

 

SPA (Vaccine passport NOT required)

Spa Le Château Montebello welcomes guests from the hotel as well as exterior clients on appointment for massage therapy, body and beauty treatments. Exterior clients get a complimentary access to the indoor pool. An advanced reservation is required.

Monday to Saturday from 9:00 am – 6:00 pm
Sunday from 9:00 am – 5:00 pm

Vaccine passport REQUIRED to access the indoor pool. Please note that the hours of operation are subject to change. An advanced reservation required. Please contact our spa team at 819 423 3099. 

 

GOLF (Vaccine passport NOT required)

Golf Le Château Montebello is open daily to golfers. Discover this stunning 18-hole Stanley Thompson-designed course.

An advanced tee-time is required. Please contact our team at 819 423 6341. 

 

SEASONAL ACTIVITIES (Vaccine passport NOT required)
Discover the seasonal activities currently offered at our resort. Learn more here.

Sports Chalet 
Outdoor tennis courts / bicycle / mini golf / croquet / bocce / horseshoe / badminton / basketball / soccer  

Daily from 9:00 am – 5:00 pm

Please note that the hours of operation are subject to change. Equipment is available at the Sports Chalet. A reservation is required for the outdoor tennis courts between 9:00 am – 7:00 pm. Outside those times is on a first come, first serve basis. Please contact our team at 819 423 6341 or at montebelloconcierge@fairmont.com.  

Nautical Pavilion
Kayak / Canoe / Stand-Up Paddle Board 

Saturday and Sunday (weather dependent) from 10:00 am – 5:15 pm

Vaccine passport REQUIRED for the double kayak. Please note that the hours of operation are subject to change and to weather conditions. No reservation required. On a first come, first serve basis.   

Hiking trails

Available daily

Download our resort map here. Now also online with the Ondago App. Please note that the hotel site and its hiking trails remain limited to registered guests of the hotel and members of the yacht club.  

Outdoor fire pits

Daily from 6:00 pm – 9:00 pm near the stable 

Marshmallows for sale at the Boutique du Château.   

Guided 90-minute ATV Rides

Available daily

Rates
1 person: $130
Passenger: $30

Taxes are extra. A reservation is required 24 hours in advance. Please contact our team at 819-423-6341. Helmet, fuel and insurance is included. Must be aged 21 years and over and have a valid driver's license. A credit card deposit is required.

Guided 90-minute Side-by-Side rides

Available daily

Rates
2 people: $175

Taxes are extra. A reservation is required 24 hours in advance. Please contact our team at 819-423-6341. Helmet, fuel and insurance is included. Must be aged 21 years and over and have a valid driver's license. A credit card deposit is required.

Geo-Explora Scootrek (open to outside guests)

Have a blast exploring Montebello on an electric scooter! Similar to a treasure hunt, you must find points of interest and solve small quizzes, while discovering the region's history.

September 7 to October 11
Saturday to Monday from 9:30 am – 5:30 pm

Learn more

Pedego Montebello – Electric Bikes (open to outside guests) 

The electric bike is the ideal means of transportation to discover the village of Montebello's attractions!

Available Friday to Tuesday from 9:30 am – 5:30 pm

Learn more

Montebello Mountain Bike (open to outside guests)  

Montebello Mountain Bike offers a new 20-kilometer network of trails to be explored by cyclists of all calibers.

Monday and Tuesday from 9:00 am – 4:00 pm
Wednesday to Sunday from 9:00 am – 8:00 pm

Learn more 

 

BOUTIQUE DU CHÂTEAU, GIFT & COFFEE SHOP (Vaccine passport NOT required) 

Daily from 7:00 am – 9:00 pm

Please note that the hours of operation are subject to change.

 

LOCAL ATTRACTIONS

Parc Oméga, wildlife park

Open Monday to Friday from 10:00 am – 4:00 pm and Saturday & Sunday from 9:00 am – 4:00 pm. Advanced online ticket  purchasing is required. To learn more, please contact 819 423 5487 or visit parcomega.com/en.

Fromagerie Montebello, cheese shop

Open Saturday to Thursday from 9:00 am – 5:00 pm and Friday from 9:00 am – 6:00 pm. To learn more, please contact 819 309  0541.

ChocoMotive, chocolate & local products shop

Open Wednesday to Sunday from 9:00 am – 5:00 pm. To learn more, please contact 819 423 5737.

BoniChoix, grocery store

Open daily from 8:00 am – 8:00 pm. To learn more, please contact 819 423 6326.

Bistro Montebello

Open daily. To make a reservation, please contact 819 423 6900.

Les Brasseurs de Montebello & Souche-Ì

Open Wednesday to Sunday. To make a reservation, please contact 819 309 0807.

Le Napoléon

Open daily. To make a reservation, please contact 819 423 5555.

In-Room Dining
In-Room Dining
Turn your holiday into a true vacation when visiting our log cabin. From breakfast in bed, to your very own private cocktail hour or an intimate dinner for two, our in-room dining service covers it all.

Discover other activities in Fairmont Le Château Montebello