The Willow Stream Spa at Fairmont Empress

Condé Nast Top Resort Spas in Canada - Find Your Energy

Energy makes the difference between just living...and living well. That's why energy renewal is our mission. We are passionate about having you leave us feeling energized. Find Your Energy at Willow Stream Spa.

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria. Willow Stream Spa offers authentic and effective spa experiences customized to your wellness needs. To maximize your spa experience, we recommend arriving early to partake in our spa ritual.  The spa ritual includes Finnish style sauna, steam inhalation room and mineral pool and is designed to open up inhalation, cleanse, detoxify and warm the muscles.

Willow Stream Spa at Fairmont Empress provides the most luxurious spa experiences on Vancouver Island.  Our team of spa professionals take pride in your relaxation and wellness journey, please view our spa menu that offers a wide selection of spa experiences. We are delighted to feature outstanding product lines in our spa from Kerstin Florian,  Seaflora, Jane Iredale and Aromatherapy Associates.  Your wellness journey begins here. 

Your Experience  

Please arrive at least 45 - 60 minutes prior to your appointment time to complete a medical history form, change into your robe, and enjoy the Spa Ritual. Our Spa Ritual consists of steam inhalation room, Finnish style sauna and mineral pool. The spa ritual is recommended for our spa guests as a means of relaxing the mind and body prior to their experience, so as to enjoy the maximum wellness benefits of their spa visit. We do require 24 hours notice for any change or cancellation of spa appointments.

Spa services

Spa Services

The Willow Stream Spa at Fairmont Empress is ranked as one of the top spas in Canada by Condé Nast Traveller and is one of the most popular Vancouver Island spas. We are located just past the lobby in the beautiful  Fairmont Empress. A second entrance is located on Humboldt Street.

To request an appointment or for any further questions please email our spa team at emp.spareservations@fairmont.com or call 250-995-4650

The Spa Ritual

All guests may enjoy our Spa Ritual - a Steam Inhalation Room, Finnish style Sauna, and soothing Mineral Bath. This experience is recommended prior to any spa treatment to prepare the body for total relaxation and nourishment, or to relax the body after exercise. The Spa Ritual is complimentary with every spa experience.  We suggest:

5 minutes in the Sauna

5 minutes in the Steam Room

10 minutes in the  Mineral Bath

10 minute rest in our soothing Lounge where refreshments are available

Willow Stream Spa Gift Cards

Give The Gift Of Wellness

Gift cards are available in any denomination. Give the gift of health & wellness. Giving has never been so easy.

Fairmont Gift Card

Hours of Operation

Hours of Operation
The Willow Stream Spa at Fairmont Empress

Open Sunday through Thursday from 11:00 am - 7:00 pm 

Fitness Centre

Fairmont Empress Health Club

The Fairmont Empress Health Club includes the following services:

Indoor heated swimming pool

Indoor whirlpool

Children's wading pool

Saunas (two)

Men's and women's change rooms

Fitness Center with Stair climber, Elliptical trainer, Stationary bikes, Treadmills and Free weights

The Fitness Centre is open daily from 5:00 am - 11:00 pm. The swimming pool is open from 9:00 am -  9:00 pm. Access to the Fitness Centre and the swimming pool is complimentary for registered hotel guests. Please see the belldesk for key access to the Pool. Children 15 and under are not permitted in the Fitness Center. Adult supervision is required in the Fitness Center for guests between the ages of 16 and 18 and in the pool area for children of all ages. The Fitness Centre is not staffed.

Discover other interests in Fairmont Empress

Fairmont Empress

Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbor. Canada’s Castle on the Coast is uniquely Canadian and entirely West Coast inspired.