Welcome toFairmont Empress

Famed as Canada’s Castle on the Coast, the Fairmont Empress in Victoria is an award-wining British Columbia hotel and National Historic Site dating back to 1908. With unparalleled views over the Inner Harbour, this historic hotel is where contemporary convenience meets iconic luxury and classic British styling. Our Victoria hotel is a distinguished city hideaway with 431 tasteful rooms and suites, including our 'hotel-within-a-hotel' Fairmont Gold accommodations, a fine-dining restaurant, and the best afternoon tea in Victoria, BC.
721 Government Street, Victoria - British Columbia V8W 1W5, Canada
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Accommodation

We offer 431 elegant guest rooms and suites at Fairmont Empress, one of the best pet-friendly hotels in Victoria BC. With stunning views over the Inner Harbour, the city, or the courtyard, our rooms combine contemporary amenities with classic styling – everything today’s aficionados of travel desire for an unrivaled stay. For an incomparable guest experience, book a Fairmont Gold room for exclusive access to our prestigious Fairmont Gold Lounge with Inner Harbour panoramas, complimentary evening canapés, and the services of a personal concierge.

Fairmont Gold City View

Fairmont Gold

260 sq.ft. to 330 sq.ft. / 24 sq.m to 31 sq.m

King bed. Modern upscale design, heightened finishings. Ideal for business traveller or couple. Fairmont Gold lounge, breakfast and canapes. Accessible room available on request.

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Fairmont Gold Deluxe City View

Fairmont Gold

330 sq.ft. to 420 sq.ft. / 31 sq.m to 39 sq.m

 These generous Fairmont Gold rooms feel more like urban island residences, with designated sitting and lounging spaces. Fairmont Gold lounge, breakfast and canapes. City views. 

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Fairmont Gold Harbour View

Fairmont Gold

280 sq.ft. to 350 sq.ft. / 26 sq.m to 33 sq.m

These airy king rooms look right onto the Inner Harbour. Modern upscale design, heightened finishings. ideal for business traveller or couple. Fairmont Gold Lounge, breakfast and canapes.

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Fairmont Gold Deluxe Harbour View

Fairmont Gold

380 sq.ft. to 420 sq.ft. / 35 sq.m to 39 sq.m

Stunning views, these large, naturally lit rooms feature a luxurious king bed and enticing lounging areas. This guest room is perfect honeymooners and couples on a romantic escape.

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Fairmont Gold One Bedroom Suite

Fairmont Gold

450 sq.ft. to 600 sq.ft. / 42 sq.m to 56 sq.m

Ideal for couples looking for a little more space these luxuriously furnished suites feature a separate living area. Fairmont Gold amenities. Nespresso machine. Rainfall shower. City View.

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Fairmont Gold One Bedroom Harbour View Suite

Fairmont Gold

450 sq.ft. to 750 sq.ft. / 42 sq.m to 70 sq.m

This one has it all: views of the Inner Harbour, sophisticated design, ample space for retreating or socializing. This residence-style suite channels urban chic. 1 bathroom, 1 powder room.

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Fairmont Gold Two Bedroom Harbour View Suite

Fairmont Gold

775 sq.ft. / 72 sq.m

Our unique Fairmont Gold Suite has 2 bedrooms, 2 bathrooms and a large contemporary living room with sofa bed. Oversized windows in all rooms frame the Inner Harbour.  Up to 5 adults. *Not bookable online.

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Contact & Location

Check-in 4:00 PM -
Check-out 11:00 AM.

+1 2503814334
Hotel map location
721 Government Street, Victoria, British Columbia, Canada, V8W 1W5

  • Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport. 

    If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.

  • The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.

  • Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.

     

  • If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Fairmont Empress is proud to offer an array of guest services.
  • Babysitting
  • Bell & Porter Services
  • Bicycles
  • Concierge
  • Housekeeping
  • Internet access
  • Laundry services
  • Pet program
  • Disabled accessibility

Offers

Fairmont Empress offers a wide selection of hotel packages and promotions designed to provide exceptional value. Whether you are planning a quick weekend getaway or the vacation of a lifetime, we have the perfect Vancouver Island experience for you.

Stay Longer

Create Endless Memories - Save up to 25%

Fairmont Empress
Save up to 25% on our best available rate
See all details Create Endless Memories - Save up to 25%
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Residents' Offer

BC/AB/WA/OR Residents Offer with Complimentary Parking, Late Check Out

Fairmont Empress
Backyard getaway this cozy season with 15% savings, complimentary self parking, 2 PM late check out.
See all details BC/AB/WA/OR Residents Offer with Complimentary Parking, Late Check Out
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Exclusive Lounge Access

Go for Gold

Fairmont Empress
An elevated level of luxury service and exclusive amenities. Enjoy 15% off luxury accommodations with complimentary parking
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Wellness

New Year, New You: Empress Wellness Retreat

Fairmont Empress
Fairmont Empress' Wellness Retreat Awaits
See all details New Year, New You: Empress Wellness Retreat
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55+

