service DETAILS AT FAIRMONT LE MONTREUX PALACE

Check-in time is 3:00 p.m. Check-out time is 12:00 noon.

Late check-out or early check-in is by request only and based on availability.

Additional fees may apply.

Please inquire with the front desk for details.

Our underground parking is conveniently located beneath the hotel gardens, offering three levels with 175 spaces.

Valet parking is available at the main entrance for your convenience.

• Self-parking: CHF 42.-/night
• Valet parking: CHF 48.-/night

Several charging stations for electric vehicles are available (CHF 25.- per charge).

At Fairmont Le Montreux Palace, we strive to provide a welcoming and comfortable experience for all our guests. Most areas of the hotel are wheelchair accessible, and our Signature Accessible Room is thoughtfully designed for your safety and convenience, featuring a bathroom equipped with wide doorway, roll-in shower, grab bars, and wheelchair-friendly toilets.

If you have any specific accessibility requests or need more information about our facilities, please don’t hesitate to contact us. A wheelchair is available upon request during your stay.

Accessible areas include:

• Route from public entrance to registration
• Accessible guestroom
• Restaurants
• Meeting rooms/ballrooms
• Fairmont Spa and Fitness center
• Public entrance, public areas, restrooms, registration desk, and concierge desk

Our Fairmont Spa and fitness centre are open to hotel guests and spa members, from 6:30 am to 10:00 pm daily.

Contact us at +41 21 962 1700 for more information.

Pets are permitted at the hotel at a cost of CHF 30.- per pet, per stay.

Pets must be on a leash at all times and cannot be left unattended. Pets are not allowed in the dining outlets, bars, Spa, fitness centre, pool, with the exception of working dogs assisting guests with disabilities.

Pet-sitting and pet daycare services can be coordinated through our concierge team.

Our Concierge team is here to assist you with detailed information on local activities, attractions, shopping, and dining options.

They can also help arrange transportation for your convenience.

For personalized assistance, please contact our Concierge Desk by dialing 43 from your room or by emailing concierge.montreux@Fairmont.com.

Bell staff are located at the entrance in the main lobby of the hotel. They will be happy to assist you with porterage and luggage storage.

Our Housekeeping team is delighted to offer twice-daily maid service, including an evening turn-down, to ensure your utmost comfort during your stay at Fairmont Le Montreux Palace.

We are pleased to provide the following items upon request:

• Rollaway bed
• Crib
• Humidifier
• Highchairs
• Travel amenity kit
• Dog amenities (beds and bowls)
• Duvet, non-feather duvet and pillows
• Ergonomic pillow
• Fan
• Adapter and converter

For assistance, please dial 46 from your room.

For lost and found items, please contact our Housekeeping Department at +41 21 962 12 12 or email montreux@fairmont.com.

We are pleased to arrange for childcare service.

Please contact our Concierge desk on +41 21 962 1212.

Baby cribs are available upon request when booking, or you can contact our Housekeeping team by dialing 46 from your room.

Dry cleaning and laundry services are available through Houskeeping departement. Simply dial 46 from your room to have your laundry picked up or for further information.

• Dry cleaning: Available Monday to Friday
• Laundry service: Available daily

For car rental availabilities and reservations, please contact our hotel partner Europcar located in the hotel by calling +41 21 962 1179 or call our Concierge Desk by dialing 43 from your room.

Floral arrangements can be ordered through the Concierge Desk or Housekeeping service.

Please contact us by calling +41 (0)21 962 1212.

Explore the stunning landscapes of Montreux and the Swiss Riviera with our convenient bike rental service. Whether you prefer a leisurely ride along the picturesque lakeside promenade or a more adventurous trek through the nearby hills, our selection of bikes caters to all levels of experience.

Electric Bikes

Rentral price:

• CHF 40.- for a half day
• CHF 70.- for a full day

Bikes & Scooter

Available free of charge for local trips.

Explore a selection of boutiques located on the ground floor near the reception at Fairmont Le Montreux Palace. Discover brands such as La Griffe Ausoni, Tourbillon jewelry, Guillaume Bichet chocolaterie, and Caviar House & Prunier.

Additionally, the Montreux Jazz Festival shop can be accessed from outside the hotel, conveniently located to the left upon exiting.

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