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Guest Services

Bell Staff

Bellmen are located at the entrance to the hotel. They will be happy to assist you with porterage and luggage storage.


Check-in time is 4:00 pm

Check-out time is 12:00 pm


Located in the Lobby, our Concierge team is available to assist with any accommodations or recommendations to enhance your stay and create timeless and lasting memories. To contact, please call (858) 314-1988 or email


Guests have easy access to elevators in the Main Lobby.


The Housekeeping staff is pleased to offer twice-daily maid service including turn-down service to ensure the best possible comfort of all our guests.

Laundry Services

Same-day laundry service and overnight shoe shine is available. Pressing service is available upon request.


Daily rates are not inclusive of overnight valet parking charges of $40.00 per night. Complimentary self-parking is also available on property.

Pet Policy

Fairmont Grand Del Mar welcomes up to two dogs per room weighing no more than 50 lbs each. Other animals are not permitted. A non-refundable cleaning fee of $150.00 per stay will be charged to the credit card on file. Dog-friendly rooms are located on the first floor.

Resort Experience Fee

To offer an enhanced experience, our most popular amenity and activity offerings are bundled together under one resort experience fee of $45 per room per day. View full details.

Safe Deposit Boxes

We offer in-room safety deposit boxes. Boxes are large enough to hold a laptop computer.

Smoking Areas

Smoking is not permitted inside Fairmont Grand Del Mar, including guestrooms, balconies or terraces. Designated outdoor smoking areas are located throughout the resort grounds, and colleagues can assist with guidance to the nearest location.

Saturday Morning Hikes

Every Saturday morning, resort guests are invited to join in a complimentary hike through Los Peñasquitos Canyon Preserve to discover babbling creeks, breathtaking flora and curious fauna. Space is limited. Call (858) 314-1988 to reserve.

The Grand Beach Service

Includes roundtrip transportation to/from Del Mar's 18th Street beach; access to beach chairs and umbrellas; beach towels and bottled water. This complimentary service must be reserved at least 24 hours in advance. Space is limited. Call (858) 314-1988 to reserve.


Courtesy transportation to/from the select coastal towns of Del Mar, La Jolla and Solana Beach is available from 8:00 am to 10:00 pm. This complimentary service must be reserved at least 24 hours in advance. Space is limited. Call (858) 314-1988 to reserve.

Wheelchair Accessibility

Wheelchair accessible rooms are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.

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