General Services
Information and General Services
The Fairmont San Francisco uses the services of the Bay Area Child-Care Agency, a well-known babysitting company in San Francisco. Bay Area Child-Care Agency will provide your family with childcare support during the day, for those special evenings away, weekends and holidays. For information and reservations, please contact the hotel's Concierge, or call owner Gordon Fong at: (415) 309-5662.
Bellmen are located at the Porte Cochere and in the Main Lobby of the hotel. They will be happy to assist you with porterage and luggage storage.
Check-in time is 3:00 p.m
Check-out time is 12:00 noon.
The Concierge is available 6:00 a.m. until 11:00 p.m. daily in the Main Lobby of the hotel. The Concierge is available for assistance with dinner reservations; tickets for the theatre, opera, symphony or other major attractions; directions to sites in San Francisco and throughout Northern California; or any other request that will ensure a pleasant and enjoyable visit.
Elevators are located in both the Main and Tower buildings. There is one escalator which goes from the Terrace Level down to the Grand Ballroom.
Guests may verify their account and check-out directly through the television in the guest rooms. A receipt will be mailed out to the address provided by the guest at the time of reservation or check-in.
The following boutiques and salons are located in the hotel. For detailed information, please click here.
- Christine Foley Knitwear
- Kashmir
- Fairmont Logo Shop
- Michael Anthony Flowers
- Mr. Eckhard Beauty Salon and Barbershop
- S. Bernstein & Co. Jade and Oriental Art
- Vendetta Men's Apparel Vintage Cuban Cigars Fumo Blu Cigar Smoking Room
- W.H. Smith Gift Shop
The Housekeeping staff is pleased to offer daily maid service to ensure the best possible comfort to all our guests. Evening refresh service is also available upon request. We also provide extra amenities such as humidifiers, cribs and roll-away beds or extra towels. A $30 charge will be applied for all requested roll-away beds.
In order to guarantee same-day laundry services, items must be received by 9:00 a.m. Pressing services and 24-hour shoe shine are also available.
The Fairmont Hotel Garage is located on the corner of Powell and California Streets.
- Valet parking for guests is $45 USD per night including unlimited access.
- Parking for visitors is $4 USD for every twenty minutes with a 24-hour maximum of $45 USD.
- Parking fees are subject to a 14% city tax.
Pets under 20 pounds are permitted in the hotel. The animal must be on a leash at all times and must not be left unattended in the room. Seeing-eye dogs are always welcome and exempt of restrictions.
Safe deposit boxes are available at the Front Desk at no extra charge.
The hotel is wheelchair accessible, and has a variety of wheelchair accessible rooms. In order to better service the guest, Reservation/Front Desk Agents must be aware of the nature of the guest's needs. From there, necessary steps will be taken to ensure that every need is attended to.