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Guest Services


Bell Staff

Bellmen are located at the entrance to the hotel. They will be happy to assist you with porterage and luggage storage.

Check-in/Check-out

Check-in time is 4:00 pm

Check-out time is 12:00 pm

Concierge

Located in the Lobby, our Concierge team is available to assist with any accommodations or recommendations to enhance your stay and create timeless and lasting memories. To contact, please call (858) 314-1988 or email gdm.concierge@fairmont.com.

Elevators

Guests have easy access to elevators in the Main Lobby.

Housekeeping

The Housekeeping staff is pleased to offer twice-daily maid service including turn-down service to ensure the best possible comfort of all our guests.

Laundry Services

Same-day laundry service and overnight shoe shine is available. Pressing service is available upon request.

Parking

Daily rates are not inclusive of overnight valet parking charges of $35.00 per night. Complimentary self-parking is also available on property.

Pet Policy

Fairmont Grand Del Mar welcomes small dogs weighing up to 25 lbs. A non-refundable cleaning fee of $150.00 will be charged to the credit card on file.

Safe Deposit Boxes

We offer in-room safety deposit boxes. Boxes are large enough to hold a laptop computer.

Saturday Morning Hikes

Every Saturday morning, resort guests are invited to join in a complimentary hike through Los Peñasquitos Canyon Preserve to discover babbling creeks, breathtaking flora and curious fauna. Space is limited. Call (858) 314-1988 to reserve.

Smoking Areas

Smoking is not permitted inside Fairmont Grand Del Mar, including guestrooms, balconies or terraces. Designated outdoor smoking areas are located throughout the resort grounds, and colleagues can assist with guidance to the nearest location.

The Grand Beach Service

Includes roundtrip transportation to/from Del Mar's 18th Street beach; set-up of beach chairs and umbrellas; beach towels and bottled water. Space is limited. Call (858) 314-1988 to reserve.

Transportation

Courtesy transportation to/from the select coastal towns of Del Mar, La Jolla and Solana Beach is available from 8:00 am to 10:00 pm, based on availability. This complimentary service must be reserved 24 hours in advance.

Wheelchair Accessibility

Wheelchair accessible rooms are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.

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