Check-in from 4pm / Check-out until 11am
Early check-in and late check-out may be available for an additional fee.
Please get in touch and we will be happy to assist you: +1 312-565-8000
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service DETAILS
AT FAIRMONT CHICAGO
World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, suggesting tours and activities, and providing recommendations in Chicago. Your comfort and convenience are our top priorities.
Guest information
Valet Parking is available for overnight guests and for guests of Toro Chicago.
- 0 – 3 hours: $32
- 3 – 6 hours: $55
- 6 hours – 24 hours: $86
- Overnight: $86
- Toro Chicago & Leaf Spa (up to 4 hours): $26
Sunday – Thursday, 6 am – 12am: No overnight service
Friday - Saturday: 24 hour continuous service
At Fairmont Chicago, we strive to meet the needs of our guests with disabilities. Our ADA-compliant rooms are thoughtfully designed to ensure your comfort and safety during your stay, and many of our hotel areas are fully accessible. Please contact us if you have any special requests relating to accessibility, or if you need more information about our facilities and services.
FedEx Office Business Center is available Monday - Friday 7:30am - 5pm. Located on the B1 level, services include printing, shipping, scanning, and more.
For more information, call +1 312-938-5425.
24-Hour Fitness Center located on level B1
A $25 daily urban experience fee (plus tax) will be charged to each room. Included in the fee are the following benefits, daily credits cannot be combines during stay:
- Food & Beverage Credit: Enjoy a $15 daily credit towards Toro by Chef Richard Sandoval or The Lobby Bar.
- Leaf Spa Credit: Enjoy a $35 credit towards any service in Leaf Spa.
- Dry Cleaning & Laundry Services: Enjoy a $10 credit towards in-house dry cleaning and laundry.
- Lakeshore Sport & Fitness: One daily pass per guestroom to Chicago’s premier sport and wellness facility ($35 value). Passes available at the Front Desk.
- Transportation: 10% off airport transportation when reserved in advance through our concierge service.
Dogs and cats under 40 pounds are permitted in the hotel. The animal must be on a leash at all times and must not be left unattended in the room.
There is a $150 non-refundable room cleaning fee for short-term stays. For stays 7-30 days, the fee is $300. Additional fees will be assessed if there are any damages incurred throughout your stay.
Service dogs are always welcome and exempt of charges. Please email the hotel at chicago@fairmont.com to confirm your pet will be staying with you.
Standard internet is included in the Urban Experience Fee. High-speed internet is complimentary for Accor Live Limitless (ALL) members. Not a member? Enroll Now
Guest services
Bell Staff are available daily 8am - 7pm.
Limited next-day laundry service is available Monday - Saturday. Advanced notice is required.
Microwaves and mini fridges are available upon request and based on availability.
Make the most of your stay
Fairmont is a part of ALL - Accor Live Limitless, Accor’s loyalty program. Earn points to redeem on future stays and experiences. Join and enjoy perks & benefits. Not a member? Enroll now
Join ALL - the lifestyle hotel loyalty program
Unlock exclusive benefits
- Member rate
- Room upgrades
- Free nights
- Limitless experiences & partners
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A stay that will fit your way of traveling
TRAVELLING FOR BUSINESS? LET IT BE GOLD
Newly renovated guestrooms, suites, and our exclusive Fairmont Gold Lounge offer the perfect environment for productive work sessions. Complete with daily breakfast, evening refreshments, and a full honor bar, the Fairmont Gold Lounge is ideal for business travel.
Discover a privileged hotel-within-a-hotel experience with a VIP service that begins the moment you arrive and receive personalized service from our dedicated Fairmont Gold team to transform your business trip into a memorable moment.
ACCOMMODATION
A grand experience
Elevate your luxurious stay in one of our five Grand Suites. Each offering sweeping views of Chicago’s parks, skyline and Lake Michigan from the hotels’ highest floors. With exclusive access to the Fairmont Gold Lounge, each Grand Suite offers its own unique style to enhance your Chicago getaway.