Seniors Rate

Fairmont Empress
Seniors aged 55+ enjoy 20% off with our best available rate
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Bed & Breakfast

Bed & Breakfast

Fairmont Empress
Bed & Daily Breakfast for Two
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Promotions

AAA/CAA Special Offer

Fairmont Empress
Special Offer for AAA/CAA Members
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Family

Kids Rule the Castle

Fairmont Empress
Make family memories at Canada's Castle on the Coast
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Advance Purchase

Early Booking Offer

Fairmont Empress
Book early and save 20% off our best available rate
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Romance

Grand Romance

Fairmont Empress
Enjoy a welcome bottle of sparkling wine, chocolate treats, and breakfast on us.
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Trees of Hope

Trees of Hope

Fairmont Empress
Enjoy 15% off our best daily rate as well as a $25 hotel credit! In exchange, we'll donate $10 for each night of your stay to Make-A-Wish Foundation
See all details Trees of Hope
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The Willow Stream Spa at Fairmont Empress

The award-winning Willow Stream Spa at Fairmont Empress is acclaimed as one of the best spas in Victoria BC. This tranquil haven for mind, body, and soul is dedicated to your holistic wellbeing and the enhancement of your energy levels. At our luxury Victoria spa, our wellness experts offer signature West Coast treatments inspired by the wild beauty of Vancouver Island, its pristine forests, and the ocean. Our indulgent treatments include invigorating facials, deep tissue massages, and a mineral pool to cleanse, detoxify, and re-invigorate your body.

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Willow Stream Spa at Fairmont Empress

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria.

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Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Events

With a legacy stretching back to 1908, Fairmont Empress is proud of its reputation as an iconic venue for successful Victoria business meetings, lavish family parties, and formal black-tie balls. Along with sweeping views over the sparkling waters of the Inner Harbour, our hotel in downtown Victoria BC offers an opulent ballroom and the beautiful Rose Garden for impressive society weddings, as well as smaller spaces for more intimate celebrations. Our dedicated planners take care of everything – from menus to decorations – so you are free to enjoy your day.

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Meetings

Event

Reflecting the expectations of a world-class capital city, Fairmont Empress is proud to offer professional meeting facilities supported by a comprehensive array of state-of-the-art services. Our meeting planners offer an expert’s knowledge in planning meetings and events of unparalleled success.

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Weddings

Event

Discover a breathtaking location for an unforgettable wedding at the iconic Fairmont Empress. From the opulent and traditional Crystal Ballroom to our famous English Rose Garden, brides-to-be have a wealth of elegant options for their special day.

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Social Events

Event

Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball or an intimate event for 30. With Victoria's sparkling Inner Harbour as the natural backdrop, turn of the century architecture, classic beauty and exquisite cuisine, our skilled professionals will help create an event filled with memories to last a lifetime.

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Hotel Reviews

See what guests are saying.

4.6/5

rating 4.6
9684 reviews

Lesa A.

Reviewed 2024-12-10

rating 4

Very comfortable

Very well located to allow us to walk around downtown. We arrived with everything decorated for Christmas. Very elegant. Room was ready upon arrival and allowed for a very convenient stay

Unknown

Reviewed 2024-12-09

rating 5

Excellent staff

Debi C.

Reviewed 2024-12-09

rating 4.5

Most enjoyable

Everything was great until checkout when one staff member said credit could be given to my daughter’s account but fellow denied request without trying to correct anything

Unknown

Reviewed 2024-12-09

rating 4.5

Great customer service . Location excellent . Staff professional and friendly . Of all meals and experiences priced ok , breakfast is over priced .

Joy

Reviewed 2024-12-09

rating 4.5

Well located

Nicole

Reviewed 2024-12-09

rating 5

Exceptional

We had a wonderful time, as always. Impeccable service and food. It was so lovely to watch the Santa Claus parade from the balcony. Thank you for making our stay exceptional.

Jen D.

Reviewed 2024-12-09

rating 5

We were very well looked after - all our requests were accommodated and staff went above and beyond!

Fedon M.

Reviewed 2024-12-09

rating 4.5

Still enjoy every stay!!

I always enjoy my stays here. From positive and friendly staff to quality Restaurant experiences. The beds are the most comfortable. - so good that my wife is thinking of purchasing a Fairmont mattress.!!

Unknown

Reviewed 2024-12-09

rating 4

Seemless

Dale H. U.

Reviewed 2024-12-09

rating 0.5

Glass in food from room service

shard of glass went through my lip from breakfast - called food manager to let him know - him and a fist aid employee came to room offered me 50.00 off my food for the stay - I explained that the larger concern is if a plate or glass shattered by the food that was being cooked besides mine. I inspected all glass that room service had brought to see if glass was contained to my order - no glass was found I showed them a picture of the shard and my lip it went through. They kept the shard in a SS dish. Upon checkout my credit was not showing on the room.

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