General Services at Fairmont Pacific Rim

Guest Services


Babysitting

Fairmont Pacific Rim will provide your family with childcare support during the day or for those special evenings out.  Pricing and availability can be determined by speaking with the concierge.

Bell Staff

Bellmen are available 24 hours a day, and would be pleased to assist with porterage and luggage storage.

Check-In / Check-Out

Check in time is 3:00 p.m.
Check-out time is 12:00 noon.

Concierge

Our concierge is available in the main lobby of the hotel, and can assist in providing information about everything from dinner reservations to directions.

Elevators

Guests will have access to elevators in the main lobby. For your security, room keys are required to access guest room floors.

Housekeeping

Our housekeeping team is pleased to offer twice daily maid service including turn-down service to ensure the best possible comfort for all guests.

Laundry Services

Same-day dry cleaning, laundry service, and overnight shoe shine is available.  Pressing service is available upon request.

Parking

Fairmont Pacific Rim offers on-site parking.  

Valet Parking

  • Each 1/2 hour from 6am-6pm: $9.00
  • All Day from 6am-6pm: $28.00
  • Evenings from 6pm-2am: $17.00
  • Overnight until 4pm the following day: $48.00
  • Willow Stream Spa validated parking: $13.00

Self Parking

  • Each 1/2 hour from 6am-6pm: $4.00
  • All Day from 6am-6pm:  $23.00  
  • Early bird special.  9am-6pm $21.00
  • Evenings from 6pm-2am: $12.00
  • Overnight until 4pm the following day: $43.00
  • Willow Stream Spa (validated): $8.00
  • Weekly Rate $175.00

All parking rates are inclusive of taxes.  

Pet Policy

The Fairmont Pacific Rim recognizes that pets are considered part of our guests’ family. The hotel is designated as pet friendly, and welcomes cats and dogs. The pet must be on a leash at all times and must not be left unattended in the room; our Concierge team is able to arrange pet sitting services if required. Please refrain from taking the pet to the restaurants and bars. A welcome package will be presented upon arrival featuring special pet amenities including pet bedding, treats and walking map. Any damage incurred to the room by the pet is the responsibility of the guest. Service animals are always welcome and exempt of charges. Room type and location may be restricted.

Safety Deposit Boxes

Safety deposit boxes are available at the front desk at no extra charge.  Each room has its own private digital in-room safe as well.

Transportation

Fairmont Pacific Rim is pleased to be partnered with Star Limousine.  “Meet & Greet” pick up starting from $140.00**; drop off only starting from $108.00**. Please contact our concierge directly to book (604) 695 5402 or online directly with Star Limousine at www.starlimousine.com


**Prices are exclusive of taxes and service charges for sedan service. Reservations must be cancelled 24 hours prior to avoid cancellation penalties.


Offered exclusively to Fairmont President’s Club Members is our complimentary downtown Luxury BMW hotel car service. This service features the most recent models of cutting-edge BMW vehicles. Please inquire with our Doorman for availability. Relax in style as our friendly and professional guest services expert whisks you away to your preferred destination anywhere within the downtown core.

Wheel Chair Accessible

Vancouver enjoys a reputation of one of the world's most accessible places to visit and at Fairmont Pacific Rim we like to do our part! Our accessible rooms feature:

  • Wheelchair accessible route 
  • Table height is accessible with knee space
  • Touch panel control lights, sheers and drapes
  • Closet bars/shelving can be lowered upon request
  • Communication kits available upon request
  • Accessible paths around the bed (Queen/Queen configured rooms have more room to travel around beds)
Bathroom Features:
  •  Accessible sink 29 1/2" from the ground
  • Grab bars at toilet, 34" height, located on the right hand side
  • Lowered toilet available. 16" - 17" height
  • Wide space available for toilet transfers
  • Toilet portable raised seat ad tub seat available upon request 

Room
Information

* if applicable
expand

Member Number
Qualified Stays Year to date
Qualified night stays year to date

You need {0} more stays or {1} more nights to achieve {2} Level