Bonded babysitters are available. It is recommended that you make your reservation 48 hours ahead of time. The price for one or two children is $20 CAD/hour with a three-hour minimum charge. Additional costs will apply for three or more children. Reservations may be made through the Concierge Desk at (514) 861-3511 ext. 2288. For cancellations, please contact the concierge desk directly; a charge of three hours will apply for any same day cancellation.
**During mealtimes, guest to provide a meal for the babysitter**
A $20 taxi fare for the babysitter will be applied after 11:00 p.m.
Fairmont The Queen Elizabeth Hotel will not be held responsible for any accidents or injuries incurred during your absence.
Bell staff is available at all entrances of the hotel and in the Main Lobby. They provide services such as luggage storage and porterage 24-hours a day. You can also reach the bell staff directly from the train station.
Check-In / Check-Out
Check-in time is 4:00 p.m.
Check-out time is 12:00 p.m.
Fairmont The Queen Elizabeth concierges are motivated by a true desire to serve you, whether it be advice on restaurants, nightlife, theatre, sporting events, city tours, shopping, arranging transportation, babysitting, or sending flowers to loved ones! We are the only hotel in Montréal with access to Admissions for shows and special events. Our concierges are always available to ensure that your stay is a memorable one. Our concierges are members of 'Les Clefs d'Or' (Gold Keys) and it is with a friendly and professional approach that they deliver the highest level of guest satisfaction.
Elevators are located right next to the Front Desk. For guests staying on the Fairmont Gold floors, a private panoramic elevator will bring you to the 19th floor while you enjoy a spectacular view of the city.
Account balance verification and express video check-out can be done through the television.
There are gift shops located on the lobby level including the Fairmont Boutique. The hotel is also connected to Place Ville Marie, an underground shopping area with over 60 stores including a vast food court.
Available 24-hours a day, the Housekeeping department can provide extra pillows, towels, humidifier, European adapters and more.
Same day or 24-hour laundry services are available.
Valet Parking (250 Spaces)
At the Main Entrance, Belmont or Cathcart Street:
- $29 per night, taxes extra, departure prior to 4:00 p.m.
- $22.75 taxes extra for up to 12 hours
- $5 taxes extra per 20 minutes
Sustainable Car Travel
The Fairmont properties in the Québec province have installed electric vehicle charging stations in partnership with Hydro-Québec’s Electric Circuit. Electric vehicle users can now drive worry-free, knowing that a public network of charging stations is available to meet their needs. Our charging station is located in the indoor parking.
For more information, please click here.
Pets are permitted in the hotel. A charge of $25 CAD per pet per day will apply. The animal must be kept in a kennel at all times and must not be left unattended in the room. Seeing-eye dogs are always welcome and are exempt of charges and restrictions. Pet amenities are available upon request.
Safety Deposit Boxes
Safety deposit boxes are available in most guestrooms, as well as at the Front Desk, at no extra charge. Please consult the Front Desk upon check-in.
The hotel has 24-hour security, with CPR training.
The hotel has 14 wheelchair-accessible rooms with wider entrances, grab bars and lower sink. Two wheelchair-accessible rooms are located on the Fairmont Gold floors. Meeting rooms and restaurants are all wheelchair accessible.