Your browser does not support frames.

Visiting the Spa

  • Willow Stream Spa
  • Willow Stream Spa
  • Willow Stream Spa

Hours of Operation

8:00am - 7:00pm (Sunday - Thursday)
8:00am - 7:30pm (Friday & Saturday)

9:00am - 5:30pm (Sunday - Thursday)
9:00am - 6:30pm (Friday & Saturday)

24-hour access for guests of the resort

8:30am - 5:30pm (Sunday - Thursday)
8:30am - 6:30pm (Friday & Saturday)

10:00am - 5:00pm (Sunday - Thursday)
10:00am - 6:00pm (Friday & Saturday)


Hours subject to change without notice

Reservations please call 1-877-289-7354

Click here to view our Willow Stream Spa Products

To accommodate your preferences, advance reservations are recommended. Our Spa Experience Coordinators will assist you in selecting treatments that fulfill your personal requirements. 

Bathhouse Access Fees

Hotel Guests $39 daily charge (per person), this fee is waived for hotel guests receiving same-day massage, facial and/or salon treatments.

Non-Hotel Guests $89 daily charge (per person), this fee is waived for non-hotel guests scheduling one or more Spa treatment Monday-Friday based on availability and meeting the below minimum values. Advanced reservations are required (excluding holidays and subject to other blackout dates). Bath House access is not available for non-hotel guests on Saturday and Sunday, unless booking a treatment with a value of $259 or more. 

Treatments for non-hotel guests must be valued at the following:

Monday to Thursday $179

Friday to Sunday $259

Health Matters
Please inform us of any health conditions at the time of booking (e.g., high blood pressure, heart condition, allergies, pregnancy). Consumption of alcohol before, during or directly after spa treatments is not recommended. You will be asked to complete a medical-history form upon arrival, so we can better customize your experience to your needs.   

Spa arrival and etiquette
We recommend that you arrive 60 minutes before your first scheduled appointment. This gives you time to familiarize yourself with the facilities, experience our bathing ritual and relax before your treatments. Please note that all treatments end on time, regardless of start time. Please leave jewelry and other valuables in your room safe or the hotel safe.

Spa environment
Willow Stream Spa is an adult sanctuary. Guests must be 18 or older. For your peace and privacy, cell phones, smart phones and other electronic devices are not permitted. If you wish to receive messages during your time with us, please let our staff know and we’ll be happy to assist you.   

Spa attire
You will receive a robe and sandals to wear between treatments, as well as a locker for your personal belongings. Our therapists are highly trained in draping procedures to ensure your complete privacy. For your comfort, undergarments may be worn during treatments. Swim suits are required in all public areas of the spa.  

If you must reschedule or cancel any spa appointment, please notify the spa 24 hours in advance to avoid being charged. Missed appointments without notice are subject to a free equaling 100% of the treatment cost. Same-day reservations may not be cancelled. *Cancellation policies for group reservations may differ from above.

Willow Stream Spa Gift Cards 
Willow Stream Spa gift cards are available for purchase for all spa services and packages. Please contact a Willow Stream Spa receptionist for further information.  

Taxes and service charges
For your convenience a 20% service charge will be added to your spa experiences.  Rates are subject to change. Occasionally, not all services may be available.   

Gratuities for exceptional service can be added to your bill, upon checkout.  

* if applicable
© Copyright 2019 AccorHotels. All rights reserved.