Fairmont Copley Plaza strives to meet the needs of its guests with disabilities. Please contact the hotel for any special requests relating to your disability or need additional information about the hotel's facilities and services.
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SERVICE DETAILS AT
FAIRMONT COPLEY PLAZA
Fairmont Copley Plaza, centrally located in the heart of Boston, offers a variety of services to meet our guests' every need.
Guest information
The computer kiosks within our business center offer complimentary High Speed Internet Access and complimentary printing of boarding passes. Other printing needs will require a credit card. Available 24 hours daily.
There is a FedEx Office Print & Ship Center located at 187 Dartmouth Street (adjacent to the hotel, next to the Dartmouth Street entrance) that may assist with any business service needs.
Open daily, 24 hours a day.
Fairmont Copley Plaza Boston offers complimentary on-site fitness facilities, 3,000 square-foot, downtown rooftop health club overlooking Back Bay.
Enjoy state-of-the-art TechnoGym equipment, including:
- Cardiovascular machines with individual entertainment systems
- Weight machines
- Free weights and benches
- Resistance training
- Cores strengthening
Outdoor Deck:
The perfect outdoor spot to unwind and soak up sun during the warmer months with scenic views of downtown Boston, Copley Plaza, and the historic Back Bay neighborhood.
Fairmont Fit:
Fairmont Fit provides Reebok workout apparel and footwear which can be delivered directly to your room upon request. Fairmont Fit is available to ALL - Accor Live Limitless members and is complimentary to Silver, Gold and Platinum members.* There is a small service charge for Classic members.
*A small service charge will apply if the member has booked their stay through an ineligible channel or at an ineligible rate.
High-Speed Internet Access is complimentary for members of our loyalty program ALL – Accor Live Limitless. Enroll now for free.
- Business: $9.95 USD + tax for 24 hours
- Premium: $19.95 USD + tax for 24 hours
Pets of all sizes are welcome in the hotel for a one-time fee of $50 USD per pet (taxes not included). Maximum number of pets is two. The pet must be on a leash at all times and must not be left unattended in the room. Any damage incurred to the room by the pet is the responsibility of the guest. Service dogs are always welcome and exempt of charges. Guests are required to sign a “Pet Policy Disclaimer” form at time of check-in, agreeing to the rules of having a pet on property.
Per Boston’s health code, only service animals are allowed inside OAK Long Bar + Kitchen's dining room. Emotional support animals are not allowed under this law.
We do not have an on-site swimming pool. Please ask our Concierge or other Guest Services Associate for assistance with local swimming pool options.
A daily Urban Experience Fee of $35 USD (taxes are included and fee is subject to change) applies to all rooms booked at Daily Flexible Rates, Discount Rates, or Package Rates. The fee will bundle a onetime $25 USD dining credit per stay to be used for In-Room Dining or in OAK Long Bar + Kitchen, two bottles of water daily in guest room, daily premium Wi-Fi, and local/long distance calls.
Fairmont Gold guests also receive two (2) welcome beverages from the Fairmont Gold Lounge.
Fairmont Copley Plaza offers the following valet parking services:
- Overnight Parking: $68 USD
- Late Fee: $30 USD for any time after 1 p.m.
- Daytime Function: $45 USD
- Evening Function: $45 USD
- Restaurant: $30 USD, with validation
Self-parking is also available nearby at the following locations (subject to change):
- Back Bay Garage: $43 USD (overnight; daily max; vehicle must exit by 5 a.m. next day; input 85 St. James Avenue, Boston 02116 in your GPS)
- Copley Place: $42 USD (overnight; input 100 Huntington Avenue, Boston 02116 in your GPS)
- LAZ Parking: $42 USD (overnight; input 126 Dartmouth Street, Boston 02116 in your GPS)
Guest services
Bellmen are located at the Dartmouth Street and St. James Avenue entrances to the hotel. They will be happy to assist you with porterage and luggage storage.
Our Housekeeping staff is pleased to offer daily cleaning service to ensure the best possible comfort for all of our guests. Turndown service is available.
Should you have any deliveries, please direct drivers, if applicable, to the loading dock entrance. Any package being shipped to the hotel must be prepaid and addressed as follows:
Receiver’s Name
Sender’s Company or Conference Attending
Sender’s Name
Attn: Your Contact
Fairmont Copley Plaza
138 St. James Avenue
Boston, MA 02116
As there is very limited storage, the hotel is only able to accept boxes three (3) days prior to the start of your event. Please inform the hotel if any boxes are shipped for your program. For each package, a $5.00 per box and $150 per pallet handling fee will be charged to the Master Account. Any package being shipped out from the hotel must be prepaid, addressed, labeled and ready for shipping.
Safe deposit boxes are available at the Front Desk at no extra charge.
There are 12 rooms at the hotel which are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.
Make the most of your stay
Daily turndown service is available.
Join ALL - the lifestyle hotel loyalty program
Unlock exclusive benefits
- Member rate
- Room upgrades
- Free nights
- Limitless experiences & partners
Your loyalty benefits
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Member rate
-
Room upgrades
-
Free nights
-
Limitless experiences & partners
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Luxury Boston Accommodations
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