COVID-19: Easy cancellation and Hotel re-openings
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Our Fairmont family welcomes you and your special, tail-wagging family member to the beautiful wine country. If there is anything we can do to enhance your stay with us, please don't hesitate to let us know. Let the adventure begin!
Pet Stay Benefits
Comfort pet amenity - a comfy dog or cat bed, blanket, water & food bowl - upon request.
Pet treats available at the concierge desk.
A special welcome amenity is also offered for our furry friends including plush play toys, treats, and a discount at a local pet pampering store – Woof!
Hotel Pet Stay
A pet fee of $100 per pet per stay will apply - no more than two animals per guestroom.
Housekeeping
The Housekeeping Department will have beds and bowls for dogs and cats, available upon request. Complimentary biodegradable pet waste pick-up bags and relief areas are available throughout the resort grounds.
Pet Policy
Any pet at the resort must be on a leash at all times and should not be left in the guest room. If left alone in the guest room, please hang the "Enjoying a Moment of Privacy" sign on the outside of your guest room door and note that no staff will enter your room. Please provide your contact information to the front desk in case of an emergency. Pets are not permitted in the Food & Beverage outlets and are not permitted in the spa pool areas, but leashed and well-behaved dogs are allowed at the fire pits, lawn areas, and the Main Pool; however, not in the water.
Special Arrangements
Pets are welcome at Fairmont Sonoma Mission Inn. Please contact Royal Service at +1 707-938-9000 to make the necessary arrangements for your pet. While on the property, please Kipsu (read - text) +1 707-329-0098 if you need assistance.
Service animals are always welcome and exempt from the daily charge and the restrictions regarding the Food & Beverage outlets, the Spa, and Pool regulations.
For dog friendly parks and beaches, please click or tap HERE.
For restaurants in Sonoma that are dog friendly, kindly click/tap HERE.
For Wineries in Sonoma County that allow your dog to join you, click or tap HERE.
For Wineries in Napa County that allow your dog to join you, please click/tap HERE.
To download our Pet Brochure, please tap HERE.
Play
Fairmont Heritage Place Mayakoba
Kids Club
Fairmont Mayakoba
Adventure
Discover the Mayan Legacy
Beach With over 240 animal species living in Mayakoba this is one of the highlights of the resort.