Parking
Spa guests are invited to valet park or use our self-parking located at the hotel. Parking is available to our guests at a rate of $20, for a maximum of six hours, while you are at the spa. After that time, regular fees will apply. Monthly parking options are available.
Cancellation Policy
If you must reschedule or cancel any spa reservations, please notify our Spa team at least 24 hours in advance to avoid any cancellation fees. Cancellation of an Energy Journey requires 48 hours' notice. Missed appointments without proper notice are subject to a 100% charge for reserved services.
Spa Attire
Our therapists are highly trained in draping procedures to ensure your complete privacy. However, for your comfort, undergarments may be worn during treatments. Swimsuits are required in some areas of the spa. We ask that you leave jewelry and valuables at home wherever possible. Fairmont Spa and Fairmont Pacific Rim are not responsible for any lost or stolen articles.
Service Charge & Taxes
Local taxes will be added to all spa services and packages. A service charge of 18% is added to every service for your convenience, received entirely by your provider. If you wish to provide an additional tip to the staff members who served you during your visit, please feel free to do so.
