Downtown Chicago Illinois Hotels: The Fairmont Chicago Illinois Hotel

Guest Services

  • Downtown Chicago Illinois Hotels: The Fairmont Chicago Illinois Hotel Reservations, Rooms

Babysitting Services

The Fairmont Chicago uses the services of American Childcare, a local bonded babysitting company in Chicago. American Childcare will provide your family with childcare support during the day, for those special evenings away, weekends and holidays. For information and reservations, please visit their website or call: (312) 644-7300.

Concierge Services at The Fairmont Chicago is pleased to assist you in setting up babysitting and child care services during your stay.  Please phone the Concierge Desk at (312) 565-6651 or the hotel at (312) 565-8000 for more information.

Bell Staff

Bellmen are located in the Main Lobby of the hotel. They will be happy to assist you with porterage and luggage storage.

Concierge

The Concierge is available 24-hours a day in the Main Lobby of the hotel. They can help you arrange dinner reservations and give you directions to major attractions.

Housekeeping

The Housekeeping staff is pleased to offer twice-daily maid service to ensure the best possible comfort to all our guests. They also handle all requests for lost and found items.

Internet Access, Wireless

Complimentary Wireless Internet Access is available for guests in the Fairmont Chicago, Millennium Park throughout the Lobby Level and in mySpa. 

 

High Speed WiFi Internet access is available in guestrooms.  Access suited for internet browsing, web based email and social networking ($13.95 plus tax per 24-hour period).  Premium High Speed WiFi Internet access ideal for VPN (corporate users), video, online entertainment, streaming and downloading ($23.95 plus tax per 24-hour period; complimentary for members of Fairmont President's Club).  Guests are able to input their credit card number in the appropriate field for automatic billing.

Laundry Services

Same-day laundry service and overnight shoe shine is available. Pressing service is offered 24-hours a day.

Parking

The hotel's valet parking charges (including tax) are as follows:

  • Up to Two hours: $26.00 
  • Two to Six hours:  $38.00
  • Six to 24-hours and overnight parking: $65.00
Receive a reduced parking rate with validation from mySpa, Aria Restaurant and Bar. 

Pet Policy

Pets under 25 pounds are permitted in the hotel. The animal must be on a leash at all times and must not be left unattended in the room. Seeing-eye dogs are always welcome and exempt of charges.  Deep cleaning charges may apply.  Please e-mail the hotel to confirm your pet will be staying with you.  

Safe Deposit Boxes

Safe deposit boxes are available at the Front Desk at no extra charge.

Wheelchair Accessibility

There are rooms at the hotel which are specially adapted for physically challenged guests. These rooms feature wide doorways, lower door handles, lower light switches and grab bars in the bathroom.

Room
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