service DETAILS AT FAIRMONT PITTSBURGH

Check-in time is 4:00 p.m.
Check-out time is 12:00 p.m. (noon)

Late check-out or early check-in is by request only and subject to availability. Additional fees may apply. 24-hour cancellation notice is required.

Fairmont Pittsburgh offers two parking options during your stay.

Valet Parking

• Overnight: $65
• Events: 46
• Dining at fl.2: $36 after 5 PM on Monday - Friday and any dining on weekends

Self-Parking

Self-parking is also available in the parking garage located beneath Fairmont Pittsburgh for an additional fee.

Please note that parking rates are subject to change at any time. Fairmont Pittsburgh does not offer parking validation.

There are eight (8) ADA accessible rooms at the hotel.

These rooms are in full compliance with the Americans with Disabilities Act.

The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.

Stay connected with complimentary standard Wi-Fi throughout your stay. For enhanced high-speed internet access, enroll in the ALL – Accor Live Limitless loyalty program and enjoy this exclusive benefit, along with a world of rewards, personalized experiences, and member-only privileges designed to elevate your stay at Fairmont Pittsburgh and beyond.

Pets of all sizes are welcome at the hotel for a fee of $60 per night.

The pet must be on a leash at all times and must not be left unattended in the room. Any damage incurred to the room by the pet is the responsibility of the guest.

Guide dogs are always welcome and exempt from charges.

A safe is located in each guest room and suite for your convenience.

To ensure an exceptional experience for all guests and to preserve the ambiance of our hotel, Fairmont Pittsburgh has established the following photography guidelines.

Engagement Photography

Engagement photography sessions are not permitted on hotel property.

Wedding Photography

Wedding, elopement, and vow renewal photography is exclusively reserved for couples celebrating their event at Fairmont Pittsburgh. Photography for weddings or ceremonies not hosted at the hotel is not permitted.

Personal Photography

Guests are welcome to take casual personal photos throughout the hotel during their stay. We invite you to share your Fairmont Pittsburgh experience by tagging @FairmontPittsburgh on social media.

Commercial Photography & Filming

All commercial photography, videography, content creation, and media productions require prior approval from Fairmont Pittsburgh. Requests must be submitted in advance and are subject to availability and hotel approval.

For questions or to inquire about photography or filming permissions, please contact the Public Relations team at PGHMarketing@Fairmont.com.

Bellmen are located at the main Market Street entrance to the hotel.

They are happy to assist you with porterage and luggage storage.

Bell Staff is available for luggage storage on arrival and departure days.

For personalized transportation arrangements during your stay, please contact our Concierge Desk at +1 (412) 773-8811. Our team is pleased to partner with trusted local transportation providers to coordinate seamless travel experiences, from airport transfers to special transportation requests.

For your convenience, Uber and Lyft pick-up and drop-off locations are available directly in front of Fairmont Pittsburgh. Our team is happy to assist with directions or any transportation questions during your stay.

Same-day laundry service is available. Pressing service is available upon request.

Fairmont Pittsburgh offers the following valet parking services:

• Overnight: $65
• Events: 46
• Dining at fl.2: $36 after 5 PM on Monday - Friday and any dining on weekends

We offer daily housekeeping and turndown service during your stay.  

For rollaway bed requests, connecting room inquiries, or crib arrangements, please contact our front office team at pittsburgh@fairmont.com. 

Our security department handles our Lost & Found queries, please contact the hotel and ask for security.

From dinner reservations and personalized itineraries to special requests and local recommendations, the Guest Services/Concierge team at Fairmont Pittsburgh is dedicated to creating a seamless and memorable stay, whether you're celebrating a special occasion or visiting for business.

Fairmont Pittsburgh is proud to be the only hotel in Pittsburgh with a Les Clefs d'Or Concierge, an internationally recognized distinction awarded to the world's most accomplished hotel concierges. This prestigious membership reflects our commitment to delivering exceptional service, insider access, and personalized experiences for every guest.

The Guest Services/Concierge Desk is located in the Main Lobby and is available daily from 7:00 a.m. to 9:30 p.m. You may contact the team directly at pgh.concierge@fairmont.com. Our Front Desk is available 24 hours a day, 7 days a week to assist with any additional needs.

The Guest Services/Concierge team is also pleased to coordinate package handling and delivery for hotel guests and in-house events. Handling fees are based on package weight. Please note that no handling fees apply to outbound packages.

Package Handling & Delivery Fees

• Envelopes: Complimentary
• 1–10 lbs: $5 per package
• 11–20 lbs: $10 per package
• 21–50 lbs: $15 per package
• Over 50 lbs: $20 per package
• Pallet/Crate: $50 each

Enjoy the convenience of Starbucks®, located on the lobby level of Fairmont Pittsburgh. Whether you're starting your morning with your favorite handcrafted coffee, taking a midday break, or picking up a snack before exploring downtown Pittsburgh, Starbucks offers a welcoming space for guests and locals alike.

Bikes are available for complimentary use with ALL - Accor Live Limitless membership.

Enhance your stay at Fairmont Pittsburgh with thoughtfully curated in-room amenities designed to add a special touch to any occasion.

To request a special amenity, please contact Royal Service at +1 (412) 773-8800 ext. 8. A minimum of 24 hours’ notice is required for all orders.

A $5.00 delivery charge per order, applicable taxes, and a 21% service charge will apply.

Please note that amenities may contain allergens. Kindly share any dietary restrictions or special requests when placing your order so our team can best accommodate your needs.

With our available Fairmont Fit, you don't need to travel with your workout gear. We will have a premium-brand exercise shirt, shorts, and running shoes ready in your room upon arrival.

Please contact us before your arrival, or ask to have your gear preferences added to your guest profile when you arrive at the hotel.

Enhance your Pittsburgh getaway with a relaxing day at Fairmont Pittsburgh. Through ResortPass, guests can enjoy a curated day-pass experience, offering access to select hotel amenities and the chance to unwind in a luxurious downtown setting.

For more information, please visit resortpass.com.

We are proud to offer the benefits of ALL - Accor Live Limitless to members of the program. Benefits vary by status level. Please inquire with Reservations or the Front Desk to learn how to enroll or what benefits you are entitled to as a loyal guest.